Castello Prime Suites

Lisboa, Lisbon

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About Castello Prime Suites About Castello Prime Suites

Location

This apartment hotel welcomes guests in Lisbon.

Facility

Services and facilities include a baggage storage service, a safe, a coin-operated laundry, a smoke alarm and a smoking area. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. Services include a hotel shuttle bus.

Rooms

Rooms are equipped with central heating. WiFi (no extra charge) ensures additional comfort. The hotel has family rooms and non-smoking rooms.

Sport

The pool complex guarantees comfortable swimming with its pleasantly heated water, indoor area and children's swimming area. A sun terrace is a great place to while away the hours. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including a spa and a sauna. In the evenings, guests can unwind to live music.

Meals

Various dining options are available, including a café and a bar.

Amenities at Castello Prime Suites

Facilities
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  Air conditioning
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  Bar(s)
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  Café
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  Hotel Safe
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  Laundry Facilities
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  Laundry Service
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  Wifi
Hygiene
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  Contactless check-in/-out
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  Contactless payment
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  Enhanced cleaning programme
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  Hand sanitiser
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  Housekeeping only upon request
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  Hygiene training for staff
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  No high-touch furnishings
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  No high-touch furnishings in public areas
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  Protective masks for guests
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  Sanitiser dispenser
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  Social distancing regulations
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  Use of commercially available disinfectants
Sport/Entertainment
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  Children's Pool
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  Heated Pool(s)
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  Indoor Pool
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  Jacuzzi
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  Number of Pools
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  Sauna
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  Sun terrace

Location

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

Very Good

Average

Poor

Terrible

Recent Reviews: 337

User:Mary Lynn H
Trip type: Family
Filth and gross
08 Mar 2026
I was mortified that I reserved this hotel for two family members for last night. The first room they were given had a dirty bathroom, hair in the sink, etc. They were given a second room that was worse with dirty sheets and stains on the bedspread. The third room was even worse. They ended up back in the first room after requesting a clean blanket. They were so grossed out by the experience that they were unwilling to chance the free breakfast.
User:Grayson H
Trip type: Family
NO NO NO DONT GO HERE
11 Jul 2025
Stains in the bathroom, don’t wanna say it’s poop but… pillow had a stain and front desk just gave us a new cover. beds were also gross, hair and crumbs. lamp had stains possibly mold. fingernails and crumbs throughout
User:Ashlyn D
Trip type: Solo travel
Relaxed
26 Jan 2025
Very nice and welcoming staff, clean room, and a super convenient location right in the middle of town. The staff was very helpful when I realized I had forgot my charger and even checked to see if they could provide me with one! Then just steps from the front door there are multiple food options available and a 24/7 gas station!
User:Tinagal1
Trip type:
Was a 1 star motel
18 Jun 2024
Dirty , stunk ! Tv tape ! Fridge froze over ! Lamp shades stain ! Bedding dirty ! Was very ver dissatisfied ! I paid 178$ for a 20$ room
User:jasmineweiss2021
Trip type:
Fun
10 Oct 2023
Everything was amazing I loved Everything except for the bad coffee and no safe breakfast options for food allergy. Everyone who works here is amazing and friendly to the point make sure if you need anything they get it

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Castello Prime Suites

Location

Facility

Rooms

Sport

Meals

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