Corinthia Lisbon

Recent Reviews: 7269

• User:Courtney B

  Trip type: Friends getaway

  Excellent in Room Services

  01 Jun 2026

  Rapri Ray brought us our room service on our first night staying at the Corinthia after a long day of travel. He was so professional and kind and we had a lovely conversation as he was setting up our dinner. The in-room service was absolutely wonderful. He set the table, brought out our drinks and then set up the main dishes all with a smile on his face. It made our stressful day of travel melt away and when he came back later to clear away the dishes he still came in with professionalism and a wonderful attitude. It was such a pleasure to meet him and to enjoy such delectable and hot food served with care. Highly recommend the in room meals if you have had a long day! The Auguste burger with foi Gras and red onion jam was a definite favorite and make sure you get the red fruits pavlova for dessert! Rapri even went above and beyond to find a way to make coconut milk hot chocolate to help accommodate my dietary needs. 5 Stars for sure! César Silva, Diretor-Geral at Corinthia Lisbon, responded to this review Dear Guest,Thank you for choosing Corinthia Lisbon and for sharing such a wonderful review regarding your experience with our In-Room Dining service following your long journey.I am absolutely delighted to read about the exceptional care and attention you received from Rapi. Providing warm, professional, and intuitive service is the foundation of our hospitality philosophy, and it is incredibly rewarding to know that his dedication and thoughtful approach helped your travel stress melt away.I am particularly proud to hear that Rapi went above and beyond to accommodate your dietary needs by crafting a custom coconut milk hot chocolate, and that you thoroughly enjoyed our culinary offerings, especially the Auguste burger and the red fruits pavlova. Recognizing our team members for their outstanding contributions is a priority for us, and I will ensure that Rapi is personally commended for making your first evening so memorable.Thank you once again for your highest recommendation and for highlighting the dedication of our team. We look forward to the privilege of welcoming you back for another seamless and exceptional stay in the near future.Best regards,César SilvaGeneral Manager

  Read more

• User:gregar213

  Trip type: Couples

  Nice Hotel Away from the Tourist Areas

  31 May 2026

  We stayed here for 4 nights in May 2026. 2 nights were part of a tour and 2 nights were on our own. Check in was quick and easy for us at 6PM. We were in room 425. It has a comfortable king bed with 2 pillows for each side. There are power and USB connections by each bed side. There is a table with chairs in the room. The bathroom has 2 sinks. It takes a high step to get into the tub to shower. The room included big water bottle plus 2 smaller glass water bottles, that were replenished all days but 1. The staff is friendly, especially the guys outside who assist arriving guest and those catching rides. The front desk was less friendly but very professional. Housekeeping did not understand English very well. They mostly did a good job, but they did not check and refill our empty soap dispenser in the bathroom one day. The hotel location is far from the tourist center, but close to restaurants and a Lidl grocery store. I prefer to be able to walk from hotel to tourist areas and back to take breaks during the day, but this distance does not allow for this to easily occur. The hotel provided shuttle was great. I was concerned that it might fill up, but we were alone on our first ride into the city at 9. There were a lot more people leaving the city for the hotel around 4PM, but there were still available seats. The ride back at 4PM can take 25 minutes in afternoon traffic. The shuttle runs every 30 minutes from the hotel and from a location near the city center. A couple of negatives are – the elevators are complicated and slow. You swipe your room key card, then select floor 1, 2 or your floor. It then displays the elevator you need to take. You should verify your floor is listed as one of the stops on the elevator or it will not stop on your floor. There were long waits to get an elevator, sometimes over 5 minutes. Viking cruises stays at this property. This is mainly an issue at breakfast. There are long lines at 7am to get into breakfast, as the Viking travelers are all eating early to head out together. This is a buffet (and a very good buffet) but long lines going in, lead to long lines at each buffet station. Wait a while to go to breakfast (7:30AM or later) to avoid crowds. There is a piano player at 7:30AM which is a nice touch. One more tip - Instead of a ‘Do not disturb’ card for your room door, there is a switch next to the bathroom lights. We inadvertently pressed this switch one morning, turning on a small red indicator outside our door, so our room was not attended to that day. That was on us, but this is different than most hotels. Still, this is a very nice hotel, away from the city center. César Silva, Diretor-Geral at Corinthia Lisbon, responded to this review Dear Guest,Thank you for taking the time to share such a detailed and balanced review of your recent stay with us.We are delighted to know that you enjoyed many aspects of your experience, from the comfort of your room and the quality of our breakfast buffet to the convenience of our complimentary shuttle service. It is also especially rewarding to read your kind comments regarding our colleagues, particularly our Concierge and Doorman teams, who take great pride in creating warm and memorable arrivals and departures for our guests.At the same time, we sincerely appreciate the constructive observations you have shared. Your comments regarding the elevators, breakfast peak times, housekeeping attention to detail, and the replenishment of amenities have been carefully noted and shared with the relevant teams. Feedback such as yours helps us continue refining the guest experience and ensuring we consistently meet the high standards we strive to deliver.While our location offers a quieter residential setting away from the busiest tourist areas, we understand that preferences vary, and we are pleased that our shuttle service helped make exploring Lisbon more convenient during your stay.Thank you once again for your thoughtful recommendations and for choosing to spend part of your visit to Lisbon with us. We hope to have the pleasure of welcoming you back in the future for another enjoyable stay.Warm regards,

