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Pestana Quinta Do Arco Nature & Rose Garden Hotel

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Pestana Quinta Do Arco Nature & Rose Garden Hotel

locationSantana, Madeira

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About Pestana Quinta Do Arco Nature & Rose Garden HotelAbout Pestana Quinta Do Arco Nature & Rose Garden Hotel

Location

This country hotel is located in the centre of Arco de Sao Jorge.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. A fireplace creates a cosy atmosphere. Everyday necessities can be purchased at the supermarket. Guests of the hotel can enjoy various recreational facilities, including the garden, during their stay. Additional amenities include a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a car hire service, room service, a laundry service and a coin-operated laundry.

Rooms

Rooms are equipped with air conditioning and central heating. Guests can enjoy the sea view from a balcony or terrace. The rooms have a double bed and a sofa bed. Separate bedrooms are available. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. For self-catering guests, there is a well-equipped kitchenette with a refrigerator, stovetop, microwave, tea/coffee station and oven. A telephone, a TV and WiFi (no extra charge) ensure optimal comfort. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. Family rooms are available for parents with children.

Sport

The outdoor pool complex provides invigorating refreshment. Sun loungers and parasols the sun terrace complete the holiday. There are many ways to relax or stay active at the hotel, including fishing, snorkelling, diving, billiards, a spa and hiking.

Meals

The dining area includes a restaurant and a bar. Half board can be booked. Breakfast and a set dinner menu are served every day. Gluten-free meals and vegetarian dishes can be prepared on request.

Payment

The hotel accepts the following credit cards: American Express, VISA and MasterCard.

Amenities at Pestana Quinta Do Arco Nature & Rose Garden Hotel Amenities at Pestana Quinta Do Arco Nature & Rose Garden Hotel

  • Facilities

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      Air conditioning

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      Bar(s)

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      Car Park

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      Conference Room

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      Disability-friendly

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      Games room

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      Garage

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Pets

    • -

      Restaurant(s)

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      Room Service

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Half Board

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      Set menu dinner

  • Sport/Entertainment

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      Billiards/Snooker

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      Diving

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      Number of Pools

    • -

      Outdoor Pool(s)

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      Parasols

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      Sun loungers

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      Sun terrace

LocationLocation

Map preview

Around this property:

Centre

0 m

Beach

3 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

292

Very Good

76

Average

21

Poor

20

Terrible

17

Recent Reviews: 426

  • User:Mobile288704

    Trip type: Friends getaway

    Disappointing

    rating20 May 2026

    The old part of this hotel needs a complete overhaul. Then it could be quite charming. Rustic and authentic but dilapidated. Should not be calling itself 4*

  • User:Catalina D

    Trip type: Couples

    Beautiful hotel 🌺

    rating02 Apr 2026

    Amazing place, wonderful staff, highly recommended

  • User:Cam1233881

    Trip type: Couples

    Stunning, quiet, peaceful, rural location

    rating30 Mar 2026

    The hotel is located in a stunningly beautiful and rural location facing mountains and the coast and each apartment sits on its own in lovely garden surroundings. It was next to the famous rose garden which unfortunately was closed. The apartment was spacious and adequate for our needs and even had a small hob and fridge and kettle which was very useful. The apartment was clean and cleaned every day. The location was wonderfully quiet and peaceful and we could hear frogs croaking at night. The breakfast building ( Roseira Tea House) was a short 5 minute walk away and we ended up eating most of our evening meals there too as without a car it was not really possible to get to anywhere else to eat in evenings. Although we managed to get around on buses, they take ages and are not very frequent, you really need a car to make the most of being in this hotel. We did a lot of walking but because roads are so steep be sure to bring walking boots and walking sticks if you’re walking. The service was fine - staff can organise car hire if needed. It would have been good if there had been organised excursions from the hotel. The breakfasts and evening meals were great and not too expensive. We unfortunately very bad weather in March and it rained every day but this we were told was very unusual for this time of the year.

  • User:Katarzyna G

    Trip type: Solo travel

    Perfect place for peace and nature

    rating29 Jan 2026

    My stay in this place was perfect. I spent 7 nights here and from the very first day I felt truly well taken care of. The staff were extremely kind, helpful and understanding. At the beginning I asked to change my bungalow because I wanted a more secluded location – I meditate in the mornings and needed quiet. They agreed without any problem and fully respected my needs. In the end I received a bungalow at the very end of the property, exactly as I wished.Each bungalow is surrounded by a beautiful garden full of flowers. In the mornings I was woken only by the sound of the ocean and birds singing – no other noise at all. My bungalow was spacious, comfortable and met all my needs.I stayed in January, so the nights were quite cool, but the fireplace made the evenings very pleasant. Every day fresh firewood was delivered. Breakfasts were generous and the staff always made sure that everything was available. The room was cleaned daily.This is a perfect place for people who appreciate nature, peace, kindness and hospitality. The WiFi was excellent and allowed me to work remotely without any problems. The ocean is about 3 minutes by car, and the famous levadas are around 20 minutes away.I truly recommend this place – it was a wonderful and unforgettable stay. Idalina Nobrega, Other at Pestana Quinta Do Arco, responded to this review Dear Katarzyna G,Thank you for sharing such thoughtful feedback about your recent stay. We are delighted to know you felt well cared for from the first day and that our team’s kindness and attentiveness enhanced your visit.It is wonderful to hear that your bungalow and its tranquil setting supported your morning meditation and provided the peace you were seeking. We are also pleased that the fireplace, spacious layout, and daily service contributed to your comfort.Your comments about the generous breakfasts, reliable Wi‑Fi, and the ease of reaching nearby nature spots are much appreciated. It is rewarding to know our gardens and serene atmosphere created a memorable experience.We are grateful for your recommendation and the trust you placed in us for your week-long stay. We look forward to the pleasure of welcoming you back for another restful visit.Idalina NobregaFront Office | Reception | ConciergeQuinta do Arco by Pestana

  • User:OnAir48229045385

    Trip type: Couples

    Best experience

    rating29 Jan 2026

    Staff was so nice and gentle. The hotel is incredible and calm. Hope visit again very soon in the summer with my family.Thank you Idalina Nobrega, Other at Pestana Quinta Do Arco, responded to this review Dear OnAir48229045385,Thank you for sharing such kind words about your stay. We are delighted that you enjoyed the courteous service from our team and the tranquil atmosphere of the hotel.It is wonderful to know you are considering a return visit with your family. Delivering a welcoming and relaxing experience is at the heart of our service philosophy.We appreciate your feedback and look forward to welcoming you again soon.Idalina NobregaFront Office | Reception | ConciergeQuinta do Arco by Pestana

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