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Intercontinental Lisbon

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Intercontinental Lisbon

locationLisboa, Lisbon

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About Intercontinental LisbonAbout Intercontinental Lisbon

Location

This exclusive city hotel lies directly beside Eduardo VII Park at the heart of Lisbon's tourist centre. There are many shops, bars and restaurants to be found in the vicinity and links to the public transport network may easily be reached on foot. The airport is only 15 minutes away.

Facility

331 non-smoking rooms and 2 junior suites are located on 18 storeys and can be reached by lift. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket, are great for shopping or just browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service (for a fee), a laundry service, a coin-operated laundry, a hotel doctor and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. A business centre with fax machine and projector is available.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. Guests can relax on the balcony or terrace. All rooms are carpeted and include a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are provided. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and smoking rooms.

Sport

The outdoor pool complex provides invigorating refreshment. Comfortable sun loungers are available on the terrace. For guests who wish to keep active, cycling/mountain biking, tennis and golf are available. Sport and leisure facilities at the hotel include a gym, callisthenics and aerobics. A wellness area with a spa is available to guests. For a fee, massage treatments are also offered.

Meals

Dining facilities include a dining room, a breakfast room and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. Catering options include bed and breakfast, half board and full board. A continental breakfast buffet guarantees a great start to the day. At lunch, guests can choose between a buffet, à la carte and a set menu. Dinner options include à la carte and a set menu. Diet meals and vegetarian dishes can be prepared on request. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Intercontinental Lisbon Amenities at Intercontinental Lisbon

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Car Park

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      Casino

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      Conference Room

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      Currency Exchange

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      Disability-friendly

    • -

      Garage

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      Hotel Safe

    • -

      Laundry Facilities

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      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

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      Pets

    • -

      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

    • -

      TV Room

    • -

      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Continental Breakfast

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      Full Board

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      Half Board

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      Lunch Buffet

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      Set menu dinner

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      Set menu lunch

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Golf

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      Gym

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      Massage

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      Sun loungers

    • -

      Tennis

LocationLocation

Map preview

Around this property:

Park

100 m

Bus Station

200 m

Public Transport

200 m

City Centre

300 m

Shopping opportunities

600 m

Train Station

1 km

Tourist Centre

1.5 km

Nightclub

5 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

245

Very Good

67

Average

29

Poor

10

Terrible

14

Recent Reviews: 365

  • User:PSBSi

    Trip type: Couples

    One of our best ever hotel stays

    rating14 May 2026

    From start to finish, our experience was amazing. We cannot give enough praise to the hotel and its staff for a wonderful stay and experience.*ROOM*As Diamond Elite guests, we were given a superb upgrade to a two story suite and it was stunning. Most importantly, a super comfy bed and decent air conditioning. We were on the 18th floor with a balcony offering stunning views across the city. The room was well appointed with two TVs, mini-bar/fridge and a Nespresso machine. The bathroom had a lovely shower and was immaculate throughout.*Location*Easy to reach from the airport (5 miles) and not too far to walk to the centre. Ubers are cheap and available everywhere meaning everything is within easy reach.*Staff*Wow, amazing and lovely people throughout. We especially appreciated the Club Lounge staff, notably Flavia and Carolina.*Housekeeping*The main service was excellent and our room was immaculate and clean. The evening turndown service was a little hit and miss though.*Food/Drinks*We ate in the hotel restaurant a couple of times and the food was top quality. There is a good selection of reasonably priced wines, too. The quality of the drinks and snacks in the Club Lounge were first class. The only criticism is that the Club Lounge "Happy Hour" only operated from 5-7pm, which meant that was the only time you could have a glass of wine there. Longer Club Lounge "Happy Hour" times would be a big plus.Overall, a truly wonderful experience. We look forward to a return visit in the future. Rita Lopo, Guest Services / Front Office at InterContinental Lisbon by IHG, responded to this review Dear PSBSi, Thank you very much for sharing such a detailed and wonderful review following your recent stay with us. We are absolutely delighted to know that your experience was one of your best hotel stays ever and that so many aspects of your visit exceeded your expectations. It is especially rewarding to hear that you enjoyed your suite upgrade, the comfort of your room, the stunning views across Lisbon, and the quality of our dining and Club Lounge offerings. Your kind recognition of our team means a great deal to us and we will be especially pleased to share your compliments with Flavia and Carolina, who will be thrilled to know they helped make your stay memorable. We also appreciate your constructive feedback regarding the evening turndown service and the Club Lounge happy hour timings, as guest insights such as yours are invaluable in helping us continue to improve the overall experience we provide. We truly appreciate your loyalty as Diamond Elite guests and look forward to welcoming you back for another exceptional stay in the future.Yours sincerely,Rita LopoDirector of Guest Experience

