Casa Do Bairro Boutique Guesthouse

Recent Reviews: 910

• User:250HelenS250

  Trip type: Couples

  Lovely Hotel

  01 Jan 2026

  We stayed at Hotel Casa do Bairro by Shiadu for three nights between Christmas and New Year after a friend’s recommendation — and it exceeded our expectations! The hotel is lovely and in a fantastic location, surrounded by so many bars and restaurants and only about a 25-minute walk from the shopping centre. The airport transfers they arranged for us were excellent value; the drivers were friendly and pointed out sights along the way, which made the journey enjoyable.Our room was very large, spotlessly clean, and featured an extremely comfortable bed — we slept wonderfully. Breakfast was varied and plentiful with really good coffee to start the day. The reception team were lovely and genuinely helpful throughout our stay. Highly recommended — a delightful place to stay! 🤩 SHIADU Hotels, General Manager at Casa do Bairro by Shiadu, responded to this review Dear Helen S,Thank you sincerely for sharing your experience and for trusting a friend’s recommendation. We are delighted to hear that your stay over the festive season exceeded expectations. It is heartwarming that you loved our fantastic location near bars, restaurants, and shopping, and we are thrilled that the transfers arranged through us added a pleasant start and finish to your journey.We are equally pleased that your room felt spacious and spotless, the bed was extremely comfortable, and that you slept so well. It is wonderful to know breakfast felt varied and abundant, the coffee set the right tone for the day, and that our reception team’s warm, genuine assistance stood out throughout your stay.Regarding cleanliness, please know that ensuring a spotless and hygienic environment is a top priority for us. We take great pride in upholding high standards so every guest enjoys a safe, comfortable environment from check-in to checkout.In summary, your generous praise affirms our ultimate goal: crafting memorable stays through welcoming hospitality, comfort, and calm.Thank you once again for your high recommendation and for choosing Casa do Bairro by Shiadu. We would be truly pleased to welcome you back whenever your travels bring you to Lisbon.Warm Regards,SHIADU Customer Care

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• User:Igor N

  Trip type: Family

  Pick a different hotel. They don't care about your experience at all.

  07 Aug 2025

  We flew in from the US to Lisbon. The hotel knew we’d arrive around 10 AM and told us the room would be ready by 1 PM. Fine. We left our bags, went for brunch, came back at 1… not ready. 2 PM… still not ready. We were the only guests waiting, but they couldn’t be bothered to prioritize cleaning our room — just empty promises from a receptionist who sat there doing nothing.To top it off, they sold us an overpriced airport transfer, claiming you “can’t” get there by Uber. Absolute nonsense — Uber is three times cheaper.Yes, the room was clean and spacious, but the location is in a run-down, unpleasant part of the city. Overall? Not worth the frustration or the scam tactics. SHIADU Hotels, General Manager at Casa do Bairro by Shiadu, responded to this review Dear Igor Novik, We’re sorry to read that your experience did not reflect the high standard we strive to deliver. While our official check-in time is from 3:00 PM, we always try to accommodate early arrivals whenever possible, and we regret that in this instance the room was not ready at the estimated time. Regarding the transfer service, our property is located in a restricted-access area of Lisbon’s historic centre, where only authorised vehicles may enter directly to our door. Ride-hailing services such as Uber can only drop off outside the zone, which can involve a walk with luggage. Our transfer is optional and offered for the convenience of arriving at the entrance. We are pleased you found the room clean and spacious, and we remain committed to providing a welcoming stay for all our visitors. We appreciate all feedback as it helps us improve, and we look forward to hosting future guests with the comfort and service for which we are known. SHIADU Customer Care

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• User:Renata K

  Trip type: Family

  Wonderful place

  22 May 2025

  We enjoyed our stay at Casa do Bairro. Truly charming place with a lot of character. Very clean. Really nice, large rooms with a beautiful view. Delicious, full breakfast with products from the farm. Location is perfect for exploring Lisbon. We truly enjoyed our stay. Thank you to Denise, Clara and everyone else who made our stay special. Huge Thank You to Bruno -- who was so kind and amazing in helping us on the day of check out. We hope to be back. SHIADU Hotels, General Manager at Casa do Bairro by Shiadu, responded to this review Dear Renata,We are thrilled to hear that you had a delightful stay at Casa do Bairro by Shiadu. Your kind words about our cleanliness, comfortable rooms, and our delicious breakfast truly warm our hearts. Your compliments to Denise, Clara, and Bruno are much appreciated and we look forward to welcoming you back.Warm Regards,SHIADU Customer Care

