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Hotel Riu Madeira

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Hotel Riu Madeira

locationCanico, Madeira

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About Hotel Riu MadeiraAbout Hotel Riu Madeira

Location

This exclusive hotel lies directly beside the sea on Caniço de Baixo's promenade. A shuttle bus service runs several times a day (except on Sundays) to Funchal where guests will discover many shopping and entertainment venues (stop located directly in front of the hotel).

Facility

The hotel welcomes guests in an 8-storey building with a lift and 327 non-smoking rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service and a safe. Wireless internet access in public areas allows guests to stay connected. Wheelchair-accessible facilities are available. There are a number of shops, including a souvenir shop. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a newspaper stand, a TV room and a playroom. Guests arriving by car can park their vehicles in the car park for a fee. Further services and facilities include a childcare service, medical assistance, room service, a laundry service, a hairdresser and a hotel shuttle bus.

Rooms

Rooms are equipped with air conditioning, central heating and a fan. Guests can enjoy the sea view from a balcony or terrace. All rooms are carpeted and include a king-size bed and a sofa bed. Separate bedrooms are available. Children's beds and extra beds can be requested for younger guests. A safe and a minibar are also available. Guests will also find a mini fridge included among the standard features. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. Wheelchair-friendly rooms can be booked.

Sport

The pool complex ensures comfortable swimming with its indoor and outdoor pools and pleasantly heated water. Children can enjoy a special swimming area just for them. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. Refreshing drinks are served at the poolside snack bar. The hotel offers numerous indoor sports, including a gym, table tennis and darts or, for a fee, billiards. There is a wellness area with a spa, a sauna, a steam bath, a beauty salon, anti-ageing treatments and a solarium. Subject to charge: massage treatments. Guests of all ages have the opportunity to enjoy an entertainment programme.

Meals

The hotel includes a restaurant and a bar. Catering options include half board and all-inclusive. At breakfast and dinner, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner. Special meals, including vegetarian dishes, are also available. The hotel also offers snacks. The chefs prepare delicious specialities during the show cooking. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at Hotel Riu Madeira Amenities at Hotel Riu Madeira

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Car Park

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      Conference Room

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      Foyer

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      Games room

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      Hairdresser

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      Hotel Safe

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Newspaper kiosk

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      Playground

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Mandatory mask-wearing

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      All inclusive

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      Breakfast Buffet

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      Evening Buffet

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      Half Board

  • Sport/Entertainment

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      Billiards/Snooker

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      Children's Pool

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      Cycling/Mountain Biking

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      Darts

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      Diving

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      Entertainment Programme

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      Golf

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      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Table Tennis

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      Tanning Studio/Solarium

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      Tennis

LocationLocation

Map preview

Around this property:

City Centre

2 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

2435

Very Good

897

Average

199

Poor

46

Terrible

27

Recent Reviews: 3604

  • User:Riogrande1960

    Trip type: Couples

    Fabulous

    rating21 Apr 2026

    Fabulous hotel, best thing is the great staff , cleaning, Restaurant reception, well everywhere really. Lovely food great selection for vegan, vegetarian. Fantastic room awesome shower. Easy access to Promenade. good hotel shuttle to Funchal.Only one gripe, could the hotel make more effort to get people to use the medicated hand gel when entering and leaving the restaurant. God there is some mucky folk about.

  • User:Drew J

    Trip type: Couples

    Okay

    rating12 Apr 2026

    Hotel is in a great location, well maintained Older crowd , food ok , drinks ok , nightly shows are for the older crowd- 😴.. . if your looking for a Vibe-- this is not it! goood 2 days stay! Hotel staff was pleasant!. Would suggest a East tour of the island just beautiful views OMG Online Reputation Management, Owner at Hotel Riu Madeira, responded to this review Dear Drew,Thank you very much for your feedback, we are so happy to read you enjoyed your stay.Our lovely team always go out of their way to make sure that all guests are looked after.We would love to welcome you again soon, Drew :)Kindest wishes,Hotel Riu MadeiraOnline Reputation Manager

  • User:djpitt1968

    Trip type: Couples

    Lovely hotel...

    rating06 Apr 2026

    What a fantastic holiday and renewed our faith in all inclusive.Good selection of food for everyones pallet. Food served all day from different restaurants.You are set back from other hotels, but theres no noise and everythibg is so relaxed.Rooms are spotless, staff are friendly.Drinks available all say...just a tip. If you like aperil spritzer like me ask because its under the counter. ...hint hint.Three swimming pools, for an extra charge you can have a massageHertz hire cars from the hotel £70 for the day.Free shuttle to Funchal from the hotel and back, but used uber to get back. (8 euro).Looking to return next year. Online Reputation Management, Owner at Hotel Riu Madeira, responded to this review Dear guest,We are glad to hear that you had a pleasant stay at our hotel.We sincerely hope that you will visit us again soon in one of our facilities and offer you a stay equal or better than the one you had.Kind regards,Hotel Riu MadeiraOnline Reputation Management

  • User:Joanne K

    Trip type: Friends getaway

    Good service, badly let down by poor and dated entertainment.

    rating26 Mar 2026

    Good food and service by Reception, Dining & Bar staff, is severely let down by POOR EVENING ENTERTAINMENT!!!I have read many other reviews that state this, but RUI online reputation manager just repeats the same old thing, yet nothing is done!The music is so slow that the performers sing and completely dated. They play old songs from the 60s that are so slow. There are absolutely no dance tuned, and certainly no songs from this century!There is also zero engagement from the animation team. It’s clear that there is cutting corners. Some of the shows were like watching teenagers do very basic performances from their dance schools!! I also felt like that I was being entertained as though I was in an old people’s home! The only exception was the ‘Hot Cross Bun Band’ and the Elton John tribute.RIU Hotel Madeira needs to give its entertainment a real revamp and update, if it is going to attract new guests.Entertainment such a let down compared to the RIU hotel we visited in Morocco last year. Online Reputation Management, Owner at Hotel Riu Madeira, responded to this review Dear Joanne K,Thank you for your review. We are glad you enjoyed our food and the service provided by our reception, dining, and bar teams.We sincerely appreciate your candid feedback regarding our evening entertainment. We have noted your comments about the music selection and performance variety. Your insights regarding the animation team have been shared with our entertainment department to help us modernize our program.Thank you for your loyalty to RIU, and we hope to provide a more vibrant experience during your next stay.Best regards,Hotel Riu MadeiraOnline Reputation Manager

  • User:Foxtgbm

    Trip type: Couples

    Fantastic from arriving big shout out to Maria Belim

    rating20 Mar 2026

    Maria Belim, fantastic lady, I really cannot thank her enough in everything she has done for us. Prior to us arriving in was having a very stressful time on the riu app and im normally calm and collected, unfortunately my father passed away. The room is beautiful the staff have been fantastic, flowers arranged for my room are absolutely gorgeous. Its been a difficult week but the hotel staff again have been great. The food has been lovely and fresh. The cleanliness is outstanding, free bus into town very popular and a great facility to be able to use. Great service of hospitality in all areas. Highly recommend

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