Olissippo Castelo

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Olissippo Castelo

Lisboa, Lisbon

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About Olissippo Castelo About Olissippo Castelo

Location

This hotel is located in the area of Bairro do Castelo, overlooking Baixa. The hotel is only a couple of minutes away from the centre of Lisbon, where guests will find a wide range of bars, restaurants, shops and entertainment venues. It lies right by the walls of the Castelo de São Jorge and offers a familial atmosphere with an eclectic mix of tradition and modern. From here guests are able to enjoy a fantastic view of the city. The airport lies within 8 km and the centre (Rossio) is only around 500 m away from the hotel. Links to the public transport network are located directly in front of the hotel. The nearest beach is a worthwhile excursion and is located around 25 km away.

Facility

2 suites and 22 double rooms are located on 4 storeys and can be reached by 2 lifts. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access in public areas (for a fee) allows guests to stay connected. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services and facilities include a babysitting service, a childcare service, a car hire service, medical assistance, room service (for a fee), a laundry service, a coin-operated laundry and a hotel shuttle bus. Bicycles can be kept in the bicycle storage area. A fax machine is available for guests' business needs.

Rooms

Rooms are equipped with air conditioning and central heating. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe and a minibar are also available. A direct dial telephone, a television with satellite/cable channels and WiFi ensure optimal comfort. A hairdryer and a telephone are on hand in the bathrooms for everyday use. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has non-smoking rooms and smoking rooms.

Sport

Fine weather can be enjoyed on the terrace.

Meals

Dining facilities include a restaurant, a breakfast room and a bar. Bed and breakfast is offered as a catering option. A generous breakfast buffet guarantees a great start to the day. Staff are also happy to provide children's meals.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Olissippo Castelo

Facilities
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  Air conditioning
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  Bar(s)
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  Bicycle Cellar
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  Car Park
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  Conference Room
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  Currency Exchange
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  Disability-friendly
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  Garage
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  Hotel Safe
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  Laundry Facilities
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  Laundry Service
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  Lifts
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  Medical Assistance
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  Restaurant(s)
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  Room Service
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  TV Room
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  Wifi
Hygiene
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  Contactless check-in/-out
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  Contactless payment
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  Enhanced cleaning programme
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  Hand sanitiser
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  Health checks on staff
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  Housekeeping only upon request
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  Hygiene training for staff
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  Mandatory mask-wearing
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  Medical teleconsultation
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  No high-touch furnishings
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  No high-touch furnishings in public areas
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  Packaged meals
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  Protective equipment for employees
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  Protective equipment for guests
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  Protective hygiene screens
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  Protective masks for guests
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  Sanitiser dispenser
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  Social distancing regulations
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  Use of commercially available disinfectants
Meals
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  Breakfast Buffet

Location

Around this property:

City Centre

500 m

Tourist Centre

1 km

Train Station

2 km

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

356

Very Good

199

Average

Poor

Terrible

Recent Reviews: 618

User:dodgerfan74
Trip type: Solo travel
Thank you Sofia !!! Works in Kitchen
25 May 2026
Sofia is the most valuable person in the hotel. She made me feel as if she knew me and helped me when I needed just a cup of tea. Wonderful staff helpful about where to go in city in walking distance Would stay again if I ever have a chance to go back to Lisbon.
User:Alexandra R
Trip type: Couples
Best hotel experience
16 May 2026
Perfect hotel experience: beautifulHilltop location, excellent breakfast, spacious room, spotlessly clean and best of all, fantastic staff. No noise at all despite being in Lisbon!
User:Bethany C
Trip type: Family
Experience Great, however Unexpected Room Charges after Check In
26 Apr 2026
We recently stayed at Olissippo Castelo and overall had a really enjoyable experience, with a few notable issues.First of all, the location: yes, the hotel is set quite high up, and the hill can look a bit daunting at first. However, it honestly wasn’t as bad as we expected. For the incredible views you get over Lisbon, it absolutely makes sense. The surrounding area is lovely and full of character, and even the walk down towards the sea felt much shorter than anticipated.Our room itself ended up being a highlight. We had twin beds and a balcony, actually one of the largest balconies available, which was a really pleasant surprise and made our stay feel extra special.Unfortunately, the main downside was the check-in experience. Before travelling, we had emailed the hotel to ask about the possibility of a twin room with a balcony. We were told this couldn’t be guaranteed, and we clearly stated that we did not want to proceed with any upgrade if it wasn’t certain. The hotel confirmed our booking had not been amended.So it was quite a shock when, after checking in and settling into our room, we were later told at reception that there would be an additional charge for the balcony. This hadn’t been mentioned at any point during check-in. When we explained the situation, it led to a stressful back-and-forth, even after showing the email confirmation stating we had not agreed to any changes.To their credit, after escalating it the manager decided to honour the room without the extra charge, which we really appreciated. Still, the situation created unnecessary stress at the start of our trip, especially after a long journey.A couple of smaller points:There is a €50 deposit required for the safe, which feels quite steep and would be better included in the room cost.The breakfast selection was decent, but surprisingly there was no toaster despite a wide range of bread options.Overall, this is a great hotel with fantastic views, a charming location, and comfortable rooms. However, clearer communication, especially around upgrades and charges, would make a big difference to the guest experience.
User:112nigeb
Trip type: Couples
Lovely mini break in Lisbon
18 Apr 2026
This is a great little hotel and we can’t fault it . The staff are helpful and the hotel is very clean. Nice breakfast. Great location next to the castle
User:Anna K
Trip type: Solo travel
Do Not Stay Here!
13 Mar 2026
This hotel was completely misrepresented. It is not a 4 star hotel, I’m not even sure it would qualify as a 3 star hotel. First of all it was very smelly and not in old hotel in an old city kind of way but I a I had a hard time breathing here. The breakfast was not good at all. The pastries were old. The staff was completely unhelpful.The bar was basically where the breakfast was basically just there so that they could say they had a bar. But it didn’t matter because the lobby/bar smelled so bad you’d never want to hang out there. It’s not worth the price but the. Again even if it was free I wouldn’t stay here. Horrible.

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Olissippo Castelo

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Sport

Meals

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