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Girassol

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Girassol

locationFunchal, Madeira

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About GirassolAbout Girassol

Location

The hotel is located in Madeira, around 20 km from Funchal Airport.

Facility

The hotel has 88 junior suites, 20 suites and 28 double rooms, which are located on 11 storeys and are reachable by lift. Guests are warmly welcomed by multilingual staff (English, German, French) at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities available at the hotel include a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. Everyday necessities can be purchased at the supermarket. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room, a playroom and a library. Travellers with their own cars can use the parking spaces (for a fee) (subject to availability). Other services include a childcare service, a car hire service, medical assistance, room service, an alarm call service, a laundry service, a hairdresser and a coin-operated laundry.

Rooms

Rooms feature a living room, a kitchen and a bathroom. Air conditioning, central heating and a fan ensure comfortable indoor temperatures. Guests can relax and enjoy the sea views from the balcony or private terrace of some rooms. All rooms are carpeted and have a double bed or a sofa bed. Separate bedrooms are available. Extra beds can be requested. A safe and a minibar are also available. Additional features include a mini fridge and a tea/coffee station. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

Sport

The freshwater pool complex includes indoor and outdoor pools, which are in part heated, as well as a children's swimming area. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A sun terrace, sun loungers, and parasols are available. For guests who wish to keep active, tennis and crazy golf are available. Water sports enthusiasts can enjoy snorkelling and diving. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards, darts, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a hammam and massage treatments. An entertainment programme and live music are also options for entertainment.

Meals

The dining area includes a restaurant (with high chairs) and a bar. Catering options include bed and breakfast, half board, full board and all-inclusive. A generous breakfast buffet, a lunch à la carte and a comprehensive dinner buffet offer plenty of delicious variety. Diet meals and children's meals can be prepared on request. In addition, special catering options and snacks are available. The show cooking is a particularly special attraction. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at Girassol Amenities at Girassol

  • Facilities

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      24-hour check-in

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Car Park

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      Conference Room

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      Disability-friendly

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      Foyer

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      Games room

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Playground

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      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Restaurant(s) with non-smoking area

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      Restaurant(s) with smoking area

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      Room Service

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Mandatory mask-wearing

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      à la carte Lunch

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      All inclusive

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      Breakfast Buffet

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      Evening Buffet

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      Full Board

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      Half Board

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Billiards/Snooker

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      Children's Pool

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      Darts

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      Diving

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      Golf

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      Gym

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      Heated Pool(s)

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      Jacuzzi

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      Massage

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      Minigolf

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Sun loungers

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      Sun terrace

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      Swimming Pool

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      Table Tennis

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      Tanning Studio/Solarium

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      Tennis

LocationLocation

Map preview

Around this property:

Beach

500 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

595

Very Good

558

Average

249

Poor

94

Terrible

51

Recent Reviews: 1547

  • User:alexandra m

    Trip type: Family

    Highly Disappointing Stay – Not Recommended for Families with Children

    rating02 Jun 2026

    Our stay at Hotel Girassol was a shock right from the moment we arrived. Apart from the good food and 3–4 helpful staff members, this hotel was a complete disaster for our family.Unprofessional Reception & Failed Room ServiceCheck-in was cold and unwelcoming. The receptionist spoke very poor English, handed us the meal schedule, mentioned the tourist tax, and that was it. No "welcome" or basic information.Our room had two single mattresses pushed together and an extremely small sofa bed. Since our child sleeps with us, we requested a room change to avoid the gap between the mattresses. Another receptionist, Xavier, explained (unprofessionally, with his hands in his pockets) that they would place a double topper on the bed the next day to solve the issue, as housekeeping was unavailable at 7 PM. Nothing happened the next day. I called, and another receptionist promised to fix it. On the third day, the maid arrived with two single toppers, which solved nothing. When I explained the issue, she told me to call reception again. I ended up talking to the first receptionist, who simply replied with a dismissive "Okay, ma'am." In the end, nothing was fixed, and we never received an apology.The Pool NightmareWe booked this hotel specifically for two features: the heated pool (as it was late May and the weather was cool) and the in-water sunbeds.The Restriction: Upon arrival, we were told that the heated pool is strictly adults-only. Because we had a child, we were forced to use the freezing cold pool.Chemical Damage: The pool water completely ruined our swimwear, leaving permanent yellow-green stains that will not wash out. Worse, our child—who spent hours in the water—came out with yellow-green stained skin every single time! We were not the only guests affected by this. When we complained, the staff dismissively showed us their chlorine levels and claimed it was "fine." It clearly contained an unsafe amount of copper or poor chemicals.Poor Hygiene & Cleanliness At breakfast, the water glasses were repeatedly dirty, covered in leftover orange pulp from previous use. Finding a clean glass was nearly impossible.The rooms are extremely dated. Cleanliness was poor from day one—the room was dusty, and the toilet was not properly cleaned before our arrival. Daily housekeeping consisted only of making the bed and quickly wiping the mirror and sink.Conclusion: The food was good (though not very diverse), but it does not make up for the outdated rooms, terrible service, and chemical hazards in the pool. We absolutely do not recommend this hotel for families with children.

  • User:GoPlaces02280751153

    Trip type: Family

    Best hotel in the whole of Madeira

    rating02 Jun 2026

    Just back from another fantastic holiday, absolutely no complaints. All the staff were warm and welcoming as always, especially with our little girl! Can’t wait to be back in October to see you all again.

  • User:Rachael-leigh G

    Trip type: Family

    All inclusive option

    rating30 May 2026

    This is a smaller hotel, very boujee. No issues with sun loungers and pool areas clean and well laid out. Communal areas had an older clientele feel as was the evening entertainment. Library room is a lovely bonus. The all inclusive isn’t the best, after breakfast you cannot get a drink before 11am by the pool and inside bars don’t open until 6pm. The lunch and evening meal options were adequate but not much variety or choice across the week. I wouldn’t say the all inclusive option or the food was 4 star. Location is perfect, easy access to main Funchal area and the forum.

  • User:Stewart M

    Trip type: Family

    Annual family visit

    rating30 May 2026

    We have been to the girassol for many years and twice a year,staff from the bars,restaurant and reception are fantastic and we get greeted with a smile everytime,see you all again in October obrigado girassol

  • User:2HOLIDAYSAYEAR

    Trip type: Friends getaway

    Perfectly situated Great hotel

    rating29 May 2026

    What can I say PERFECT, the staff are amazing so friendly and welcoming The rooms are comfortable and the shower is good , we had a suite room 508 overlooking the pool and see views there are 2 pools an adult one perfect lots of beds no getting up early to bag a bed We were bed and breakfast which you had ample choice full English , fresh fruit bowl pastries breads ham cheese salad , I can’t comment on all inclusive food but I did speak to people and they were all happy with what they had There is a lot of alcohol premium drinks larger is good And yes we will definitely go back Now a few tips for you Women don’t bother with heals all locals wear is trainers or sandals not wedges The pavement is uneven and a bit slippery The tapas restaurant next door is amazing we went there twice So out of the hotel turn left and this will take you to harbour and old town about a 25 minute walk , turn left a few bars and restaurants Excisions we went whale and dolphin watching also climbed stairway to heaven mountain superior views but a hard climb

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