Pestana Palace Lisboa

164+ photos

Pestana Palace Lisboa

Name: Pestana Palace Lisboa
Address: Rua Jau 54, Lisbon, portugal
Telephone: 0204 505 9777
Rating: 4.5

lisbon, portugal

About Pestana Palace Lisboa

location

This luxury hotel is around 5 km from the town centre. Within 1 km of the hotel, guests will find a link to the public transport network.

facility

17 suites and 173 double rooms are located on 3 storeys and can be reached by lift. The reception desk is open round the clock. A cloakroom, baggage storage service, safe and currency exchange service are available. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include medical assistance, room service, a laundry service, a hairdresser and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Most of rooms include a balcony or terrace as a standard feature. The rooms have a double bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Guests can take advantage of the nightly turndown service. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. The hotel has 190 non-smoking rooms.

sport

Going for a swim at the pool complex, which includes indoor and outdoor areas, is a great way to relax. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. Guests can relax and enjoy the sun loungers and parasols provided. For those who wish to stay active while on holiday, the hotel offers cycling/mountain biking. Guests can enjoy indoor activities, including callisthenics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon and hydrotherapy treatments. A dance club offers fun and entertainment.

meals

Various dining options are available, including a restaurant, a breakfast room and a bar. Catering options include bed and breakfast, half board and full board. A generous breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between a buffet, à la carte and a set menu. Special meals, including diet meals, are also available. The hotel also offers special catering options. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Amenities at Pestana Palace Lisboa

Facilities (18)

Air conditioningLobbyCurrency ExchangeShopsNightclubConference RoomRoom ServiceLaundry ServicePlaygroundPetsElevator/ LiftIroning servicesLaundryNewspaperParkingSmoking roomsWifiEV Charging Station

Beauty and Spa (3)

MassageSpaSteam and Sauna

Building Information (1)

Garden (m²)

Business Center and Conferences (1)

Business Center

Common Area (2)

Prayer RoomReception

Family and Kids (1)

Childcare service

General Services (6)

ConciergeDoctor on callLuggage storageMultilingual StaffWake-up Call / ServiceWheelchair

Hygiene (5)

Contactless check-in/-outProtective equipment for employeesProtective equipment for guestsGym/ Fitness centreFirst-aid services

Meals (6)

Breakfast BuffetBreakfast ServedContinental BreakfastBarCafeRestaurant

Object Information (1)

Fax

Outdoor Activities and Sports (1)

Outdoor sports

Room Facilities (9)

ShowerBathtubHairdryerMinibarTVBathrobesRoom serviceSlippersToiletries

Security (2)

Fire extinguishersSecurity Guard

Shopping (1)

Souvenir shop

Sport/Entertainment (6)

Indoor PoolOutdoor Pool(s)Swimming PoolSaunaGymEvents

Transfers (1)

Airport Transfers

Location

Lisboa, Lisbon, Portugal

Rua Jau 54

What's nearby

Public Transport10m
Train Station1km
Bars / Pubs1km
Forest1km
Restaurants1km
Nightclub1km
Park1km
City Centre3km
Tourist Centre3km

Check-in from 3:00 PM · Check-out by 12:00 PM

Lisboa, Lisbon, Portugal

Rua Jau 54

What's nearby

Public Transport10m
Train Station1km
Bars / Pubs1km
Forest1km
Restaurants1km
Nightclub1km
Park1km
City Centre3km
Tourist Centre3km

Check-in from 3:00 PM · Check-out by 12:00 PM

User Rating & Reviews

4.5

Excellent

3033 reviews

Value
Rooms
Cleanliness
Service

Excellent2163
Very Good543
Average189
Poor80
Terrible58

Recent Reviews: 3033

User: IOULIA P
Trip type: Friends getaway
the poorest communication ever!
I would like to express my strongest dissatisfaction with the unacceptable level of communication with the hotel.My emails and WhatsApp messages are either not answered at all or are answered with considerable delay. Different members of staff provide contradictory and inconsistent information, making it extremely difficult to understand what is actually valid. When I call by phone, I am repeatedl… I would like to express my strongest dissatisfaction with the unacceptable level of communication with the hotel.My emails and WhatsApp messages are either not answered at all or are answered with considerable delay. Different members of staff provide contradi…
User: T207ANkennethp
Trip type: Couples
Charged Twice will not refund.
Be careful check your account you paid compared to charges on your credit card statement. We paid twice. Settled our bill in full on departure. Several days later we noticed two additional charges after we had departed. Impossible to phone twice waited 21 and 15 mins no response. Emailed with complaint admitted we had paid twice . Advised we should have our money returned in 7/ 10 days. If we had… Be careful check your account you paid compared to charges on your credit card statement. We paid twice. Settled our bill in full on departure. Several days later we noticed two additional charges after we had departed. Impossible to phone twice waited 21 and…
User: clintonmoodley
Trip type: Business
Excellent
What a wonderful, beautiful, and professional hotel. The hotel is beautiful well taken care of and the grounds manicured and pristine. The breakfast team under Elviras leadership ensure your breakfast is the perfect start to your day, with a smile, friendly service, and diverse selection for all palates. I would highly recommend this hotel to anyone looking for a high quality experience yet relaxe… What a wonderful, beautiful, and professional hotel. The hotel is beautiful well taken care of and the grounds manicured and pristine. The breakfast team under Elviras leadership ensure your breakfast is the perfect start to your day, with a smile, friendly se…
User: JTRos
Trip type: Family
A unique and beautiful stay
Yes, expensive for sure (at least for us). But what a luxurious splurge! The hotel is stunning when driving up to it. The hotel grounds are so big you can spend a lot of time walking around the gardens, pool areas, outbuildings, the huge palace, it's lovely. The room was great, we loved the terrace. We loved exploring the palace rooms. The pool was beautiful with a grotto area. We didn't use the i… Yes, expensive for sure (at least for us). But what a luxurious splurge! The hotel is stunning when driving up to it. The hotel grounds are so big you can spend a lot of time walking around the gardens, pool areas, outbuildings, the huge palace, it's lovely. T…
User: I5902YItracyw
Trip type: Couples
An Oasis in Lisbon
From the moment we arrived we were made to feel welcome and special. Check in was delightful and we were welcomed by a delicious and most welcome glass of fizz. David (an excellent ambassador for the hotel), then took us to our room (a deluxe garden view-upgrade was a lovely surprise) and once settled we enjoyed a relaxing drink and supper in the bar. A great start! We stayed four nights making ex… From the moment we arrived we were made to feel welcome and special. Check in was delightful and we were welcomed by a delicious and most welcome glass of fizz. David (an excellent ambassador for the hotel), then took us to our room (a deluxe garden view-upgra…

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