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Eira Do Serrado Hotel & Spa

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Eira Do Serrado Hotel & Spa

locationFunchal, Madeira

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About Eira Do Serrado Hotel & SpaAbout Eira Do Serrado Hotel & Spa

Location

This appealing hotel is located in the leisure district of Curral das Freiras just 25 minutes from Funchal, about 30 minutes from the airport and some 10 minutes from the village's centre. Links to the public transport network lie about 300 m away. Shopping facilities, restaurants, pubs and bars are within 3 km of the hotel.

Facility

25 double rooms are located on 3 storeys and can be reached by lift. Staffed 24 hours a day, the reception desk provides a smooth check-in/check-out service. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A fireplace creates a cosy atmosphere. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a newspaper stand, a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. A fax machine is available for guests' business needs.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. Rooms have a double bed, a queen-size bed or a king-size bed. Separate bedrooms are available. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Guests can also make use of the cleaning service on departure. Bathrooms are equipped with a shower, a bathtub, a whirlpool bath and a bidet. A hairdryer and bathrobes are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The heated indoor and outdoor pools, filled with salt water, make for soothing swimming and true relaxation. Comfortable sun loungers are available on the terrace. The hot tub in the pool area promises pure relaxation. The wide range of activities offered at the hotel ensures that there is something new to do every day, including cycling/mountain biking, tennis, golf and horse riding. Sport and leisure facilities at the hotel include a gym, billiards and callisthenics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon, massage treatments and a solarium. Leisure facilities include a kids' club, a dance club and a casino.

Meals

Various dining options are available, including a non-smoking restaurant, a café and a bar. Half board is offered as a catering option. A generous breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between à la carte and a set menu. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at Eira Do Serrado Hotel & Spa Amenities at Eira Do Serrado Hotel & Spa

  • Facilities

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      24-hour check-in

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

    • -

      Casino

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Games room

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      Garage

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      Hairdresser

    • -

      Hotel Safe

    • -

      Kids Club

    • -

      Laundry Facilities

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      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

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      Newspaper kiosk

    • -

      Nightclub

    • -

      Playground

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Mandatory mask-wearing

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      Protective equipment for employees

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Half Board

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      Set menu dinner

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      Set menu lunch

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Billiards/Snooker

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      Cycling/Mountain Biking

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      Golf

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      Gym

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      Heated Pool(s)

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      Horse Riding

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      Indoor Pool

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      Jacuzzi

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      Massage

    • -

      Number of Pools

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      Saltwater Pool

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Tanning Studio/Solarium

    • -

      Tennis

LocationLocation

Map preview

Around this property:

Public Transport

300 m

Bars / Pubs

3 km

Restaurants

3 km

Shopping opportunities

8 km

Golf Course

15 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

127

Very Good

95

Average

33

Poor

21

Terrible

9

Recent Reviews: 285

  • User:spontaneous_sun

    Trip type: Family

    Great views and decent hotel

    rating10 Apr 2026

    Hotel has Stunning panoramic views with quality traditional food, with good portions, especially the steak and skewers. It is close to trails and a viewpoint, ideal for nature lovers. A calm place, isolated from the hustle and bustle of Funchal.It has nice spa with indoor pool and jacuzzi. There is nothing closer apart from a cafe and mini supermarket next door. The breakfast was included with was adequate as standard full breakfast with hot drinks juices, selection of bread, fruits, cakes and cereals. Hot food like diff types of egg , beans, mushroom , bacon and sausage. No omelettes. Dinner should be prebooked for timings and hasGood selctions in veg and non veg with very good portions and good value .Hotel is at a tricky place , driving fromFunchal up the mountains. Rooms are spavious taxand very clean and housekeeping had been great and prompt. We loved the place and the staff very friendly. Hotel Looks Needing a make over to very modern look but considering itsLocation it is perfect to Make you feel Like living in heart of nature.

  • User:petercS5013WX

    Trip type: Couples

    Disgusting toilets and charged too!!

    rating27 Mar 2026

    Tat being sold in the shop… have the cheek to charge €1 per person to use the toilets only for there to be toilet paper all over the floor, hand towels empty and the hand blower out of action… don’t mind a small fee if things are okay but this was daylight robbery… everywhere else in Madeira we were charged €.50c to us facilities.. easy to say avoid but they’ve got it sewn up and will rip you off!

  • User:carolinerY2744GX

    Trip type: Friends getaway

    Bad experience definitely not a holiday experience

    rating02 Sept 2025

    Swimming pool a paddling pool definitely not a full length to swim hotel no entertainment do not exchange currency Internet having to sign in everytime you leave your room it's just a hotel to only stay a night or two. Bad experience all there bothered about is the weddings they have no shuttle operating also rubbish bus service its beyond me how this hotel is called a holiday never again o I reported to my holiday company and all they could do was lie to them couldn't wait to be back home what a nightmare and that's the truth also was told to go to funchal to book trips out. Cafe on site expensive this hotel should take into account not everyone has a car wish I had never booked all it did was upset me and my friend

  • User:NorthStar10201516747

    Trip type: Couples

    You must stay here for at least a day when in Madeira

    rating30 Aug 2025

    Overall best feature: the natural beauty surrounding the hotel, 5 mins walk to the valley observation deckWatch out for: the drive up the hotel is tricky, especially when it's foggy and/or dark. Plenty of parking is available.Rooms: spacious, clean, well-equippedRestaurant&Bar: wonderful, great food for the price, the local beer is fantasticBreakfast: there is room for improvement, but even then, it's only because it's 9.5/10. Wellness&Spa: you need to notify the staff if you'd like to use the spa, and it costs 10eur. This section of the hotel has great views of the valley, but the facility itself is not that special. The hygiene and order of the facility were 10/10. Staff: very helpful, professional, easy to communicate with.Summary: highly recommended for at least 1 day of stay when you're in Madeira, the experience of waking up to the sunrise and watching the sunset in this hotel is impossible to describe with words

  • User:jan b

    Trip type: Couples

    A peaceful few days …wonderful

    rating10 Jun 2025

    If you are looking for peace and quiet, bird song, no tinny music and an amazing view this hotel has them all. It is true sometimes you can hear the gentle hum of tourists but they are mainly in the front of the building and all guests have the back rooms with the best views. Our room number 111was definitely worth the little extra with a large terrace which had the sun all day if it was out.As other guests have commented the breakfasts are adequate but not fancy however the pastries and bread are delicious.We ate in the restaurant twice in the evening and again the food was delicious, there was a lot of choice and attentive and friendly staff. I can recommend the Madeira garlic bread and the scabbard fish and the vegetable selection was very generous.I’m not sure how the hotel keeps going at all the times we ate in the restaurant during breakfast and dinner there were very few people. It made it for a lovely quiet and relaxing experience.Many people come here for walking in the mountains and walking down the mountain to the village was a fabulous feast of flowers however walking back up defeated us but fortunately it was easy to get taxis

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