Masa Hotel Almirante

Recent Reviews: 457

• User: Barreiro-London

  Trip type: Family

  Fantastic surprise

  Fantastic surprise! I didn’t expect such great value for money in the Almirante Reis area. The room was spacious and very comfortable, and the hotel is relatively new. Even on the sixth floor you can hear the metro slightly, but not enough to be a real issue. The location is excellent, just a few meters from the metro station. Good breakfast as well. Overall, a fantastic experience. please try not… Read moreFantastic surprise! I didn’t expect such great value for money in the Almirante Reis area. The room was spacious and very comfortable, and the hotel is relatively new. Even on the sixth floor you can hear the metro slightly, but not enough to be a real issue.… Read more

• User: M M

  Trip type: Couples

  Hotel is dishonest

  On April 28th 2025, Portugal had power outage. A friend of the owner of this hotel reserved a room for us. We arrived from the airport at midnight after long delays and the owner charged us 450 euros for the night. We were stranded so we had to pay. This hotel is dishonest and can not be trusted. It is a 2 star hotel for location but given 3 stars. It was a horrible experience.On April 28th 2025, Portugal had power outage. A friend of the owner of this hotel reserved a room for us. We arrived from the airport at midnight after long delays and the owner charged us 450 euros for the night. We were stranded so we had to pay. This hotel… Read more

• User: wuacho p

  Trip type: Family

  nightmare

  We stayed here for five days, and had to change hotels on the third day. First of all, the rooms were not clean or made up on the first day. The condition of the hotel was deplorable, given that it is old and was under construction. The first day we found that some of the sheets were wet, and the staff didn't pay any attention to us. When we went to leave the hotel because of the noise and the ter… Read moreWe stayed here for five days, and had to change hotels on the third day. First of all, the rooms were not clean or made up on the first day. The condition of the hotel was deplorable, given that it is old and was under construction. The first day we found that… Read more

• User: SARA C

  Trip type: Friends getaway

  Awful

  Worst hotel in Lisbon, really dirty hallways and rooms, broken toilets. It took us 3 hours to check-in. We were 3 people in one room and we always had only 2 sets of towels even though we asked for them multiple times everyday and nobody gave us. Really bad food and never enough for all the people. Although we were a school group, we never made noise or broke something. They took our monetary depo… Read moreWorst hotel in Lisbon, really dirty hallways and rooms, broken toilets. It took us 3 hours to check-in. We were 3 people in one room and we always had only 2 sets of towels even though we asked for them multiple times everyday and nobody gave us. Really bad fo… Read more

• User: vittoria m

  Trip type: Business

  TERRIBLE

  Worse hotel ever. We were a group of 20 students and we were treated with an inhuman disrespect. We arrived and it took 3 hours to do the check-in. The staff were incompetent and extremely rude. The rooms were dirty , such as the glasses which had lip stains on it. Furthermore there were ants all around the bathroom. At breakfast there was few food and the staff was really annoyed when we asked th… Read moreWorse hotel ever. We were a group of 20 students and we were treated with an inhuman disrespect. We arrived and it took 3 hours to do the check-in. The staff were incompetent and extremely rude. The rooms were dirty , such as the glasses which had lip stains o… Read more