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Recent Reviews: 762

• User:Ben C

  Trip type: Business

  Disappointing Stay Despite “Renovated

  14 Apr 2026

  This hotel is labeled as “renovated,” but it feels only surface updates were done. My first room was across from very loud air circulation unit in the hall so disruptive I had to request a move.The second room on the first floor and was quieter but faced an interior hallway so the curtains had to stay closed the entire time. And, there was also no communication at the desk or in the room that housekeeping is only every three days, which explained the garbage left outside most of the room doors (day and night).For the price, there are far better options in downtown Grand Rapids, especially if traveling on business. I won't stay here again.

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• User:Draga M

  Trip type: Family

  Spacious Rooms, Great Location, and Angelie’s Amazing Service

  07 Oct 2025

  Absolutely love this hotel!This was our second or third time staying here, and it never disappoints. The property is always impeccably clean, and the staff are incredibly friendly and accommodating. We especially appreciate how centrally located it is—perfect for exploring the city.The rooms are spacious and comfortable, and on our first visit, we had the pleasure of meeting Angelie Armitage. We arrived very late due to traffic, and she greeted us with a much-needed glass of wine—such a thoughtful gesture! Angelie was extremely knowledgeable about nearby restaurants and attractions, and she even shared her contact info to help us with future bookings. She’s been amazing every time we’ve returned.On one occasion, Angelie kindly upgraded us to a stunning corner suite with a kitchen and sitting area. It was absolutely perfect. The rooftop bar offers breathtaking views of the city, and the complimentary breakfast is always fresh and delicious.We truly love staying at this hotel and can’t recommend it enough!

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• User:punchfaced

  Trip type: Couples

  Great location and staff!

  02 Sept 2025

  Wonderful front desk staff. I can’t remember the gentleman’s name who checked us in but he was so nice and welcoming. Hotel was very spacious clean and charming. Location was great for walking around the city. Would absolutely stay here again!

• User:Michele W

  Trip type: Family

  Great stay

  22 Aug 2025

  We just got back from our 10 day road trip and used this hotel during our stay. This hotel was one of our favorites. The room was so dark while sleeping you didn’t wake up from the sunrise. There were 4 of us and my had so much room to spread out. We walked everywhere and then saw that Grand Rapids has a free shuttle so we could use that vs taking our car out. The parking was convenient and don’t mind paying to park in a garage. We left my kids iPad there by accident and they shipped it to us. Thanks

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• User:Steve T

  Trip type: Friends getaway

  Taking my NCLEX exam next door.

  17 Feb 2025

  The rooms were large, clean, and comfortable. The complimentary wine and beer were a nice touch. The breakfast was hot, fresh, and unlimited. Staff was friendly, and helpful. I can't wait to stay here again when I am not under so much stress. Will definitely stay here again when in town. Aaron Mendalski, Owner at Homewood Suites By Hilton Grand Rapids Downtown, responded to this review Thank you so much for choosing the Homewood Suites! We are glad to hear you enjoyed your stay and we hope that we can host your next visit to Grand Rapids, safe travels!

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