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• User:EdGuruRisa

  Trip type: Couples

  Perfect Stay in Great Location w Unmatched Customer Service

  07 Apr 2025

  We stayed here twice while we were in Portugal, and I am elated that we did! The rooms are spacious, breakfast delicious, and customer service incomparably fantastic!The impeccable customer service began right after we booked our stays online, which was a really simple process. Denise contacted us to give us information about their location and transportation from the airport. She scheduled a driver to pick us up from the airport and take us to the hotel.Goncalo met us at the airport, welcomed us, helped us with our luggage, and took us to Casa do Bairro. He was very kind, patient, and efficient.Drivers do have to have special access to drive on the street where the hotel is. The black taxis with blue tops do have this access.Because we arrived before check-in time, our room was not quite ready. However, we were checked in and allowed to leave our bags. The gentleman who checked us in was very kind and professional. He shared different sites that we could walk to from the hotel and answered our questions.To get to the main street, we did have to walk down 2 steep hills; that equals walking UP two steep hills to get back to the hotel. However, it's a very short distance.The hotel is in the perfect location. We walked to Bairro Alto, Alcantara (a bit far), bus stops, train stations, Pink Street, Time Out, etc. from the hotel.There are so many shops, restaurants, bars, etc. within a 5 minute walk from the perfectly located hotel.Once we got back from exploring the area, the Cape Verdean gentleman walked us to our room and helped us with our bags. He was super knowledgeable, helpful, friendly, and professional! Plus, he spoke English PERFECTLY, which was really helpful.Our room was spectacular! It was one large room with two king-sized beds, a desk, a seating area with two chairs, a wardrobe, a television, a minifridge, a coffee machine, and two Juliet balconies.The bathroom was big! It had double vanities, a huge tub, a small separate shower, a bidet, and a toilet (of course).FYI, there were no robes or small face towels. However, there are house shoes provided.Because we were celebrating our anniversary, we received a kind note and a complimentary bottle of wine, which we enjoyed. THANK YOU, Marcus!Each morning, we had a delicious homemade breakfast spread with quiche, made-to-order eggs, coffee, tea, fruit, creme de nata, cakes, casseroles, etc.Special thanks to Rui and the reservation team for accommodating our requests! Special thanks to the Cape Verdean receptionist, the young lady who had just begun her job there as a cleaner on March 31st, the breakfast chefs, and the rest of the team for making our stay extra special.This is where you want to stay, especially if you are traveling alone or as a couple. The team is warm, accommodating, friendly, helpful, and professional. The hotel is small (only 12 guest rooms), quiet, quaint, and clean. The area is super safe and nearby the main attractions, bus stops, and the train station.We're planning to return in October and definitely want to stay here again. SHIADU Hotels, General Manager at Casa do Bairro by Shiadu, responded to this review Dear Risa @ EdGuru,We are thrilled to read your heartwarming review of your stay at Casa do Bairro by Shiadu. Your kind words about our rooms, breakfast, and especially about our customer service are truly appreciated. We're delighted that you found the reservation process simple, and that Denise and Goncalo were able to assist you with your arrival and transportation needs. We are also glad that our location, within walking distance of several attractions and amenities, contributed positively to your stay. Your satisfaction with the cleanliness, safety, and quietness of our hotel is our ultimate goal, and we are delighted that you had such a positive experience. We are also thrilled that our team was able to make your stay extra special, particularly for your anniversary celebration.We sincerely look forward to welcoming you back to Casa do Bairro by Shiadu during your return visit in October.Warm regards,Shiadu team

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• User:Morgyn A

  Trip type: Family

  Spacious rooms, great breakfast

  26 Oct 2024

  Location was a bit tricky to get to but after walking around there are metros, trams and buses within 10 minute walking distance. Reception sells transportation cards that can be used on multiple modes of transit. Breakfast is very good. Eggs made to order and fresh pastries/fruit/veggies. Rooms are spacious with mini fridge and safe. We were in a joining room with a beautiful view although unsure if other suites have that. Staff is very attentive and available for most of the day. Neighbourhood gets a little loud at night but not too late/enough to keep us up. Would recommend, very cute.

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