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Tivoli Oriente Lisboa Hotel

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Tivoli Oriente Lisboa Hotel

locationLisboa, Lisbon

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About Tivoli Oriente Lisboa HotelAbout Tivoli Oriente Lisboa Hotel

Location

This attractive hotel is located in the tourist centre of Lisbon, less than 4 km from the city centre. The nearest beach is 5 km away and shopping and entertainment venues are to found within 200 m of the hotel. Links to the public transport network lie directly in front of the hotel.

Facility

The hotel welcomes guests in a 16-storey building with a lift and 279 non-smoking rooms. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. Children can enjoy the playground. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Bicycles can be kept in the bicycle storage area. Complimentary newspapers are available. A business centre with fax machine and projector is available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a double bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. Guests can take advantage of the nightly turndown service. A shower, a bathtub and a bidet are included the bathrooms. A hairdryer and a telephone are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. Family rooms are available for parents with children.

Sport

Comfortable sun loungers are available on the terrace. The hot tub in the pool area promises pure relaxation. For guests who wish to keep active, tennis and golf are available. Sport and leisure facilities at the hotel include a gym, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a hammam and massage treatments. Entertainment options and leisure facilities include an entertainment programme and a casino.

Meals

Various dining options are available, including a non-smoking restaurant, a café and a bar. Half board is offered as a catering option. At breakfast, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner. Gluten-free meals and vegetarian dishes can be prepared on request.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at Tivoli Oriente Lisboa Hotel Amenities at Tivoli Oriente Lisboa Hotel

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Casino

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Games room

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      Garage

    • -

      Hairdresser

    • -

      Hotel Safe

    • -

      Laundry Facilities

    • -

      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

    • -

      Nightclub

    • -

      Pets

    • -

      Playground

    • -

      Restaurant(s)

    • -

      Restaurant(s) with non-smoking area

    • -

      Room Service

    • -

      TV Room

    • -

      Wifi

  • Hygiene

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      Contactless payment

    • -

      Hand sanitiser

    • -

      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective hygiene screens

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

    • -

      à la carte Dinner

    • -

      à la carte Lunch

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      Breakfast Buffet

    • -

      Half Board

  • Sport/Entertainment

    • -

      Aerobics

    • -

      Golf

    • -

      Gym

    • -

      Jacuzzi

    • -

      Massage

    • -

      Sauna

    • -

      Sun loungers

    • -

      Sun terrace

    • -

      Tennis

LocationLocation

Map preview

Around this property:

Public Transport

100 m

Shopping opportunities

100 m

Bars / Pubs

100 m

Restaurants

100 m

Nightclub

200 m

Golf Course

300 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1878

Very Good

2110

Average

781

Poor

220

Terrible

103

Recent Reviews: 5092

  • User:Debbie H

    Trip type: Solo travel

    Extraordinary

    rating02 Jun 2026

    Nice location. Hotel and staff were Awesome. Ana Sophia(manager) was very accommodating.to my needs. Truly went out.love her Hotel Tivoli Oriente, Proprietário at Tivoli Oriente Hotel, responded to this review Dear DebbiehL5811MR,Thank you for sharing your feedback and for highlighting our convenient setting. We are delighted that you enjoyed our hotel’s location in Parque das Nações, near Meo Arena and just a short drive from Lisbon Airport. We truly appreciate your compliments about our team and the attentive service you received. Delivering exceptional hospitality is our passion, and it is wonderful to know it made a positive difference during your stay. Our team is dedicated to professional, thoughtful care, and your recognition means a great deal to us.We look forward to welcoming you back on your next visit to Lisbon and to providing another seamless experience.Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

  • User:Jay K

    Trip type: Family

    Overall Disappointing, not worth it

    rating27 May 2026

    Disappointed. No hot water, added "recommended" tip to my bill, not very customer friendly. The breakfast buffet was ok, they made eggs to order, and had drip coffee. Hotel Tivoli Oriente, Proprietário at Tivoli Oriente Hotel, responded to this review Dear JaykE4640SQ,Thank you for sharing your feedback with us.We are truly sorry to learn about your disappointing experience. Please accept our sincere apologies for the inconvenience. This does not reflect the standards we strive to uphold. Your comments have been shared with our Maintenance team for immediate review.We also regret any confusion, transparency and guest comfort are very important to us. This will be addressed with the team to ensure clearer communication moving forward.Your feedback is extremely valuable to us, as it highlights key areas for improvement. We sincerely hope to have the opportunity to welcome you again and provide a much more positive and seamless stay.Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

  • User:chevy1234556677

    Trip type:

    Standard Hotel

    rating26 May 2026

    It was just okay. Stayed also at Eurostars a couple steps away and much more pleasant. From customer service to breakfast buffet. Hotel Tivoli Oriente, Proprietário at Tivoli Oriente Hotel, responded to this review Dear Chevy1234556677,Thank you for taking the time to share your feedback with us.We are sorry to learn that your experience did not fully meet your expectations.At Tivoli Oriente, we strive to provide a consistently high level of service and a memorable experience for all our guests. Please rest assured that your feedback has been shared with the relevant teams for careful review and improvement.We truly value your opinion and hope to have the opportunity to welcome you again in the future and provide you with a much more positive experience.Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

  • User:Explorer812808

    Trip type:

    Great Hotel

    rating19 May 2026

    Though we only stayed at Tivoli Oriente one evening, we were very pleased with the accommodations, the staff and location. Excellent choice! Hotel Tivoli Oriente, Proprietário at Tivoli Oriente Hotel, responded to this review Dear Explorer812808,Thank you very much for your kind review.We are delighted to hear that you enjoyed your stay with us, even if only for a short time. It is particularly rewarding to know that our accommodations, team, and convenient location met your expectations.Your positive feedback truly means a great deal to us, and we hope to have the pleasure of welcoming you back to Tivoli Oriente.Warm regards,Vitor MatiasGeneral Manager Tivoli Oriente Hotel

  • User:Sightseer277269

    Trip type: Family

    Convenience over cleanliness and comfort

    rating17 May 2026

    Location, location, location! Perfect spot for early airport and train. Triple room was great for our needs. Pretty view. Hotel is nice enough but housekeeping needs some work. There were dirty coffee dishes in our room, empty body wash in shower, half a roll of toilet paper, some black colored mold in shower, and the 10th floor hallway smelt like a sewer. At check in, receptionist asked us 4 times to add breakfast. How many times should I have to say ‘no thank you’? Hotel Tivoli Oriente, Proprietário at Tivoli Oriente Hotel, responded to this review Dear Sightseer277269,Thank you very much for taking the time to share your feedback with us.We are truly pleased to read that you appreciated our convenient location and that the room suited your needs, along with the view. However, we are sincerely sorry to learn that your overall experience did not meet expectations, particularly regarding cleanliness and comfort.Please accept our apologies for the housekeeping shortcomings you encountered. The issues you described are certainly not reflective of our standards. Your comments have been shared with our Housekeeping team for immediate review and corrective action.Regarding your check-in experience, we apologise if the repeated offer of breakfast felt excessive. Our team aims to ensure guests are fully informed about available services. Your feedback will be addressed with our Front Office team to improve this approach.We truly value your comments, as they help us refine our service and enhance future guest experiences. We hope to have the opportunity to welcome you again and provide you with a much more seamless and comfortable stay.Warm regards,Vitor MatiasGeneral Manager Tivoli Oriente Hotel

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