  Read more

• User:CocoTampa123

  Trip type: Couples

  Good for those in large groups.

  25 May 2026

  Nothing special, just a great big hotel catering to very large tour groups, primarily Viking River cruises. Nice folks at reception and generally very friendly staff, but nothing exceptional.Lifts are old and extremely slow, you seem to wait forever to get lift access. Vet nice and spacious gym, very well equipped.Breakfast selection is very large, but don't go between 7 am and 8 am as it is absolutely full with hundreds of Viking guests getting breakfast prior to their buses leaving at 8.15. Other wise very good. César Silva, Diretor-Geral at Corinthia Lisbon, responded to this review Dear Guest,Thank you for taking the time to share your feedback following your recent stay at Corinthia Lisbon.We are pleased to know that you appreciated the friendliness of our team, the gym facilities, and the variety offered throughout the breakfast experience. Your kind comments regarding our colleagues are sincerely appreciated and will be shared with the team.At the same time, we regret that certain aspects of your stay did not fully meet your expectations, particularly regarding the elevator experience and the breakfast environment during busier periods. We fully understand how this may have impacted the overall comfort of the experience, and your observations are extremely valuable to us as we continuously work to enhance guest comfort and operational flow.Thank you once again for your balanced and constructive feedback. We truly hope to have the opportunity to welcome you back again in the future.Warm regards,

