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Torel Palace

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Torel Palace

locationLisboa, Lisbon

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About Torel PalaceAbout Torel Palace

Location

This B & B is located in the centre of Lisbon.

Facility

The hotel has a lift and features 11 rooms. The friendly staff at the reception desk are happy to answer any questions. A baggage storage service and a safe are available. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. Souvenirs can be purchased at the gift shop. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a library. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, 24-hour room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Bicycles can be kept in the bicycle storage area. A fax machine is available for guests' business needs.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony or terrace is among the standard amenities in the rooms. The rooms have a king-size bed and a sofa bed. Separate bedrooms are available. Extra beds can be requested. A safe, a minibar and a desk are also available. For self-catering guests, there is a well-equipped kitchenette with a refrigerator, mini fridge, microwave, tea/coffee station and dishwasher. A telephone, a television with satellite/cable channels and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Guests will also find slippers in their rooms. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower. For extra comfort in the bathrooms, guests are offered cosmetic products. The hotel has family rooms and non-smoking rooms.

Sport

Guests can enjoy a selection of sport and entertainment options. The outdoor pool complex provides invigorating refreshment. A terrace with sun loungers and parasols is available. Refreshing drinks are served at the poolside snack bar. There are many ways to relax or stay active at the hotel, including a spa and massage treatments. A casino offers fun and entertainment.

Meals

Dining facilities include a restaurant, a café and a bar. A continental breakfast buffet guarantees a great start to the day. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. In addition, special catering options and snacks are available.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at Torel Palace Amenities at Torel Palace

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Café

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      Car Park

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      Casino

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      Conference Room

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      Room Service

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      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Massage

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

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      Parasols

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      Sun loungers

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      Sun terrace

LocationLocation

Map preview

Around this property:

Centre

3 km

Beach

20 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

968

Very Good

137

Average

29

Poor

19

Terrible

13

Recent Reviews: 1166

  • User:Monika D

    Trip type: Family

    Such a beautiful place!

    rating31 May 2026

    Such a beautiful place! Torel Palace Lisbon made our stay in Lisbon very special - beautiful room and common areas especially the terraces, and amazing Team who made us very comfortable. João Carreira, Outro at Torel Palace Lisbon, responded to this review Dear Monika D,Thank you so much for your wonderful review. We are delighted to know that Torel Palace Lisbon made your stay truly special. It is a pleasure to hear that you enjoyed your room, our beautiful terraces, and that our Team made you feel comfortable throughout your visit.Your kind words mean a great deal to us. We hope to have the joy of welcoming you back for another memorable stay in Lisbon.Warm regards,Ana Machado Assistant Hotel Manager

  • User:Wendy C

    Trip type: Family

    Awesome

    rating24 May 2026

    The Torell Palace is amazing the whole experience is incredible. A great place for children, couples. Such a beautiful setting. Calm quiet. The staff are so welcoming and attentive. Always and pleasure to stay there in Summer and winter. João Carreira, General Manager at Torel Palace Lisbon, responded to this review Thank you so much for your wonderful words! We’re delighted to hear that every stay at Torel Palace has been such a special experience for you. It’s especially rewarding to know that you appreciate the peaceful atmosphere, beautiful surroundings, and the warm hospitality of our team. Whether in the summer sunshine or the cozy winter season, it’s always a pleasure to welcome you back. We look forward to creating many more memorable moments for you and your loved ones!Kind Regards, João CarreiraHotel Manager

  • User:Sightseer649268

    Trip type: Family

    Phenomenal

    rating23 May 2026

    Quite possibly one of the most exquisite hotels in the world. Service is fantastic, space is just gorgeous, and food is incredible. Will definitely go again to Portugal to stay at this property! João Carreira, General Manager at Torel Palace Lisbon, responded to this review Thank you for such an incredible review! We’re truly honored by your kind words. It means so much to hear that you enjoyed the service, the beauty of the property, and the culinary experience. We can’t wait to welcome you back to Portugal for another unforgettable stay!Kind Regards, João CarreiraHotel Manager

  • User:kathrynfB2695KJ

    Trip type: Friends getaway

    Charming

    rating12 May 2026

    This hotel is so special. The rooms are beautiful and unique. The staff were wonderful and accommodating. The location was very walkable to everywhere we wanted to go and, if not, we just ordered a Bolt. We had breakfast at the restaurant onsite both days and it was delicious - everything we could've wanted, including a lovely view. We would absolutely stay here again. João Carreira, General Manager at Torel Palace Lisbon, responded to this review Dear Ms. Kathryn, Thank you so much for your lovely review. We are delighted to hear that you enjoyed your stay with us and appreciated the unique character of our rooms, the warm hospitality of our team, and our central location.It’s also wonderful to know that you enjoyed breakfast at our restaurant — there’s nothing better than starting the day with a delicious meal and a beautiful view.Your kind words truly mean a lot to us, and we are so happy that your experience was such a special one. We would be absolutely delighted to welcome you back again on your next visit.Warm regards,João Carreira Hotel Manager

  • User:Robert F

    Trip type: Couples

    Charm, Comfort and Quiet, But Close to Everything.

    rating11 May 2026

    This is a unique and charming place to stay. Luxury and comfort without being flashy. It's within walking distance of everthing you'd want to see in Lisbon, but also away from the heavily populated tourist areas. The staff is so helpful we wanted to take them home with us. João Carreira, General Manager at Torel Palace Lisbon, responded to this review Dear Mr. Robert, Thank you so much for your wonderful review. We are truly delighted to hear that you enjoyed the charm, comfort, and peaceful atmosphere of our hotel, while still being able to experience the very best of Lisbon just moments away.Your description of our hotel as “luxury and comfort without being flashy” is such a meaningful compliment and perfectly reflects the experience we hope to create for every guest.Most of all, your kind words about our team made us smile — although we may not fit in your suitcase home, please know they will be thrilled to hear how much their hospitality meant to you!It was a pleasure having you stay with us, and we sincerely hope to welcome you back again very soon.Warm regards,João CarreiraHotel Manager

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