Palacio Camoes - Lisbon Apartments

Recent Reviews: 127

• User:T5461LVelizabethh

  Trip type: Family

  Clean, good location, 3rd floor (lift not working in Dec 2024)

  31 Dec 2024

  We liked - (1) apartment was very clean (2) good location near metro station, mini market and Time Out Lisbon food market, (3) large apartment, (4) good shower, (5) apartment 3C was quiet at night, (6) prompt communication from management We didn't like - (1) 3rd floor, lift not working. And (2) internal staircase. Not an issue for us but I think this apartment only suitable if you have good mobility Important to note - (1) lockers for luggage takes 2 Euro coin and (2) read your emails carefully as check in is a bit complicated. One temporary code to access the building first time, then check in at machine, which has QR code giving you one code for the building and a separate code for the apartment (3) type in the apartment code fast. If you are slow, it doesn't work

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• User:68oferz

  Trip type: Family

  worst flat and support we ever had

  14 Aug 2024

  We arrived at 20:00 to the building and had to wait 30 min to get some one to answer us to get a code for the lift to go up to the flat, after we sent the management of the flat a mail with request for 3 beds for our 3 kids we found out that the flat is with 2 beds, when contacting the management they told us thats the set up of the flat and they claim they didnt get any email from us requesting 3 beds (they have answered to that email that 3 beds will be provided...), the support guy who answer the phone after many attempts to reach any one there told us he cant do anything and was not really care to help us, we had to get one of the kid to sleep on the floor. the flat is with sewage smell, dirty and with broken furnitures. we left the flat the next day after we didnt get any answers from the management and was refused to get any refund. STAY AWAY from this flat and property management they are scammers!!!

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• User:David B

  Trip type: Couples

  Good apartments

  26 May 2024

  Situated adjacent to a funicular with shops and a supermarket nearby but close to the centre of Lisbon. Entrance is managed electronically but access went smoothly and the company are well organised. Whilst our apartment lacked a view it was comfortable and quite well equipped. We received daily cleaning which we hadn’t expected and an issue with a safe (caused by me) was resolved very quickly.

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• User:912mackenzier

  Trip type: Family

  Awful

  09 Jul 2022

  I never leave reviews but this place was awful. I booked and paid for two rooms and only got one. No one was there to help and no one answered emails or phone calls. Five of us had to stay in one room

• User:DFL1962

  Trip type: Couples

  Great location, but sewer smells inside

  22 Oct 2021

  First off, this is a great location for tourists. We rented unit 3H, the two bedroom with the balcony with amazing views. There are some negatives.:1. The unit stinks of sewage. I know it’s coming from the bathrooms and kitchen from old plumbing. This is a no smoking building, but a cigarette smell would be an improvement over sewage. I’ve plug all sinks , tubs, and bidets and added water to seal the drains from sewer gases. Some stoppers don’t work so need to get some plastic bags to fill with water to try and seal the drain. It seriously is pretty disgusting smelling and not at all appetizing to want to eat in the unit. 2. The unit is kind of grungy and could use fresh paint, fresh grout in the bathrooms, a deep cleaning, mold destroyer, and some decor. I’m not confident the room was cleaned well from the previous occupants. I wiped something off the bathroom counter with a piece of toilet paper and a bit of water and it came off easily. There was hair on the bathroom floor. There’s some gross wads of wet paper towels that were left on the balcony. Some of the drinking glasses did not seem well cleaned. 3. Specifically asked if the building has a lift, but apparently my question wasn’t specific enough. I should have asked if it has a WORKING elevator. It’s not working. 4. Description stated beds have foam tops, but if there are foam tops, they are only 1 cm thick since I clearly feel the mattress springs. We’re on night 2 of a 20 night stay. Might need to see about finding another place to stay because the smell really is that bad. It’s unfortunate that this old palace is really showing its age.

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