Excelsior

62+ photos

Excelsior

Name: Excelsior
Address: Rua Rodrigues Sampaio, 172, Lisbon, portugal
Telephone: 0204 505 9777
Rating: 2.7

lisbon, portugal

About Excelsior

location

This hotel is located in the heart of Lisbon.

facility

English- and French-speaking staff at the reception desk in the lobby are happy to answer any questions. Amenities available at the hotel include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. There are also a number of shops that make for great strolling and browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service, a car hire service, medical assistance, a transfer service, room service, a laundry service and a coin-operated laundry. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed or a queen-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a refrigerator included among the standard features. An ironing set is provided for guests' convenience. A telephone, satellite television, an alarm clock and WiFi (no extra charge) are provided as well. A hairdryer and a telephone are provided in the bathrooms, which include a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. The hotel has family rooms and non-smoking rooms.

sport

The outdoor pool complex provides invigorating refreshment. There are many ways to relax or stay active at the hotel, including a gym, a spa and a sauna. Activity coordinators organise an entertainment programme for adults and children.

meals

Various dining options are available, including a restaurant, a café and a bar. A continental breakfast buffet guarantees a great start to the day. Staff are also happy to provide children's meals.

Amenities at Excelsior

Facilities (13)

Air conditioningLobby24-hour receptionRoom ServiceLaundry ServicePetsElevator/ LiftIroning servicesLaundryParkingSmoke detectorSmoking roomsWifi

Business Center and Conferences (1)

Business Center

General Services (4)

ConciergeDoctor on callLuggage storageMultilingual Staff

Hotel Type (1)

Family-friendly Hotel

Hygiene (2)

Contactless check-in/-outFirst-aid services

Meals (4)

Breakfast BuffetBreakfast ServedContinental BreakfastBar

Object Information (1)

Fax

Payment (1)

ATM

Room Facilities (7)

ShowerBathtubHairdryerMinibarTVRoom serviceToiletries

Location

Lisboa, Lisbon, Portugal

Rua Rodrigues Sampaio, 172

Nearest airport5km

City centre0 m

What's nearby

City centre0 m
Nearest airport5km

Check-in from 2:30 PM · Check-out by 12:00 PM

Lisboa, Lisbon, Portugal

Rua Rodrigues Sampaio, 172

Nearest airport5km

City centre0 m

What's nearby

City centre0 m
Nearest airport5km

Check-in from 2:30 PM · Check-out by 12:00 PM

User Rating & Reviews

2.7

Poor

517 reviews

Value
Rooms
Cleanliness
Service

Excellent30
Very Good100
Average180
Poor94
Terrible113

Recent Reviews: 517

User: Katarzyna S
Trip type: Family
Very good hotel
So clean, everyday bed towels was changed room perfect.we booked for 4 .we got room for 6.Reception so helpful , breakfast ok nice fresh ham cheese egg rasher tomatoes scrambled egg cake cereal tea and coffee rolls and bread.Close to everywhere.So clean, everyday bed towels was changed room perfect.we booked for 4 .we got room for 6.Reception so helpful , breakfast ok nice fresh ham cheese egg rasher tomatoes scrambled egg cake cereal tea and coffee rolls and bread.Close to everywhere.
User: lisamN640XG
Trip type: Family
Ok
Hotel was ok for a short stay. Room abit drab. Bathroom tiny. Breakfast could be nice but 2 out of 3 days. Eggs and bacon were cold. Good location for the MetroHotel was ok for a short stay. Room abit drab. Bathroom tiny. Breakfast could be nice but 2 out of 3 days. Eggs and bacon were cold. Good location for the Metro
User: Nuvea S
Trip type: Couples
Pocket friendly
Pocket friendly and excellent location. Looks like the bad reviews were written before they did some updating. Room was clean, with spotless sheets and new bathroom. Staff is very friendly and helpful. Breakfast was simple but convenient. We found this hotel through their sister hotel in Lagos where we also had a lovely experience. Both hotels are older with basic amenities but excel in location a… Pocket friendly and excellent location. Looks like the bad reviews were written before they did some updating. Room was clean, with spotless sheets and new bathroom. Staff is very friendly and helpful. Breakfast was simple but convenient. We found this hotel t…
User: sunnyeygpt
Trip type: Family
Lovely short break in Lisbon
We booked 2 rooms, 105 and 109 for 3 nights. Both were as clean as could be. Yes the hotel is a bit dated and mould around the shower in 105 should be addressedThe rooms were big enough and comfy for our purpose as we spent most of the day outBreakfast is personal opinion. It just happened to be included. Yes it was basic but you get what you pay for The restaurant was busy enough so most people s… We booked 2 rooms, 105 and 109 for 3 nights. Both were as clean as could be. Yes the hotel is a bit dated and mould around the shower in 105 should be addressedThe rooms were big enough and comfy for our purpose as we spent most of the day outBreakfast is pers…
User: IraR271
Trip type: Couples
Traveler in distress
The airline booked a room for us due to a widespread power outage. Upon arriving at the hotel, the system was down, and even the confirmation message we had received was not accepted. The hotel was fully booked—unless we could pay €250 in cash for the night. The staff showed no compassion or willingness to help, despite people facing an unexpected and difficult situation.The airline booked a room for us due to a widespread power outage. Upon arriving at the hotel, the system was down, and even the confirmation message we had received was not accepted. The hotel was fully booked—unless we could pay €250 in cash for the night. T…

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