VIP Grand Lisboa Hotel & Spa

83+ photos

VIP Grand Lisboa Hotel & Spa

Name: VIP Grand Lisboa Hotel & Spa
Address: Avenida 5 de Outubro, 197, Lisbon, portugal
Telephone: 0204 505 9777
Rating: 3.2

lisbon, portugal

About VIP Grand Lisboa Hotel & Spa

location

This hotel is located between the historical centre and the main business area of Lisbon. Guests will find links to the public transport network and shops within 300 m of the hotel and there are many attractions close by, including a bull fighting arena (Campo Pequeno, 300 m), The Library & Museu Nacional de Arte Antiga (900 m) and the Oceanário de Lisboa (8 km), to mention but a few. Lisbon Airport is only 5 km away.

facility

The hotel has 31 suites and 264 double rooms, which are located on 14 storeys and are reachable by lift. The friendly staff at the reception desk are happy to answer any questions. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services and facilities include a babysitting service, a childcare service, a car hire service, medical assistance, room service (for a fee), an alarm call service, a laundry service and a hairdresser. Active guests can make use of the bicycle hire service (for a fee) to explore the surrounding area. A business centre with fax machine and projector is available.

rooms

Rooms feature a living room and a bathroom. Air conditioning ensures comfortable temperatures. Rooms have a double bed or a queen-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. The hotel has 295 non-smoking rooms.

sport

Guests can enjoy a refreshing swim in the outdoor pool area. Comfortable sun loungers are available on the sun terrace. A hot tub can soothe sore muscles (for a fee). Leisure options at the hotel include cycling/mountain biking, golf, a gym and a spa. For a fee, guests can also enjoy a sauna, a hammam and massage treatments.

meals

Various dining options are available, including a restaurant with air conditioning, a breakfast room and a bar. At breakfast, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner. Special meals, including diet meals, are also available. The hotel also offers special catering options. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Amenities at VIP Grand Lisboa Hotel & Spa

Facilities (16)

Air conditioningLobby24-hour receptionCurrency ExchangeConference RoomInternet accessRoom ServiceLaundry ServicePetsElevator/ LiftIroning servicesLaundryNewspaperParkingSmoking roomsWifi

Beauty and Spa (3)

MassageSalonSpa

Business Center and Conferences (1)

Business Center

Family and Kids (1)

Childcare service

General Services (6)

ConciergeDoctor on callLuggage storageMultilingual StaffWake-up Call / ServiceWheelchair

Hygiene (5)

Protective equipment for employeesPackaged mealsProtective equipment for guestsGym/ Fitness centreFirst-aid services

Meals (6)

Breakfast BuffetBreakfast ServedSpecial DietContinental BreakfastBarRestaurant

Object Information (1)

Fax

Payment (1)

ATM

Room Facilities (10)

ShowerBathtubHairdryerMinibarTVBathrobesClosetRoom serviceSlippersToiletries

Security (1)

Fire extinguishers

Sport/Entertainment (4)

Outdoor Pool(s)Swimming PoolGymEvents

Location

Lisboa, Lisbon, Portugal

Avenida 5 de Outubro, 197

What's nearby

Underground/Over ground Station200m
Shopping opportunities300m
Train Station300m
City Centre5km

Check-in from 2:00 PM · Check-out by 12:00 PM

Lisboa, Lisbon, Portugal

Avenida 5 de Outubro, 197

What's nearby

Underground/Over ground Station200m
Shopping opportunities300m
Train Station300m
City Centre5km

Check-in from 2:00 PM · Check-out by 12:00 PM

User Rating & Reviews

3.2

Average

1235 reviews

Value
Rooms
Cleanliness
Service

Excellent175
Very Good391
Average348
Poor175
Terrible146

Recent Reviews: 1235

User: Dianna430M
Trip type: Couples
Fabulous!
Clean, spacious rooms with comfortable beds, nice linens and towels. The staff here go above and beyond to deliver the best possible customer VIP Grand Lisboa, Diretor-Geral at VIP Grand Lisboa Hotel & Spa, responded to this review Dear Madam Dianna,We appreciate your preference for the Vip Grand Lisboa Hotel & SPA, as well as the time you took to share your opinion about your experie… Clean, spacious rooms with comfortable beds, nice linens and towels. The staff here go above and beyond to deliver the best possible customer VIP Grand Lisboa, Diretor-Geral at VIP Grand Lisboa Hotel & Spa, responded to this review Dear Madam Dianna,W…
User: A S
Trip type: Family
DO NOT STAY HERE
DO NOT STAY HERE!!!!!!!Absolutely shocking experience with Grand Lisboa Hotel & Spa — and honestly one of the most money-driven, inflexible booking experiences I’ve ever dealt with.Yes, I booked a non-cancellation room — but my stay is still more than 6 weeks away, and I paid close to £600 for just 3 nights. I reached out due to a genuine private family emergency, expecting at least some under… DO NOT STAY HERE!!!!!!!Absolutely shocking experience with Grand Lisboa Hotel & Spa — and honestly one of the most money-driven, inflexible booking experiences I’ve ever dealt with.Yes, I booked a non-cancellation room — but my stay is still more than 6 we…
User: AmosSkiLegend
Trip type: Couples
Adequate just never a 5 star hotel
Just never ever a 5 star Hotel, there must be some mistake.On good thing, we arrived early and they let us check in around 11am which was a great start.Sadly nothing but disappointment from then on.Had a few minor issue with the room, coffee maker is not the usual Nesspresso and the cápsul was stuck, tired draws and cabinets falling about and a shower impossible to adjust to temperature.Reported,… Just never ever a 5 star Hotel, there must be some mistake.On good thing, we arrived early and they let us check in around 11am which was a great start.Sadly nothing but disappointment from then on.Had a few minor issue with the room, coffee maker is not the u…
User: BonitaMu
Trip type: Family
Definitely not 5 star!
We stayed four nights, chose this hotel for its proximity to the arena. It’s is also close to the metro. This is not a five star hotel.Some staff were excellent - the receptionist from Brazil - while others seemed like they really didn’t want to be there. The entrance lobby is well kept and spacious, the corridors are very dark,our room was tired and strangely without bedside tables - there is a s… We stayed four nights, chose this hotel for its proximity to the arena. It’s is also close to the metro. This is not a five star hotel.Some staff were excellent - the receptionist from Brazil - while others seemed like they really didn’t want to be there. The…
User: draw4u_sydney
Trip type: Solo travel
Good value for money. Not in the action
Good value for money. It’s out of the action a bit but you would have to pay more. The only trouble with the VIP Grand is its name. It ain’t VIP and it ain’t Grand. It is a very busy “travellers” accommodation. AND it ain’t no Spa. They need to put their thinking caps on to come up with a better name that doesn’t give customers the wrong expectations. Although it is located 20mins from the main sq… Good value for money. It’s out of the action a bit but you would have to pay more. The only trouble with the VIP Grand is its name. It ain’t VIP and it ain’t Grand. It is a very busy “travellers” accommodation. AND it ain’t no Spa. They need to put their think…

What our customers say

Trustpilot

Deals newsletter

Deals and travel inspiration

Weekly in your inbox — handpicked package deals and price drops before they sell out.

Our Privacy Policy