Palacio Do Visconde

Recent Reviews: 976

• User:Rochelle S

  Trip type: Couples

  Pleasant, relaxing and convenient. We really enjoyed our time here..

  02 May 2026

  We were pleasantly pleased with our stay. Location was great and accessible to our or needs without having to spend money on ride sharing, everything was within walking distance. The room was nice and equipped with everything we needed. Would definitely like to come back. Only downside was the noise in the morning.

• User:Patrick S

  Trip type: Business

  Great place

  15 Apr 2026

  Rooms are great, was a little challenging to initially figure out the ‘building numbers’, but it made sense after the first walk around.Customer service was excellent, very quick to respond to any questions and they found solutions. Team Kasa, Owner at Kasa El Paseo Miami Beach, responded to this review Hi Patricks,Thank you for choosing us at Kasa El Paseo Miami Beach! We're happy to hear that you enjoyed the rooms and found our customer service to be quick and effective. We understand that navigating building numbers can be a bit tricky, but we're glad that it became clearer after your initial exploration. Your feedback is invaluable to us, and we look forward to welcoming you back for another fantastic stay!Best regards,Team Kasa

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• User:ginette-art

  Trip type: Couples

  Unsafe, Unacceptable, and Poorly Managed

  08 Apr 2026

  This was one of the most frustrating stays we’ve had.There is no elevator—only three steep flights of stairs—and no assistance. Watching people with disabilities struggle up those stairs was honestly upsetting and raises serious safety concerns.The room was freezing, with no internet, no TV, and not even a blanket. After a long travel day, this was unacceptable.Even worse, there is no staff available at night. We called multiple times and were told to wait until morning. That is not hospitality.Despite all of this, when we requested a short late checkout, we were told we would need to pay extra.KASA runs multiple properties but seems to prioritize expansion over basic guest care and safety. It’s only a matter of time before someone gets hurt carrying luggage on those stairs.We received a $50 refund after repeated complaints, which does not reflect the severity of the issues.I strongly recommend staying elsewhere. It was a horrible experience.

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• User:scubamartin

  Trip type: Couples

  Perfect little gem

  08 Apr 2026

  Amazing location, cute clean room with a nice shower and comfortable mattress. Highly recommended for a nice stay when visiting South Beach

• User:Shelly R

  Trip type: Friends getaway

  VIBEY & HOMEY

  06 Apr 2026

  I genuinely loved the location and the actual room was so cute and had character, easy to move from the convention center to the beach and had so many great food places around. It was a bit loud at times but there were ear plugs and white noise machine provided to help. I’ll definitely be staying here again. Team Kasa, Owner at Kasa El Paseo Miami Beach, responded to this review Hi ShellyrHSQ,Thank you for your wonderful feedback about Kasa El Paseo Miami Beach! We're delighted to hear that you loved the location and found your room to have so much character. It’s great to know that you enjoyed the convenience of being near both the convention center and the beach, along with the fantastic dining options around. We appreciate your recommendation and are glad that the ear plugs and white noise machine helped manage any noise during your stay. We look forward to welcoming you back soon!Best regards,Team Kasa

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