The Editory Riverside Hotel

Recent Reviews: 158

• User:jacquelinetraveler

  Trip type: Solo travel

  10 out of 10, highly recommend!

  31 May 2026

  As a solo traveler, I cannot say enough about the property - safe, beautiful, well maintained, quiet, clean. The members of the staff, were an absolute pleasure, helpful with providing suggestions, directions and even one night I had gone shopping , they offered to take my bags to my room so I can continue the night out.The arrival was very nice, the staff showed me to the restaurant for a complimentary drink while I waited for my room to be ready.The location is great too especially if taking the train, since it's less than a 1 minute walk from the station to the hotel Editory Riverside, Serviços ao cliente/atendimento at The Editory Riverside Santa Apolonia Hotel, responded to this review Dear Mrs. Jacqueline,Thank you very much for choosing The Editory Riverside Hotel and for taking the time to share your rating.We truly appreciate your feedback and are delighted to learn that you had such a positive experience during your stay. It is wonderful to know that you felt safe and comfortable as a solo traveler and that you appreciated our property's cleanliness, tranquility, and maintenance standards.We are especially pleased that our team contributed to making your stay memorable, from welcoming you with a complimentary drink while your room was being prepared to assisting you throughout your visit. Your kind words regarding their helpfulness and attentiveness will be gladly shared with the entire staff.We are also happy that our convenient location, just steps away from the train station, added to the comfort and ease of your trip.We look forward to welcoming you back on a future visit.Best regards,Fábio Silva | Assistant Front Office Manager

  Read more

• User:fullyjim

  Trip type: Couples

  Great hotel, great staff, convenient location.

  22 May 2026

  My wife and I just spent 6 days in a "junior suite" at the Editory Riverside. The hotel surpassed our expectations. While its in a historic building it feels very modern. Breakfasts were expansive and the staff were most helpful. A truly great way to start the day. Our room was spacious, quiet, well appointed; a pleasant place to rest and regroup between our city explorations. The Metro (subway) Blue Line has a station under the hotel and is only a few stops from the main downtown sights and the main train station. This turned out to be much quicker than cabs or tuck-tucks which get bottle-necked in Lisbon traffic. It's cheap and easy to use. If you want to see Lisbon but not be stuck in the densely packed tourist area this hotel is a great option. Editory Riverside, Serviços ao cliente/atendimento at The Editory Riverside Santa Apolonia Hotel, responded to this review Dear Guest,Thank you very much for choosing The Editory Riverside Hotel and for sharing such a wonderful review regarding your recent stay.We are truly delighted to know that both you and your wife had such an enjoyable experience with us and that the hotel surpassed your expectations. It is especially rewarding to learn that you appreciated the comfort and tranquillity of your Junior Suite, our breakfast selection, and the helpfulness of our team throughout your stay.We are also pleased that our location and direct access to the Metro contributed positively to your experience exploring Lisbon in a convenient and comfortable way.It was a great pleasure to welcome you, and we sincerely hope to have the opportunity to receive you again on a future visit to Lisbon.Best regards,Fábio Silva | Assistant Front Office Manager

  Read more

• User:Tony W

  Trip type: Business

  Highly Recommended for International Team Events

  19 May 2026

  Our recent global team meeting in Lisbon was an outstanding experience from beginning to end. Lara (Cluster Groups & Events Sales Executive) managed the entire process flawlessly and was absolutely fantastic throughout. She was incredibly attentive, proactive, organised, and detail-focused at every stage, always ensuring everything ran smoothly and that everyone was well looked after.The venue itself exceeded expectations. It was exceptionally well maintained, modern, professional, and very well organised, creating the perfect setting for both collaboration and networking. The meeting room facilities were excellent, with a huge presentation screen and modern technology that worked perfectly throughout the event without any issues at all.We had around 20 people attending from our company, along with external vendors joining us during the meetings and dining sessions, and the venue accommodated the larger group with ease. Everything felt seamless and very well coordinated. The accommodation rooms were also very pleasant, extremely clean, comfortable, and very well kept.The breakfast selection each morning was plentiful with a really good variety, and the bar and social area was genuinely stunning. It created a fantastic atmosphere for informal discussions and team networking after the meeting sessions.What stood out most was the level of hospitality and service we received throughout our stay. Our entire group was treated extremely well from start to finish, and honestly there was not a single issue during the whole event. The staff were welcoming, friendly, professional, and always willing to help.A huge thank you again to Lara and the wider team for delivering such a polished and enjoyable experience. I would highly recommend this venue for corporate meetings, leadership events, and international team gatherings. Editory Riverside, Serviços ao cliente/atendimento at The Editory Riverside Santa Apolonia Hotel, responded to this review Dear Guest,Thank you very much for sharing such a detailed and positive review of your recent stay at The Editory Riverside.We are truly delighted to know that your global team meeting was a success and that both our facilities and services met your expectations. A special thank you for highlighting Lara’s work , your kind words will certainly be shared with her and the entire team.It was a pleasure to host your group, and we look forward to welcoming you again for future events.Kind regards,Sónia Fragoso | General Manager

  Read more

• User:paulettej2

  Trip type: Friends getaway

  Don't Waste Your Money

  18 May 2026

  This is a minimalist hotel. Don't expect ANYTHING! No drawers to put anything in. And a very dirty and untidy hotel. We know for a fact that the cleaners didn't do anything but "tidy" our room. Hallways are dirty and everything needs vacuuming. I think you can do wayyyyy better for your $$$$$. Plus the location leaves much to be desired. Editory Riverside, Serviços ao cliente/atendimento at The Editory Riverside Santa Apolonia Hotel, responded to this review Dear Guest,Thank you very much for choosing The Editory Riverside Hotel and for taking the time to share your feedback.We are sorry to learn that your stay did not fully meet your expectations, particularly regarding cleanliness, room features, and the overall hotel experience. Please rest assured that your comments have been shared with the relevant teams for careful review and improvement.We also regret that some aspects of the hotel and its location were not aligned with your personal preferences and expectations.We truly appreciate your feedback, as it helps us continue improving the experience we provide to our guests.Best regards,Fábio Silva | Assistant Front Office Manager

  Read more

• User:Safari823456

  Trip type: Couples

  Room dark and very cramped

  05 May 2026

  Rooms dark and cramped. Not a welcoming reception - a hole in the wall entrance area. Not a premium hotel by any measure. Editory Riverside, Serviços ao cliente/atendimento at The Editory Riverside Santa Apolonia Hotel, responded to this review Dear Guest, Thank you very much for choosing The Editory Riverside Hotel and for taking the time to share your feedback.We are sorry to hear that your experience did not meet your expectations, particularly regarding the room ambience and the reception area. Please accept our sincere apologies if the overall impression was not as welcoming as it should have been.Your comments are very important to us and will be carefully shared with the relevant teams for review, as part of our ongoing efforts to improve both our facilities and the guest experience we aim to provide.We truly appreciate your visit and hope that you might consider giving us another opportunity to offer you a more positive stay in the future.Best regards,Fábio Silva | Assistant Front Office Manager

  Read more