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Aqua Natura Bay

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Aqua Natura Bay

locationPorto Moniz, Madeira

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About Aqua Natura BayAbout Aqua Natura Bay

Location

This hotel is located by a town and beach which share its name, on the northern side of the island. It is around 60 km from Madeira Airport and 46 km from Madeira's main city, Funchal.

Facility

The hotel has a suite, 3 single rooms and 43 double rooms, which are located on 3 storeys and are reachable by lift. The reception desk is open round the clock. A baggage storage service, safe, currency exchange service and cash machine are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the car park. Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service (for a fee), an alarm call service, a laundry service and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. A fax machine is available for guests' business needs.

Rooms

Rooms are equipped with air conditioning and central heating. Guests can relax and enjoy the sea views from the balcony or private terrace of some rooms. All rooms are carpeted and have a double bed, a queen-size bed or a sofa bed. Separate bedrooms are available. Extra beds can be requested. A safe, a minibar and a desk are also available. The kitchenette comes with a tea/coffee station. A direct dial telephone, a TV, a plug adapter and WiFi are provided as well. Guests will also find slippers in their rooms. The bathrooms have a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. Wheelchair-friendly rooms can be booked. The hotel has family rooms and 47 non-smoking rooms.

Sport

While the adults swim a few laps in the indoor pool, children can splash around in the kids' pools. Sun loungers and parasols are available on the sun terrace. The hot tub in the pool area promises pure relaxation. For guests who wish to keep active, cycling/mountain biking, golf and fishing are available. Water sports enthusiasts can enjoy canoeing, snorkelling and diving. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, darts and aerobics. There is a wellness area with a spa, a sauna, a steam bath, a hammam and a solarium. Subject to charge: massage treatments.

Meals

Dining facilities include a dining room, a breakfast room, a café and a bar. The non-smoking restaurant provides high chairs for children. Catering options include bed and breakfast and half board. A generous breakfast buffet, a lunch à la carte and a comprehensive dinner buffet offer plenty of delicious variety. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at Aqua Natura Bay Amenities at Aqua Natura Bay

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Games room

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      Garage

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      Hotel Safe

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Playground

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      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Restaurant(s) with non-smoking area

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      Room Service

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Lunch

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      Breakfast Buffet

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      Evening Buffet

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      Half Board

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Canoe

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      Children's Pool

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      Cycling/Mountain Biking

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      Darts

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      Diving

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      Golf

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      Gym

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      Horse Riding

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Parasols

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      Pedalo

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      Sailing

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Table Tennis

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      Tanning Studio/Solarium

LocationLocation

Map preview

Around this property:

City Centre

50 m

Beach

50 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

68

Very Good

139

Average

42

Poor

10

Terrible

5

Recent Reviews: 264

  • User:MyQuelquel

    Trip type: Solo travel

    Very disrespectful experience

    rating06 Jan 2026

    I went for an expensive room for my last holiday night on Madeira, looking for a balcony with sea view. Besides the fact that the balcony of my room wasn’t exactly overlooking the sea (which was 100m away behind parking lot and roundabout), the building was undergoing reconstruction, which wasn’t announced. Impossible to go on the balcony. Then the workers woke me up early morning to start their working day on my balcony. Curtains remained closed all through my stay. I did ask politely to change rooms, which wasn’t possible (maybe the hotel was full off season, maybe they didn’t want to change). The reception advised to write to the management, which I did. They agreed on a refund of 15%, … which they never paid. Well, that was the most unprofessional and disrespectful hotel experience I had.

  • User:judycA1484YB

    Trip type: Friends getaway

    Comfortable Hotel in Scenic Porto Moniz

    rating01 May 2025

    I stayed at this scenic hotel during April 21-23 while on a guided hiking trip around Madeira. This hotel is undergoing some exterior renovations, which didn’t impact my room. I really enjoyed staying here! It is within walking distance of two supermarkets, several restaurants, and the rock pools. Liliana is the friendly and personable front desk staffer who is quick to help the guests, whether it is providing a fluffy towel to use after exiting the nearby rock pools or connecting an outdoor hose so I could rinse off the bottom of my hiking boots. Ask her how she got her first name!My room was quiet (facing the interior parking lot), and it had a room thermostat I could adjust for my comfort, plentiful towels, a special little towel to be used on hiking boots, minifridge, and a room safe. The only thing I can quibble about is that the bed was hard. I had to fold a blanket lengthwise and put it under the bottom sheet to provide some cushioning. Liliana indicated that others have complained about the hard beds, and the hotel will be getting new beds that are even more firm. That is a shame. I would encourage management to purchase some pillow top mattress covers that could be used by some guests (such as those like me who have some arthritis in their hips).This hotel offers a breakfast buffet with a wide range of hot and cold food items. Delicious! Everything was well organized, and the tables were promptly cleared of dirty dishes and cleaned. The staff working the breakfast buffet were helpful and friendly. I would stay here again, but I’d bring a slim Thermorest sleep mat to use for additional cushioning on the bed.

  • User:Sara V

    Trip type: Couples

    Portugal

    rating17 Mar 2025

    This weekend I went to the hotel where the pool was supposed to be under maintenance/construction and they told me that I could enter after we were already in the water, after about 2 minutes a man came running to say: Oh, if it's burning your eyes or skin, go fast to the recession and complain. After a while I looked at my wrist and realized that it was very dark. THE WATER IN THE POOL WAS COMPLETELY GREEN. Inside the pool they must have poured some Abrasive product that damaged the shine of my pandoras and now the hotel does not want to be responsible.Hotel without any skills.On top of that, they are rude.I DON'T ADVISE TO GO HORRIBLE

  • User:spimsy

    Trip type: Solo travel

    Lovely Stay

    rating25 Jun 2024

    A lovely peaceful hotel in the centre of the resort. The staff on reception were always friendly and very helpful. Checkin was quick. The rooms are clean and fresh with a nice design. The rooms are very peaceful so you can sleep well. Breakfast was delicious and fresh, the fruit salad was fresh and tasty. I would stay here again and I would recommend it to others. Great place.

  • User:nicolagelshorn

    Trip type: Couples

    It was ok

    rating13 Jan 2024

    Our room at the Euro Moniz was just ok. We had two different mattress in our bed. Safe was broken and all lookes a bit old and over used. There is an indoor pool in the underground floor wich shares a big window with the hotel garage, it wasn’t very inviting. On the top there is a bar with self service, the view was really nice from up there. The breakfast is a bouffet with different option but nothing more than ok, the coffee was really not good. Finally it can be a good option in the area but I expected a bit more from a 3 stars hotel.

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