Residencial Bocage

Recent Reviews: 113

• User:wessel_1560

  Trip type: Couples

  Good value for money.

  26 Oct 2021

  The Bocage is a it little hostel situated in the old city of Setubal. It is perfectly located in a tiny side street from the main shopping street. We have been received in a very friendly way. The hotel is tastefully decorated and the room are clean. Not very spacious but ok. The only major problem was the mattress. Impossible the sleep on without back pain. The breakfast was standard but sufficient. All in all not a bad place to go especially for that price.

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• User:Kaisu R

  Trip type: Solo travel

  Value for money

  02 Jan 2020

  Stayed three nights in Guest House Bocage in Setúbal, Portugal and found this guest house / hotel value for the money. The location is central within in nice walking area with shops and cafes, walking distance to the sea shore park. Breakfast was good, no specialities though. Room was clean and no carpets. The personnel in Hotel Bocage was very friendly and warm, I felt welcome every time entering.Would definitely stay again.

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• User:giannilib

  Trip type:

  cheap and just enough!

  04 Mar 2018

  if you want to stay in Setubal at a low price in a clean and cosy hotel you should consider Hotel Boccage. The rooms are small but very neath and clean. Since there is no traffic in the area (old city center) it's rather quiet and you can sleep with open window. The breakfast is not very extended but everything you need is there. For this price you can not be better off! Low pricing, nice hotel, nearby shops and beach as well.

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• User:LEONER14

  Trip type: Couples

  Good location but...

  31 Jul 2017

  Room clean, bathroom not so clean, quite, bed okay.Reception good and friendly.Breakfast: products were okay/standard, but we had to wait 15-20min to get into the breakfastroom because it was full and there was no space to sit!! Very unprofessional!!

• User:AlexAntonino

  Trip type: Couples

  Raw sewage in room - Utterly awful experience.

  14 Feb 2017

  Unfortunately this has to be the worst hotel stay ever. Even despite only paying €25. RACIST STAFF , POOR CUSTOMER SERVICE AND CONTRADICTIONS THROUGHOUT. The price was secured through Expedia, however the hotel refused to honour the price, insisting we paid the local rate of €47. However, they went back in there word. At check in the staff were particularly rude and rushed to deal with us, despite the hotel been very quiet. The room itself is quite modern , however was located next to a noisy laundry and the air conditioning towers - therefore very noisy. An amount of mould and condensation was around the windows, despite them having double glazing. Parking is on street, and at a cost of €1 Per Hour, despite the site showing limited parking available as oppose to none. Breakfast is simple - toast, ham, cheese and some cereals. With Juices, Teas and coffees available. However , the stay was massively let down by the awful customer service and I mean awful. Staff were racist referring to us as stupid Brits after a genuine complaint. On the morning of leaving the sewage system gave in... meaning that the bathtub, the sink, toilet and a pipe from the floor started to fill up with excrement. Leaking onto the floor, and into the bedroom space. Having made staff aware of this, the owner quickly came to the rescue with a wet vac and hoovered it all up, however insisted that I helped him and would not let me leave. The problem began here! We had nowhere to shower. Staff offered us another shower , however our clothing had been soiled and the shower was from a room that had just been vacated. When it came to payment, they argued and shouted between them for about 20 minutes as we wanted some form of discount. None was given! The only thing given to us was a mouthful of insults and when it suited the staff ' we don't speak English sorry'. We were not after discount to be awkward or tight but because of the poor experience we had. The staff were more bothered about phoning the police if we did not oh right away. In the end we gave in and paid because our time in the parking meter was running out!Not even a sorry from the staff, the only advice they gave us was ' if you pay cheap what do you expect'.Honestly ... Never again at this place. Ever.

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