  • User:forestn375

    Trip type: Business

    Excellent quality hotel in a bustling city.

    rating10 May 2026

    Lovely hotel, very attentive staff. My room was quiet, clean and had amazing views over Lisbon and the river. Rita Lopo, Guest Services / Front Office at InterContinental Lisbon by IHG, responded to this review Dear forestn375, Thank you very much for your kind review and for choosing to stay with us. We are delighted to know that you enjoyed your experience and appreciated the attentive service provided by our team. It is wonderful to hear that your room offered the comfort, tranquility, and beautiful views that helped make your stay memorable. Your generous comments are truly appreciated and we look forward to welcoming you back to InterContinental Lisbon for another excellent stay in the future.Yours sincerely,Rita LopoDirector of Guest Experience

  • User:garysY5031KM

    Trip type: Couples

    Great Stay!

    rating09 May 2026

    I spent the initial part of a 16 day Spain/ Portugal trip at the Inter Continental Hotel in Lisbon. OUTSTANDING HOHEL! Great choice. The hotel is well located, the staff quite helpful, the rooms outstanding.I have stayed at many Inter Continental Hotels around the world and their facility in Lisbon measures well against any of them. Terrific service. The on desk was quite effecient, the concierge very helpful, the rooms outstanding . Rita Lopo, Guest Services / Front Office at InterContinental Lisbon by IHG, responded to this review Dear GarysY5031KM, Thank you very much for your wonderful review and for choosing to stay with us during your recent trip through Spain and Portugal. We are truly delighted to know that your experience at the InterContinental Lisbon was such a memorable one and that our location, service, and accommodations exceeded your expectations. Your kind words regarding our front desk team, concierge service, and guest rooms are greatly appreciated and will be shared with the entire team with pride. It is especially rewarding to know that, as a frequent guest of InterContinental Hotels around the world, you consider our hotel among the very best. We sincerely hope to have the pleasure of welcoming you back to Lisbon again in the near future.Yours sincerely,Rita LopoDirector of Guest Experience

  • User:Christopher M

    Trip type: Couples

    NOT A FIVE STAR HOTEL

    rating08 May 2026

    What a big disappointment from our last stay 2 years ago. This was our third stay and my wife booked this thru her Chase Sapphire rewards. Check in was not great until my wife mentioned that one of the Management staff had contacted her about our arrival and then suddenly we were told our room was cleaned but needed to be "inspected". We were asked to sit in the lobby and she would come and get us when the room was ready. Forty minutes later, my wife gets a phone call from another staff person that our room was ready. The young lady was still at the front desk-obviously she did not come over.Breakfast was horrible. Three different people. One brought us tea, I had to track someone down to order an omelet which took over thirty minutes to arrive after asking a second time where my food was. The third person never came back with more hot water for another cup of tea. The good news is that I could not have breakfast the next morning since I had an early flight. They need to step up their service levels. Room service was very efficient. It appears to me that this has become a convention hotel. Rita Lopo, Guest Services / Front Office at InterContinental Lisbon by IHG, responded to this review Dear N3002EHchristopherm,Thank you for taking the time to share your feedback following your recent stay with us. We were truly disappointed to read that your experience did not reflect the high standards of service and hospitality that we strive to deliver to every guest. Please accept our sincere apologies for the delays and lack of communication during your arrival, as well as the disappointing breakfast service you encountered. Your comments regarding attentiveness, efficiency, and overall service consistency have been shared with the relevant department leaders for immediate review and corrective action. While we are pleased to know that room service met your expectations, it is clear that several aspects of your stay fell short and for that we are genuinely sorry. We greatly value your loyalty following your previous visits and hope we may have the opportunity to restore your confidence in a future stay.Yours sincerely,Rita LopoDirector of Guest Experience

  • User:doberman32

    Trip type: Business

    Older hotel with good service in an amazing city!

    rating21 Apr 2026

    Older hotel --has a 1970's vibe to it. Decent location, but not perfect--a bit of a walk. Breakfast was huge and good, as was the service. The room was dated and the hotel needs to be refurbished probably, but was a nice stay. Rita Lopo, Guest Services / Front Office at InterContinental Lisbon by IHG, responded to this review Dear Doberman32, Thank you for taking the time to share your feedback following your recent stay with us at InterContinental Lisbon. We are delighted to know that you appreciated our breakfast offering and the attentive service provided by our team, as well as our convenient location. We also value your observations regarding the style and condition of the hotel and guest rooms, and we would like to assure you that maintaining a high standard of comfort and elegance is very important to us. Your comments have been noted and will be carefully considered as we continue to enhance our facilities and guest experience. It was a pleasure to have you with us, and we hope to welcome you again in the future for an even more refined stay.Yours sincerely,Rita LopoDirector of Guest Experience

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