Myriad By Sana

Recent Reviews: 1504

• User:Miles W

  Trip type: Couples

  An impressive hotel with the best view in Lisbon.

  04 May 2026

  Overall, a very impressive hotel with the best few in Lisbon. We were on the 18th floor, which overlooked the longest bridge in Europe. The hotel, which is very impressive because it’s one of the, if not the tallest building in Lisbon. This is truly a luxury hotel with incredible views. It’s located in the newer part of town. You’re greeted by well spoken and professional doorsmen. After entering into the hotel, you are immediately impressed by the view, looking upwards to 20 floors with what appear to be jellyfish type lighting structures. The elevators are clear so you not only get a view of the waterway, but also the interior of the hotel. The room was spacious with extremely comfortable beds, and bedding was top notch. My only complaint was that if you wanted privacy, the sitting room with beds was separated by the bathroom by two curtains. As mentioned previously about the breakfast, I would definitely agree that this was well worth it and not to be missed. Adjacent to but not affiliated with the hotel is a bar that actually looks over the hotel. You have to pay €15 per person for a drink at the top. Nothing to write home about except for the view. Outside the hotel there is a row of restaurants. There is also a gondola that travels along the water side from near the hotel down to an aquarium. I would say that the aquarium was average .There are also.nice pathways for those that like to jog or walk along the waterway. The electronics that control the lighting and the blinds work very well. There are two sets of blinds one which was opaque, the other translucent. I rarely eat dinner at a hotel but decided to eat at the river lounge restaurant at the hotel. I was pleasantly surprised that the quality and service was top-notch. I had the veal which was cooked to perfection. One thing I would not miss is the dessert called the chocolate sphere. A wonderful stay at a great hotel with great service! MYRIAD by SANA Hotels, Guest Services / Front Office at Myriad By Sana, responded to this review Dear Mr. Miles W, Thank you very much for taking the time to share such a detailed and thoughtful review of your stay.We are truly delighted to hear that you were impressed with the hotel, the views, and the overall experience. It is a pleasure to know that you enjoyed your room, the comfort of the beds, our breakfast, and your dining experience at the River Lounge. Your kind words regarding the service and the team are also greatly appreciated.We have taken note of your comment regarding the room layout and privacy, and we thank you for sharing your perspective.It is wonderful to know that your stay was memorable, and we sincerely appreciate your recommendation.We very much look forward to welcoming you again in the future.Kind regards,Dora ChisGuest Relations Team

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• User:roonrobruu

  Trip type: Business

  Fantastic

  13 Feb 2026

  Ive stayed in this hotel 10+ times over the past 3 months. This hotel, facilities, food and people have never failed.........Ive stayed in some fantastic hotels around the world.....this is one of them. Thank you MYRIAD by SANA Hotels, Guest Services / Front Office at Myriad By Sana, responded to this review Dear Guest roonrobruu,Thank you so much for your incredible loyalty and for sharing such wonderful feedback.It truly means a great deal to us to know that after more than 10 stays over the past few months, we have consistently met your expectations. To be considered among the fantastic hotels you have experienced around the world is a tremendous compliment to our entire team.Your kind words about our facilities, food, and especially our people are deeply appreciated and will be shared internally with great pride.Thank you once again for your continued preference. We look forward to welcoming you back very soon.Warm regards,Dora ChisGuest Relations Team

