


60+ photos
Centrally located in Lisbon, this hotel is about 15 km from the beach.

Rua da Artilharia 1, 112
Check-in from 3:00 PM · Check-out by 12:00 PM

Rua da Artilharia 1, 112
Check-in from 3:00 PM · Check-out by 12:00 PM
Very Good
321 reviewsUser: Patricia S
Trip type: Couples
Sewage smell
This place was booked for us as the first stop of a coach tour with Globus Tours. I am writing this review after the first night of three that we are booked at this hotel. The room had feather bedding and feather pillows. I am allergic to feathers and the polite and friendly staff was able to provide a blanket and some pillows without feathers, and it was much appreciated. The room has the smell o… This place was booked for us as the first stop of a coach tour with Globus Tours. I am writing this review after the first night of three that we are booked at this hotel. The room had feather bedding and feather pillows. I am allergic to feathers and the poli…
User: Amanda L
Trip type: Couples
Unacceptable room conditions and poor handling of serious issues
We stayed at Smy Lisboa from April 3rd to April 5th, and unfortunately the experience fell well below acceptable standards.Upon arrival, we were assigned a room that was excessively hot, reaching temperatures of 27°C and above. The room we booked clearly stated that it included air conditioning, however there was no effective cooling or ventilation. The temperature inside felt comparable to a saun… We stayed at Smy Lisboa from April 3rd to April 5th, and unfortunately the experience fell well below acceptable standards.Upon arrival, we were assigned a room that was excessively hot, reaching temperatures of 27°C and above. The room we booked clearly state…
User: Topsy1871
Trip type: Couples
A fantastic set of staff happy helpful and very well organised and always willing to help
A fantastic set of staff very helpful Front Office Manager Smy Lisboa, Other at Smy Lisboa, responded to this review Dear Guest,We always appreciate hearing that our guests went home with great holiday memories, and we are grateful for the time and effort you took to share your personal experience at our Smy Lisboa hotel with us and Tripadvisor readers.Hope to welcome you back very soon.Best… A fantastic set of staff very helpful Front Office Manager Smy Lisboa, Other at Smy Lisboa, responded to this review Dear Guest,We always appreciate hearing that our guests went home with great holiday memories, and we are grateful for the time and effort…
User: padrom66
Trip type: Couples
Pleasant experience
My husband and I stayed at Smy Lisboa hotel in Lisbon from the 2nd to the 7th of March for six nights, and overall we had a very pleasant experience.On the day we arrived, we got to the hotel a few hours earlier than the official check-in time. We only intended to leave our luggage and return later. However, the very kind lady at reception, Leonilda, went out of her way to help us by checking us i… My husband and I stayed at Smy Lisboa hotel in Lisbon from the 2nd to the 7th of March for six nights, and overall we had a very pleasant experience.On the day we arrived, we got to the hotel a few hours earlier than the official check-in time. We only intende…
User: Sally Jane K
Trip type: Family
Good food, nice staff.
The room was comfortable, though very few amenities. The hot water in the shower suddenly turned to boiling every 30 seconds. On the up side, the TV allowed for casting from my phone, and the hotel restaurant was great. The staff was very helpful and friendly. Front Office Manager Smy Lisboa, Other at Smy Lisboa, responded to this review Dear Sally,Thank you very much for leaving these wonder… The room was comfortable, though very few amenities. The hot water in the shower suddenly turned to boiling every 30 seconds. On the up side, the TV allowed for casting from my phone, and the hotel restaurant was great. The staff was very helpful and friendly.…
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