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Help Yourself Hostels Restelo

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Help Yourself Hostels Restelo

locationLisboa, Lisbon

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About  Help Yourself Hostels ResteloAbout Help Yourself Hostels Restelo

Location

This hostel/youth hostel warmly welcomes guests in Lisbon.

Facility

The friendly staff at the reception desk are happy to answer any questions. To ensure guests a comfortable and relaxing stay, the hostel provides various services and facilities, including a baggage storage service, a TV room, a smoke alarm and a smoking area. Wireless internet access is provided in public areas. Guests arriving by car can park their vehicles in the car park for no extra charge.

Rooms

A double bed ensures a good night's sleep. Extra beds can be requested. WiFi (no extra charge) ensures additional comfort. The hostel has family rooms and non-smoking rooms.

Sport

A sun terrace is a great place to while away the hours.

 Amenities at Help Yourself Hostels Restelo Amenities at Help Yourself Hostels Restelo

  • Facilities

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      Car Park

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      Pets

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Sport/Entertainment

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      Sun terrace

LocationLocation

Map preview

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

2

Very Good

0

Average

0

Poor

0

Terrible

3

Recent Reviews: 5

  • User:cleol210

    Trip type: Solo travel

    Stay Nice

    rating18 Sept 2024

    Great location, clean organized, a team of wonderful Brazilians, very friendly, helpful, super recommend. super assisted in what I needed, great location, you can rent a trotinete, always have the door, and explore Belém Originally submitted in Portuguese on www.tripadvisor.pt. View originals.
  • User:Curious48931295468

    Trip type: Family

    staff with no respect for guests, they are rude and make noise as if the house were theirs, the TV and what they want to

    rating15 Oct 2023

    This hostel has employees who I think are owners, they don't respect the guests, especially the cleaning lady who opened the rooms in the morning, she talks loudly in the morning, talking to the girls loudly and a brunette who works loosely, I don't recommend it because it's their sofa in the living room. They drink drinks they take up the whole table for lunch and dinner agent guests there is nowhere to eat I don't recommend me and my family we won't be back
  • User:claire b

    Trip type: Solo travel

    Quite and welcoming

    rating01 Apr 2023

    Amazing stay at this hostel. Yes it's a bit far away but everything is clean and tidy. The check in is possible til midnight so this is really helpful and the volunteers are really lovely like a family ♥️You can't do best price 🤙Also because you are not in the city center you can sleep without noise and the check out is til 3pm so everything is perfect if as me you don't have a lot of money but good relationship with people 😀
  • User:rogmar4

    Trip type: Solo travel

    Ripped off

    rating27 Jul 2022

    I originally stayed here thru hostel world, which has a 24 hr cancellation notice.I extended my stay and paid cash to the hostel staff for my extended stay on July 25 for Th.-sat. night.He did not informed me of their cancelation policy. I tried to go on their site for the cancellation policy, i could not find any. Another employee tried but could not find any either. I asked another staff and that peraon didnt know. But when I tried to cancel the next day after extending my stay, Guiliana would not refund me my money nor did she ever give me a receipt for my cash that I asked for. In addition, they had the check out date different than hostel world, so she did finally refunded me that day. I just think it's wrong that if you pay them directly with cash and not on the computer, that they expect u to know their cancellation policy when their employees dont know it nor did they tell me about it. Don't stay there! They were out of toilet paper 60% of the time. That's why their rating is like a 1.5 out of 5.

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