Hotel Luena

Recent Reviews: 258

• User: kuznetsov_vitalii

  Trip type: Family

  Small Room, Hot and Stuffy, Some Hidden Fees

  We stayed at this hotel with our dog. Our room was quite small and felt very stuffy and hot. The air conditioner ran at full power all night, but it didn’t really help.We were also surprised by a €40 deposit, which was not mentioned in the booking conditions. It was frustrating that we had to provide our email and phone number again when booking directly with the hotel—why can’t this be pulled fro… Read moreWe stayed at this hotel with our dog. Our room was quite small and felt very stuffy and hot. The air conditioner ran at full power all night, but it didn’t really help.We were also surprised by a €40 deposit, which was not mentioned in the booking conditions.… Read more

• User: Ashley B

  Trip type: Couples

  Nice hotel with very friendly staff!

  While the location isn't in the downtown area we found its close proximity to the metro meant we could go anywhere we needed to. The staff was so friendly and helpful when we asked for tips on the area. The room was clean, modern and the bed was comfortable. I would definitely recommend staying here! Hotel Luena, Serviços ao cliente/atendimento at Hotel Luena, responded to this review Dear Mr… Read moreWhile the location isn't in the downtown area we found its close proximity to the metro meant we could go anywhere we needed to. The staff was so friendly and helpful when we asked for tips on the area. The room was clean, modern and the bed was comfortable. I… Read more

• User: Celine N

  Trip type: Solo travel

  Great stay at the Luena Hotel in Lisbon

  I appreciate the kindness of the staff, always smiling, caring and helpful The location near subway stations to the main attractions, train stations and airportThe welcome corner with beverages and pastries all day longThe comfortable rooms, the foreign channels on TV, complementary water and coffee and tea bagsExcellent breakfast with a variety of tasty dishes, breads, juices, yogurts.. hot drink… Read moreI appreciate the kindness of the staff, always smiling, caring and helpful The location near subway stations to the main attractions, train stations and airportThe welcome corner with beverages and pastries all day longThe comfortable rooms, the foreign channe… Read more

• User: Me T

  Trip type: Couples

  One of the best rooms

  We really liked this place. It was friendly, intimate, like we were staying with friends. The cleanest place we stayed. Damian was especially helpful and was happy to provide recommendations. Loved having him there. Liked the soda and snack selection in the lobby. Location was excellent. The room itself is tiny but the bed was large. Would definitely stay there again and recommend. Hotel Luena,… Read moreWe really liked this place. It was friendly, intimate, like we were staying with friends. The cleanest place we stayed. Damian was especially helpful and was happy to provide recommendations. Loved having him there. Liked the soda and snack selection in the lo… Read more

• User: kpiddy

  Trip type: Couples

  A hotel away from the busy tourist filled streets of Lisbon

  Our stay at Hotel Luena was short after only checking in at 9:30pm and checking out the next day at 11am but the whole experience was very pleasant. We were given a warm and friendly greeting at check-in and the offer of a cold drink while the receptionist finalised our check-in. After a day long of flights we just wanted to get to bed. Our room was on the first floor above reception facing out to… Read moreOur stay at Hotel Luena was short after only checking in at 9:30pm and checking out the next day at 11am but the whole experience was very pleasant. We were given a warm and friendly greeting at check-in and the offer of a cold drink while the receptionist fin… Read more