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Orca Praia

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Orca Praia

locationFunchal, Madeira

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About  Orca PraiaAbout Orca Praia

Location

This hotel lies on a sloping terrace overlooking pebbly Arieiro Beach (around 50 m away) and offers a stunning view out over the Atlantic. Bars and restaurants are to be found in the vicinity (400 m away) and links to the transport network are also situated nearby (50 m). Within 7 km, guests will arrive in the centre of Funchal, which runs a number of times a day. The nearest shops and Câmara de Lobos are located 2 km away, and the airport is around 25 km from the hotel.

Facility

35 suites and 93 double rooms are located on 10 storeys and can be reached by lift. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. There are a number of shops, including a supermarket. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a childcare service, a car hire service, medical assistance, room service, a laundry service, a hairdresser and a hotel shuttle bus. A bicycle hire service gives guests the opportunity to explore the surrounding area independently. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning ensures that rooms maintain comfortable temperatures. Guests can enjoy the sea view from a balcony or terrace. All rooms are carpeted and include a double bed or a king-size bed. Children's beds can be requested for younger guests. A safe, a minibar and a desk are also available. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. The hotel has family rooms and 128 non-smoking rooms.

Sport

Guests can work out or just relax in the outdoor and indoor pools. Kids can splash about in a special swimming area just for them. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A terrace with sun loungers and parasols is available. The hotel offers a variety of outdoor sports, including cycling/mountain biking. For a fee, guests can also enjoy fishing and horse riding. A number of sports are available, including water sports such as snorkelling and aquafit. For a fee, guests can also enjoy water skiing, windsurfing, jet skiing, banana boat rides, canoeing, sailing, kayaking and diving. The hotel offers numerous indoor sports, including a gym, table tennis, darts and yoga or, for a fee, billiards. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, massage treatments and hydrotherapy treatments. Additional leisure activities include a kids' club, live music and a dance club.

Meals

The dining area includes a restaurant and a bar. A variety of catering options can be booked. Guests can choose between half board and full board. At breakfast, lunch and dinner, guests serve themselves at the delicious buffet or order a set menu for lunch and dinner. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

 Amenities at Orca Praia Amenities at Orca Praia

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

    • -

      Car Park

    • -

      Conference Room

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      Currency Exchange

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      Foyer

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      Games room

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      Garage

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      Hairdresser

    • -

      Hotel Safe

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      Kids Club

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Nightclub

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      Pets

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      Playground

    • -

      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Restaurant(s) with non-smoking area

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      Room Service

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      à la carte Lunch

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      Breakfast Buffet

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      Evening Buffet

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      Full Board

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      Half Board

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      Lunch Buffet

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      Set menu dinner

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      Set menu lunch

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Aqua aerobics

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      Banana Boat

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      Billiards/Snooker

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      Canoe

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      Children's Pool

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      Cycling/Mountain Biking

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      Darts

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      Diving

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      Entertainment Programme

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      Gym

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      Horse Riding

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      Indoor Pool

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      Jacuzzi

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      Jet Skiing

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      Massage

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      Outdoor Pool(s)

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      Parasols

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      Sailing

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Table Tennis

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      Water Skiing

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      Windsurfing

LocationLocation

Map preview

Around this property:

Beach

50 m

Public Transport

50 m

Restaurants

400 m

Bars / Pubs

400 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

320

Very Good

310

Average

104

Poor

29

Terrible

32

Recent Reviews: 795

  • User:Carol R

    Trip type: Couples

    Lovely hotel

    rating15 Apr 2026

    Lovely hotel, we had a deluxe room , comfy beds , large balcony and lovely sea view.Very clean , good breakfast . The shuttle bus is good , we booked it the night before online. The bus drops you at the port in Funchal.The pool area is lovely and clean and the snack bar food is very good.The only reason we wouldn’t go back is the challenging steps down to the pool /bar and promenade although we did it most days we did struggle coming up again especially in the heat. Aurelio Rodrigues, Proprietário at Orca Praia Hotel, responded to this review Dear Sir or Madam Thank you so much for staying with us and for taking the time to leave us your feedback. Your review is vital for improving the service and quality we offer to our valued guest. It is always hugely motivating when one takes the time and trouble to acknowledge or give points for improvement. This feedback will be shared with the appropriate people that can help us make a difference to ensure our valued guests' needs and expectations are met in the future. Thank you once again for your valuable comment, and if you might have any suggestions that will contribute to enhancing your stay, please do not hesitate to contact us. Sincerely, Aurélio Rodrigues Manager
  • User:susan m

