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Hotel Palacio Do Governador

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Hotel Palacio Do Governador

locationLisboa, Lisbon

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About Hotel Palacio Do GovernadorAbout Hotel Palacio Do Governador

Location

Centrally located in Lisbon, this hotel is about 12 km from the beach.

Facility

Multilingual staff (English, German, French) at the reception desk in the lobby are happy to answer any questions. Amenities include a cloakroom, a baggage storage service and a safe. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Daily newspapers are available for purchase. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A telephone, a TV, an alarm clock and WiFi (no extra charge) are provided as well. Guests will also find slippers in their rooms. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are provided. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms.

Sport

There are indoor and outdoor pools and a children's swimming area. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. A terrace with sun loungers and parasols is available. For those who wish to stay active while on holiday, the hotel offers cycling/mountain biking. Sport and leisure facilities at the hotel include a gym, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon, massage treatments and hydrotherapy treatments.

Meals

Dining facilities include a restaurant, a café and a bar. At breakfast, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options. The show cooking is a particularly special attraction.

Payment

The hotel accepts the following credit cards: American Express, VISA and MasterCard.

Amenities at Hotel Palacio Do Governador Amenities at Hotel Palacio Do Governador

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Cloakroom

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      Conference Room

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Children's Pool

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      Cycling/Mountain Biking

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

LocationLocation

Map preview

Around this property:

Beach

12 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

336

Very Good

117

Average

41

Poor

20

Terrible

19

Recent Reviews: 533

  • User:Trevor P

    Trip type: Business

    Great visit

    rating13 Mar 2026

    Made a routine visit something memorable. Polite and kind service - not fawning. Palácio do Governador, Proprietário at Palacio Do Governador - Lisbon Hotel & Spa, responded to this review Dear Mr. Trevor,Thank you for your rating and for choosing Palácio do Governador for your stay.We truly appreciate your feedback and hope to have the pleasure of welcoming you back in the future for another memorable experience.Kindest regards,Inês Alves - Guest Relations

  • User:Lis C

    Trip type: Family

    High recommend!

    rating16 Feb 2026

    The location of the hotel is extremely convenient, the 15E tram drops off in front which gets you to any of the sights along the river. Hotel staff was beyond helpful and the amenities are so nice! We arrived jet lagged and we all turned in for a nap only to wake up to fresh fruits, snacks and wine quietly placed in our foyer. Breakfast is so delish, the Po Tat restaurant is beautiful. We took a swim and rested in sauna/steam rooms and felt refreshed to start sightseeing. The room we stayed in was so big with a dining area and huge master bedroom. There were so many lighting options within the room. Turn down service was great too! The vaulted ceilings makes the entire place so spacious and all the windows! The two couches in the living room turn to to beds. Exposures on so many sides makes the room bright and airy. Highly recommend! Palácio do Governador, Proprietário at Palacio Do Governador - Lisbon Hotel & Spa, responded to this review Dear Lis,Thank you very much for sharing such a wonderful review of your stay at the Palácio do Governador. We are delighted to know that you enjoyed our location, the comfort of your room, and the hotel’s facilities, including the spa and breakfast at Po Tat restaurant.It is especially rewarding to hear that the small details, such as the welcome amenities and turndown service, contributed to making your stay even more enjoyable. Your kind words about our team truly mean a lot to us.Thank you very much for your recommendation.We look forward to welcoming you again on your next visit to Lisbon.Kind regards,Inês Alves Guest Relations

  • User:314mohammadk

    Trip type: Couples

    World class hotel with local vibes

    rating16 Feb 2026

    This is my second stay at this property. The care and kindness of the staff is unmatched. I love all the amenities of the hotel. The location is perfect to give you privacy and space yet close enough to many attractions. The hallways smelled like fresh vanilla. The breakfast included is terrific and saves you so much time. In the summer the indoor & outdoor pools are great options. The beds are super comfortable with well appointed amenities. As palatial as the hotel is, it’s really the staff who go above and beyond to make your stay so satisfying. Thank You Front Desk, Housekeeping staff and restaurant crew for another exceptional stay. Mo & Leeza Palácio do Governador, Proprietário at Palacio Do Governador - Lisbon Hotel & Spa, responded to this review Dear Mr. Mohammadk,Thank you very much for choosing to stay with us once again at the Palácio do Governador and for sharing such a kind review. We are truly delighted to know that you enjoyed the comfort of the hotel, our amenities, and our location.Your generous words about the care and kindness of our team mean a great deal to us. It is always our goal to provide memorable experiences, and it is very rewarding to know that our Front Desk, Housekeeping, and Restaurant teams contributed to another exceptional stay.We sincerely appreciate your continued trust and look forward to welcoming you back again in the future.Kind regards,Inês Alves Guest Relations

  • User:Freedom35966365014

    Trip type: Couples

    Not recommended

    rating30 Dec 2025

    Not recommended for 5 stars experience, stuff is good but the hotel needs repairs in general, my room has lots of humidity, bad windows, noisy.. etc Inês Alves, Outro at Palacio Do Governador - Lisbon Hotel & Spa, responded to this review Dear Guest,Thank you for taking the time to share your feedback.We appreciate your kind words about our staff. However, we regret that certain aspects of your room and the hotel did not meet your expectations. Please be assured that your comments regarding humidity, windows, noise, and general maintenance have been shared with our management team for review and improvement.We hope to have the opportunity to welcome you again in the future and provide a more enjoyable experience.Warm regards, Inês Alves Guest Relations

  • User:262alexanders

    Trip type: Couples

    5 Star Hotel???

    rating08 Dec 2025

    Upon arrival, the hotel looked nice both inside and outside, and the staff were very kind. However, there were a few things that did not go well.First, when we entered the room, it smelled so bad that we almost asked for a different one. For parking, we had to wait about 10 minutes for the gate to open because you need to ring for someone to let you in.We also asked for a toothbrush and some water, which never arrived we had to request them twice. At breakfast, the cappuccino was terrible, and when I ordered scrambled eggs, it took literally 30 to 35 minutes. I have no idea why it took so long.I’m surprised this is considered a 5-star hotel it certainly didn’t feel like one. Unfortunately, I would not stay again. Inês Alves, Outro at Palacio Do Governador - Lisbon Hotel & Spa, responded to this review Dear Mr. Alexanders,Thank you for taking the time to share your feedback.We are pleased to hear that you appreciated the appearance of the hotel and the kindness of our staff. However, we are truly sorry to learn that several aspects of your stay did not meet your expectations.Please accept our sincere apologies for the unpleasant smell in the room upon arrival, the delay in accessing the parking, and the inconvenience caused by the items requested not being delivered promptly. This is certainly not the level of service we aim to provide.We also regret the disappointing experience at breakfast, particularly regarding the quality of the cappuccino and the long waiting time for the scrambled eggs. Your comments will be carefully reviewed with the relevant teams to ensure improvements are made.We are sorry that your experience did not reflect the standards expected of a 5-star hotel, and we truly hope you might reconsider giving us another opportunity in the future.Kind regards,Inês Alves Guest Relations

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