My Story Hotel Figueira

Recent Reviews: 244

• User: S9190MRbrianc

  Trip type: Couples

  Great location. TINY rooms

  Great location. Nice restaurant and tasty food. Most of the reception staff were friendly and helpful. Rooms are TINY - had to shuffle around the edge of the bed. Bathroom also tiny. Couldn't sit straight on the toilet as knees touched the wall! I know they are old buildings and not designed as a hotel, but for the money paid I expected better. Also the bed headboard covering was worn through on o… Read moreGreat location. Nice restaurant and tasty food. Most of the reception staff were friendly and helpful. Rooms are TINY - had to shuffle around the edge of the bed. Bathroom also tiny. Couldn't sit straight on the toilet as knees touched the wall! I know they ar… Read more

• User: LoftusroadW12

  Trip type: Couples

  A good hotel for the price and location.

  Very friendly staff. Room was fine for our purposes and clean. From street level to the hotel lifts, you effectively go through the bar/restaurant area which when you first enter with your luggage, can be a bit off-putting.As we arrived late, and were starving, we ate in the Italian restaurant the first night, for which you get a good discount for a visit. Which is what we needed after a long day.… Read moreVery friendly staff. Room was fine for our purposes and clean. From street level to the hotel lifts, you effectively go through the bar/restaurant area which when you first enter with your luggage, can be a bit off-putting.As we arrived late, and were starving… Read more

• User: michrees844

  Trip type: Family

  Great location, great little hotel!

  Great location and so reasonably priced. Staff were polite and attentive and my daughter and I had a lovely stay. We had a lovely meal the one night we ate at the hotel. I read some reviews making reference to the noise outside but we didn’t have any such issues when the shutters on our balcony were closed as they did a great job of blocking the road noise out. It was lovely to wake up and open th… Read moreGreat location and so reasonably priced. Staff were polite and attentive and my daughter and I had a lovely stay. We had a lovely meal the one night we ate at the hotel. I read some reviews making reference to the noise outside but we didn’t have any such issu… Read more

• User: slamsa

  Trip type: Couples

  Housekeeping brought the entire experience down

  Receptionist who checks us in was super friendly and gave us all the tips needed BUT housekeeping was… not housekeepers that are meant to clean. They threw my teddy bear on the floor while cleaning the bed and left it on the floor. Disappointing with such act. Hotel- cmanager, Owner at My Story Hotel Figueira, responded to this review Dear Guest,Thank you for taking the time to provide your f… Read moreReceptionist who checks us in was super friendly and gave us all the tips needed BUT housekeeping was… not housekeepers that are meant to clean. They threw my teddy bear on the floor while cleaning the bed and left it on the floor. Disappointing with such act.… Read more

• User: R S

  Trip type: Business

  Top level customer care

  We loved our recent stay at My Story Hotel Figueira. The location was excellent and the hotel was clean, modern, and comfortable. Special mention to Afonso who went beyond the call of duty in assisting me with a stupid mistake I’d made. Amazing customer care.I will definitely return. Hotel- cmanager, Owner at My Story Hotel Figueira, responded to this review Dear Guest,We really appreciate yo… Read moreWe loved our recent stay at My Story Hotel Figueira. The location was excellent and the hotel was clean, modern, and comfortable. Special mention to Afonso who went beyond the call of duty in assisting me with a stupid mistake I’d made. Amazing customer care.I… Read more