    Trip type: Solo travel

    Freezing pool, dull & overcooked food

    rating30 Jan 2026

    Although the location on the cliff side was lovely it came with disadvantage s especially for anyone disabled. To get to the (icy cold) but beautiful pool you have to go down 110 steps plus one very steep ramp. Of course going back up after a swim is worse. There is no warning of this on any hotel info The other disadvantage is there are no local eateries which leaves you with an overpriced (€40) buffet in the hotel restaurant. The chef overcooks everything and doesn't use seasoning and the dessert of cake and fruit every night is uninspired. The staff were very helpful and friendly. Even though I'd requested a quiet room I was put close to the reception/bar where the awful noise of an aged duet on the organ kept me awake. I moved rooms (unaided) which solved that problem. I wouldn't return to this venue or recommend I'm sorry to say Aurelio Rodrigues, Proprietário at Orca Praia Hotel, responded to this review Dear Sir or Madam Thank you so much for staying with us and for taking the time to leave us your feedback. Your review is vital for improving the service and quality we offer to our valued guest. It is always hugely motivating when one takes the time and trouble to acknowledge or give points for improvement. This feedback will be shared with the appropriate people that can help us make a difference to ensure our valued guests' needs and expectations are met in the future. Thank you once again for your valuable comment, and if you might have any suggestions that will contribute to enhancing your stay, please do not hesitate to contact us. Sincerely, Aurélio Rodrigues Manager
  • User:Odyssey14959928026

    Trip type: Friends getaway

    Beautiful views and quiet peaceful hotel

    rating28 Jan 2026

    Stayed here for the second time..it was a better experience than the first time we went last year..we gave it a second chance because of it's location and the fact that each room has a full sea view.therefore peaceful and scenic ,a room and balcony to enjoy and relax after a busy day sightseeing.The breakfast was plentyful and varied and fresh.. Didn't eat in the hotel in the evening.Hotel staff very pleasant and helpful Access directly into the promenade from the hotel pool area ,for nice flat walking in either direction.The only negative is that there is no where to pick up some milk for a drink in your upon arrival..which sounds petty but after six hours of travelling a cup of tea/ coffee would have been lovely.Wouldn't hesitate to return . Aurelio Rodrigues, Proprietário at Orca Praia Hotel, responded to this review Dear Sir or Madam Thank you so much for staying with us and for taking the time to leave us your feedback. Your review is vital for improving the service and quality we offer to our valued guest. It is always hugely motivating when one takes the time and trouble to acknowledge or give points for improvement. This feedback will be shared with the appropriate people that can help us make a difference to ensure our valued guests' needs and expectations are met in the future. Thank you once again for your valuable comment, and if you might have any suggestions that will contribute to enhancing your stay, please do not hesitate to contact us. Sincerely, Aurélio Rodrigues Manager
  • User:Vitor G

