Tandem Palacio Alfama

Recent Reviews: 58

• User: ianhD2859OV

  Trip type: Couples

  Lovely little place

  Lovely apartment with everything you need at hand. Very clean and quiet. A little jewel just outside of the busy town area. It’s only a 5 min walk to the main start of the old town. Just be aware that reception isn’t open 24/7! However, checking in after 18:30 there is a phone number to check in. Louis on reception was excellent, nothing was too much bother for him. A real credit to the hotel.Lovely apartment with everything you need at hand. Very clean and quiet. A little jewel just outside of the busy town area. It’s only a 5 min walk to the main start of the old town. Just be aware that reception isn’t open 24/7! However, checking in after 18:30… Read more

• User: neuroshrink

  Trip type: Couples

  Comfortable apartment with everything you need provided.

  This is not a luxury hotel. It is Suites or small apartments for rent. It is an excellent location prior or post taking a cruise, as it's just up the hill from the cruise terminal in the heart of the tourist district. The staff is very friendly and helpful. It was immaculately clean. Everything's well maintained. (Cable TV: Americans will find that they can watch the TV fairly well in Portugal, be… Read moreThis is not a luxury hotel. It is Suites or small apartments for rent. It is an excellent location prior or post taking a cruise, as it's just up the hill from the cruise terminal in the heart of the tourist district. The staff is very friendly and helpful. It… Read more

• User: David M

  Trip type: Family

  Thought it would be bad, was actually very nice.

  We were worried about our stay. There has been lots of reviews complaining about robberies, but, We didn't come across anything negative. Although we kept shutters closed, nothing happened. Additionally, We thought that the hotel could have provided a 24/7 security guard/night receptionist etc. Pool could have been improved. Our apartment was beautiful, with views out onto the sea & over Alfam… Read moreWe were worried about our stay. There has been lots of reviews complaining about robberies, but, We didn't come across anything negative. Although we kept shutters closed, nothing happened. Additionally, We thought that the hotel could have provided a 24/7 sec… Read more

• User: AlinaD359

  Trip type: Family

  🚨 WARNING: THIEVES IN THIS HOTEL 🚨

  🚨 WARNING: THIEVES IN THIS HOTEL 🚨Do NOT book a room here. Multiple tourists were robbed inside this hotel. Police don’t help, and the hotel refuses to take responsibility or investigate.This is not an isolated case — it happened to many guests.❌ Don’t do it. If you value your safety and belongings, stay away!🚨 WARNING: THIEVES IN THIS HOTEL 🚨Do NOT book a room here. Multiple tourists were robbed inside this hotel. Police don’t help, and the hotel refuses to take responsibility or investigate.This is not an isolated case — it happened to many guests.❌ Don’t do it… Read more

• User: Kenan H

  Trip type: Family

  Try to avoid

  This was one of the worst stays I’ve ever had. The floors were filthy, the bed sheets were untidy and even ripped — completely unacceptable for any hotel.The biggest disaster was the second bed. We booked for 3 adults and a child, and the extra bed (outside the bedroom) was broken, disgusting, full of marks and dirt. It was unusable. For a family booking, this is a total scam.I complained, and all… Read moreThis was one of the worst stays I’ve ever had. The floors were filthy, the bed sheets were untidy and even ripped — completely unacceptable for any hotel.The biggest disaster was the second bed. We booked for 3 adults and a child, and the extra bed (outside th… Read more