  Read more

• User:212snb

  Trip type: Couples

  Great amenities, not so great service

  19 May 2026

  The amenities were 5 stars, but the service certainly was not. The hotel itself is nice - a bit corporate looking, but still pretty. The room was well decorated and spacious. The gym had more equipment than expected, which was a pleasant surprise. My husband and I used the gym almost every day of our stay. The indoor pool was quiet and clean. The buffet breakfast was delicious. We did not have dinner at the hotel during our stay, but it appeared that there were several nice restaurant options in the hotel. The subway was conveniently located just a block away from the hotel, and the shuttle service was great.However, it constantly felt like I would be told one thing by one hotel employee, but something totally different by another. I wouldn’t necessarily say that some employees lied to me about certain things, but it was still questionable. Several instances stick out to me:1. I napped through the regular housekeeping cleaning hours and asked Guest Services if a housekeeper could clean our room at 5 PM since my husband and I had to start getting ready for an event at that time. I was told yes. About 20 minutes later, around 3:45 PM, the housekeeper came up and asked if it would be okay if someone from the turn-down crew could come at 6 PM instead. I said that would be fine as long as they do the same kind of clean. The housekeeper assured me they would, and then left. About 10 minutes later, the housekeeper came back with what appeared to be a supervisor. The supervisor asked to confirm whether I said 6 PM would be okay with me. I reiterated that yes, it would be, as long as they also clean. The supervisor said that the turn-down crew does not clean, and that it was the housekeepers job. It was a very uncomfortable situation to be in as a guest. 2. I had a $100 credit through American Express. I asked a female receptionist if I could use it towards the candle boutique that’s inside the hotel. She said yes, as long as I charge it to the room. So, I bought a candle and charged it to the room. At checkout the next day, a male receptionist told me that I could NOT use the $100 credit towards purchases at the candle boutique. When I told him what I was previously told, he didn’t seem to care. Instead, he offered me snacks from the minibar…3. When I was at the candle boutique trying to decide on a candle, I asked the salesman if the store would be open the following day because I had to start getting ready for a wedding at the time, and we were checking out the next day. I figured I’d just pick a candle right before we checked out of the hotel. The salesman told me that the store would be closed. I ultimately decided on a candle a few minutes after that. The next day, the store was open and that same salesman was there. It certainly felt like he just said that to make me buy something. I’m not sure if I’d stay here again. I’d definitely look into other options. César Silva, Diretor-Geral at Corinthia Lisbon, responded to this review Dear Guest,Thank you for taking the time to share such a detailed review following your stay at Corinthia Lisbon.We are truly pleased to know that you enjoyed many aspects of your experience, particularly the comfort of your room, our gym and pool facilities, breakfast offering, shuttle service, and convenient location. It is wonderful to know these elements contributed positively to your stay.At the same time, I am genuinely sorry to read that the service experience did not feel consistent throughout your visit. While I appreciate your balanced and thoughtful comments, I fully understand how frustrating and uncomfortable it can be to receive conflicting information from different team members, especially during what should be a seamless and relaxing stay.Please allow me to thank you for highlighting these situations in such detail. Your feedback has been shared internally with the relevant teams, as it clearly shows opportunities for us to improve communication, alignment, and overall guest experience consistency.We are grateful for your honest observations, as they help us improve, and I sincerely hope we may have the opportunity to welcome you again in the future and provide you with the truly seamless experience we always aim to deliver.Warm regards,

  Read more

• User:slaandfrances

  Trip type: Family

  👉 Well Done, Corinthia — A True 5-Star Stay

  15 May 2026

  They absolutely deserve every one of their 5 stars. The bed was among the most comfortable we’ve experienced in Europe, breakfast was excellent, and the staff were exceptional. A special thanks to João and Hugo—professional, attentive, and genuinely kind. Being slightly outside the city centre turned out to be a real plus, thanks to the hotel’s fantastic shuttle service with drivers who are friendly, helpful, and full of great local advice.Our 10-day stay was incredibly comfortable and smooth from start to finish. The pool lived up to expectations—both beautiful and pleasantly heated. If anything could be improved, perhaps an additional restroom in the public areas and a better shower by the pool, as it only had cold water and we needed to use the spa facilities instead. César Silva, Diretor-Geral at Corinthia Lisbon, responded to this review Dear Guest,Thank you very much for your wonderful and detailed review.We are truly delighted to know that your 10-day stay at Corinthia Lisbon was so comfortable and memorable from start to finish. Reading that you considered us worthy of every one of our 5 stars is incredibly rewarding for all of our teams.It is especially gratifying to know that you enjoyed the comfort of the beds, our breakfast experience, the heated pool and, above all, the attentive and genuine hospitality provided throughout your stay. João and Hugo will be absolutely delighted to receive your kind recognition, thank you for highlighting their professionalism and kindness.We are also very pleased that our complimentary shuttle service helped make our location an advantage during your visit to Lisbon, and that our drivers contributed positively with their friendliness and local recommendations.At the same time, I sincerely appreciate your constructive observations regarding the public restroom facilities and the pool shower temperature. Feedback such as yours is extremely valuable and helps us continue improving the overall guest experience.Thank you once again for your generous recommendation and support. We truly hope to have the pleasure of welcoming you back again in the near future.Warm regards,César SilvaGeneral Manager

  Read more