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• User:stephanb905

  Trip type: Business

  Amazing hotel while on business

  08 Feb 2026

  Our company hosted a large International event at this hotel in January and I was really impressed by it. It was a true 5 stars experience which started with a very easy, fast and convenient check-in. The staff was outstanding and very professional throughout the property. I stayed in a suite overseeing the river and it was simply amazing. The suite was large, comfortable and very well equipped with an amazing view of the river. The property is simply beautiful and open with all the glass construction. I also enjoyed the gym which was large and well appointed. The pool and sauna area was also great and super well maintained. The bar was lively and breakfast in the morning offered so many great choices along with great service. I highly recommend this property and did not have any negative to say. MYRIAD by SANA Hotels, Guest Services / Front Office at Myriad By Sana, responded to this review Dear Mr. Stephanb905,Thank you very much for your outstanding review.It is especially rewarding to hear that the check-in process, the professionalism of our team, and the overall service throughout the property made such a positive impression.We are pleased that you enjoyed your suite with river views, as well as our facilities, including the gym, spa area, bar, and breakfast service. Your kind recommendation and words of appreciation mean a great deal to all of us.Thank you for your preference and trust. We sincerely hope to have the pleasure of welcoming you back on your next visit to Lisbon.Warm regards,Dora ChisGuest Relations Team

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• User:Suzy W

  Trip type: Family

  Disappointed with Breakfast services and administration

  09 Jan 2026

  We came to spend New Year’s Eve and New Year’s Day for two nights. We were very disappointed with the breakfast service on New Year’s Day. It made the first day of our year very unpleasant due to the waitress who served our table area. She did not give us any service or attention at all. She probably assumed that we did not speak English or Portuguese and therefore did not give us any attention, despite the fact that I raised my hand many times. I complained to the manager, but it still made the start of our year very unhappy.On check in 400 Euros of deposit was taken for car park charges or any minibar charges. After 8 days checked out the hotel, the refund for the deposit is still not done. My partner has called them 3 days ago. But nothing is done. This is not good enough in their administration job. MYRIAD by SANA Hotels, Guest Services / Front Office at Myriad By Sana, responded to this review Dear Mrs. Suzy W, Thank you for taking the time to share your feedback regarding your recent stay with us during the New Year period.We would like to express our sincerest apologies for the inconvenience and dissatisfaction caused. We are particularly concerned to learn about the situation you experienced during breakfast service on New Year’s Day. The lack of attention and service you described does not reflect the standards of professionalism, courtesy, and hospitality that we are committed to providing to all our guests. This matter has been addressed internally with the relevant team to ensure that such an incident does not occur again.Furthermore, we deeply regret the delay in refunding the €400 deposit charged at check-in as a guarantee for any extra debits at the hotel. We fully understand your frustration, and we acknowledge that this delay does not meet our usual administrative standards. Please accept our apologies for the inconvenience caused. The matter is being followed up with our finance department as a priority to ensure the refund is processed as soon as possible.We sincerely regret that these circumstances negatively affected the beginning of your year and your overall impression of your stay with us. Your feedback is extremely valuable and allows us to improve our services and procedures.Please accept, once again, our most sincere apologies. Should you require any further clarification or assistance, we remain at your disposal.With warm regards, Alla Esteves, Guest Relations Manager

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• User:elizabeth534

  Trip type: Couples

  Great location, stunning views

  31 Oct 2025

  We chose the Myriad because it was close to the airport, but the hotel ended up being so much more! I loved the free health center and spa on the top floor. The waterfront restaurants across the street had a great selection and lively atmosphere. The views of the bridges and city were gorgeous. The staff was very nice and made us a breakfast box to take to the airport in the morning. It felt like we extended our vacation by a day by staying here -- a perfect last night in Portugal! Myriad By SANA, Owner at Myriad By Sana, responded to this review Dear Mrs. Elizabeth,Thank you so much for sharing your fantastic experience at Myriad by SANA. We are thrilled to hear that the hotel exceeded your expectations!It’s wonderful to know that you enjoyed the health center and spa on our top floor, as well as the lively atmosphere of the waterfront restaurants across the street. We’re also delighted that you were able to take in the stunning views of the bridges and the city.Our team takes great pride in providing exceptional service, and we are happy to hear that you appreciated the breakfast box we prepared for your early departure.It’s truly rewarding to hear that your stay with us felt like an extended vacation. We would love to welcome you back again in the future!If there’s anything else we can do to make your next stay even better, please don’t hesitate to let us know.Best regards,Rui Torres | Guest Relations Team

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