    Trip type: Couples

    Extremely disappointing stay – not worthy of 4 stars

    rating10 Jan 2026

    This hotel was a huge disappointment and absolutely does not meet the standards of a 4-star property.The room conditions were unacceptable: thick dust everywhere, cracked walls, and a worrying number of bugs. To make matters worse, someone in the room next door was smoking constantly, and the smoke came straight into our room through the bathroom extractor fan. At one point it became unbearable and we couldn’t even sleep.What makes this even more frustrating is the complete lack of action from the hotel. Despite raising the issue every single day during our stay, they never got in touch with us, and not once did anyone actually come to the room to check or resolve the problem. The staff were rude and dismissive, showing no real concern for our comfort.Simple requests were also refused. We bought some fruit from a local market and asked for a plate and a knife to be sent to the room — something very basic — and this was declined.The evening entertainment was shocking. There were only around 5 or 6 tables available to sit at, which is nowhere near enough for a hotel of this size, creating an uncomfortable and poorly organised atmosphere.Another serious concern is accessibility. The hotel facilities are not friendly for disabled guests or elderly people who rely on walking aids, which makes moving around the property difficult and, at times, unsafe.Communication was also a big issue. Most of the staff barely spoke English, and it felt like the hotel’s main focus was on German-speaking guests, leaving other guests struggling to communicate.Overall, this was a very poor experience. Between the room conditions, lack of hygiene, rude staff, zero problem-solving, poor accessibility, and weak facilities, this hotel is nowhere near deserving of a 4-star rating. I would not recommend it and will not be returning Aurelio Rodrigues, Proprietário at Orca Praia Hotel, responded to this review Dear Sir or MadamThank you so much for staying with us and for taking the time to leave us your feedback.Your review is vital for improving the service and quality we offer to our valued guest.It is always hugely motivating when one takes the time and trouble to acknowledge or give points for improvement.This feedback will be shared with the appropriate people that can help us make a difference to ensure our valued guests' needs and expectations are met in the future.Thank you once again for your valuable comment, and if you might have any suggestions that will contribute to enhancing your stay, please do not hesitate to contact us.Sincerely,Aurélio RodriguesManager
  • User:Nicky R

    Trip type: Friends getaway

    Lovely hotel but could be so so much better

    rating21 Nov 2025

    This Hotel was fine but it could be something quite special. The rooms and balconies are what sell it and the breaksfast was absolutley fine. On arrival we were met by orlando ( receptionist) who isnsited the tourist tax had to be paid in cash. This could not be put on hotel bill. On checking now home the Mdiea Tourist Board confirm that this does not need to be paid cash but each hotel may well have thrir own rule. Same for the safe 15.00 euros and ( deposit 30 euros and pool towels 20 euros ) again had to be paid cash and could not go on hotel bill as they would give the deposit back ! Dinner the first night was finr but ruined due to the fact no wine glasses are available in the dining room. Water glasses doubled up as water and wine glasses. We asked for Prosecco glasses and we were told they were for champagne and only champagne. After a dicussion with the Restaurant Manager and telling him it was a problem but could easily be fixed, he relented and let us have the flutes for our wine. We also aksed how we could order a La xcarte and use our half board towards it - but saldy no one ever came back to us on this.When we enquired about the shuttle bus we were tlfd it had to be booked via the QR code. This was fine did that and turned up for the trip at 10.30am only to find the bus had gone without us and anotehr 2 couples as we were witing at reception door. Apparsantly the bus leaves from the hotel car park which is about 100 yards up the steep hill. Orlando again uinsisted it advised this on the booking but sadly no where at all on the booking or the confirmation di8d it advise you had to go to the top of the car park for the courtesy bus. the sign in reception does not state this either. All in all it is a nice hotel but could be so much better with a few simple fixes. To only have 1 bar open during the day that has 110 steep steps to get there and steep incline is not ideal either. The problems we incurred could be so easily fixed and would make this hotel fantastic. Management plese take on board your guests comments as the ones we left in hotel were cleasrly never passed on Aurelio Rodrigues, Proprietário at Orca Praia Hotel, responded to this review Dear Sir or Madam Thank you so much for staying with us and for taking the time to leave us your feedback. Your review is vital for improving the service and quality we offer to our valued guest. It is always hugely motivating when one takes the time and trouble to acknowledge or give points for improvement. This feedback will be shared with the appropriate people that can help us make a difference to ensure our valued guests' needs and expectations are met in the future. Thank you once again for your valuable comment, and if you might have any suggestions that will contribute to enhancing your stay, please do not hesitate to contact us. Sincerely, Aurélio Rodrigues Manager

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