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Royal Orchid

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Royal Orchid

locationCanico, Madeira

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About Royal OrchidAbout Royal Orchid

Location

The holiday complex has a stunning view over the Atlantic and offers direct access to the beach, which is located around 100 m away. Caniço is situated around 2.5 km away and offers numerous shops, restaurants and bars. Funchal and its airport are around 12 km drive from the hotel.

Facility

The apartment hotel has 34 suites and 64 apartments, which are located on 7 storeys and are reachable by lift. English- and French-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. A safe and a cash machine are available. Wireless internet access allows guests to stay connected while on holiday. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the car park. Other services include a car hire service, medical assistance and a laundry service. Active guests can make use of the bicycle hire service to explore the surrounding area.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. Guests can relax and enjoy the sea views from the balcony or private terrace of some rooms. Rooms have a king-size bed or a sofa bed. Separate bedrooms are available. Children's beds and extra beds can be requested for younger guests. A safe provides secure storage for guests' personal property. For self-catering guests, there is a well-equipped kitchenette with a refrigerator, stovetop, microwave, tea/coffee station and oven. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. A hairdryer and a vanity mirror are available in the bathrooms, which are equipped with a shower and a bathtub. Family rooms are available for parents with children.

Sport

The freshwater pool complex includes indoor and outdoor pools, which are in part heated, as well as a children's swimming area. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. For those who wish to stay active while on holiday, the hotel offers cycling/mountain biking. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, billiards, callisthenics and aerobics. Various wellness options are available at the apartment hotel, including a spa, a sauna, a steam bath, a hammam and massage treatments. Guests of all ages have the opportunity to enjoy a fun entertainment programme.

Meals

Various dining options are available, including a restaurant (with high chairs), a café and a bar. Catering options include half board and all-inclusive. A generous breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between à la carte and a set menu. Diet meals and children's meals can be prepared on request. In addition, special catering options and snacks are available. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The following credit cards are accepted: American Express, VISA and MasterCard.

Amenities at Royal Orchid Amenities at Royal Orchid

  • Facilities

    • -

      24-hour check-in

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      24-hour reception

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      Air conditioning

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      Bar(s)

    • -

      Bicycle Hire

    • -

      Café

    • -

      Car Park

    • -

      Conference Room

    • -

      Games room

    • -

      Garage

    • -

      Hotel Safe

    • -

      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

    • -

      Pets

    • -

      Playground

    • -

      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Restaurant(s) with non-smoking area

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless payment

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      All inclusive

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      Breakfast Buffet

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      Half Board

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      Set menu dinner

    • -

      Set menu lunch

    • -

      Special Diet

    • -

      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Billiards/Snooker

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      Catamaran

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      Children's Entertainment

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      Children's Pool

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      Cycling/Mountain Biking

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      Diving

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      Entertainment Programme

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      Golf

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      Gym

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      Heated Pool(s)

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      Horse Riding

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Squash

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Swimming Pool

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      Table Tennis

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      Tanning Studio/Solarium

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      Tennis

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      Windsurfing

LocationLocation

Map preview

Around this property:

Beach

50 m

Restaurants

50 m

Bars / Pubs

50 m

Bus Station

50 m

Public Transport

100 m

City Centre

2 km

Golf Course

10 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

144

Very Good

222

Average

82

Poor

30

Terrible

14

Recent Reviews: 492

  • User:Bruno J

    Trip type: Couples

    Amazing choice to visit Madeira

    rating14 Dec 2025

    The hotel was fantastic. The staff were extremely friendly and welcoming, and the room was very clean, comfortable, and in excellent condition. It was also very quiet, which made the stay even more enjoyable.The breakfast was very good every day, with a nice variety of options. Free parking was available, which was very convenient.Additionally, the hotel is located in a very pleasant area and in a great location overall.We had a wonderful stay and would definitely recommend this hotel. Rocamar Resort, Guest Services / Front Office at Royal Orchid Hotel, responded to this review Dear brunojX3045RB,Thank you very much for your kind and thoughtful review.We are truly delighted to know that you had such a wonderful stay with us and that you appreciated the comfort, cleanliness, and tranquility of the hotel, as well as the friendliness of our team. It is also very rewarding to hear that our breakfast, free parking, and location contributed positively to your experience.Your recommendation means a great deal to us. It was a pleasure to host you, and we sincerely hope to have the opportunity to welcome you back on your next visit to Madeira.With best regards,Rocamar Lido Resort Team

  • User:Larry W

    Trip type: Couples

    Good experience, we would return

    rating23 Sept 2025

    This is a lovely location, our rooms were Ocean front with balconies. We were surprised by the placement of two twin beds made separately but pushed together.Very clean , staff was attentive, we opted for the breakfast plan only since there are many restaurants in proximity to the hotel.If you opt for full meal plan dinner is not there strong suit. Rocamar Resort, Guest Services / Front Office at Royal Orchid Hotel, responded to this review Dear larrywL5741EF, Thank you very much for sharing your experience with us. We are delighted to hear that you enjoyed your stay, particularly the ocean-front rooms with balconies, the cleanliness of the facilities, and the attentiveness of our staff. It is also a pleasure to know that you appreciated the convenient location with a variety of restaurants nearby.We have taken note of your comments regarding the bed arrangement and the dinner offering, and we will share these with the relevant teams for review and improvement.We truly value your feedback and are pleased to learn that you would consider returning.We look forward to welcoming you back on a future visit.Yours sincerely,Rocamar Lido Resort Team

  • User:Tiede

    Trip type: Couples

    Not 4 star

    rating03 Jun 2025

    Self catering accommodation very poor. We wanted self catering with the facilities of a hotel. The room was big and clean. However, the kitchenette was very poor Limited amount of utensils and pots. No small pot to boil eggs. The microwave was out of reach and dangerous. I am 5ft 2 and had to stand on a stool to put anything in or out. No washing up sponge or washing up liquid. Everything was difficult The cooker was too big. We arrived after midnight and asked for milk.We were told it would be in our fridge. There was no milk so I asked the man on the desk to give us a small jug full. He said 'the kitchen was closed for the night!! One gets the feeling they dont want you to self cater. Most of the staff were pleasant. When we tried to access the pool no one told us what to do Firstly the guy on reception said we were given towels and we were not..No one said you need to change in your room before going down and how to get there. We went down and tried to find the changing room there wasn't any so we got changed in toilets!! There is no robes for guests to put on so you have to trek up 3 floors soaking wet and shower in your room. We had breakfast on the first morning it was a rather disorganised. The food is not of a high standard. Doesn't cater well for British guests. There where a couple of staff who were helpful. If this was the holiday inn express it would be fine but this is advertised as 4 star. It didnt really live up to our expectations. The area is lovely. The car parking is very very limited. Rocamar Resort, Guest Services / Front Office at Royal Orchid Hotel, responded to this review Dear Tiede,Thank you for taking time in sharing your feedback and review relative to your stay with us.We're truly sorry not all our services and facilities met with your satisfaction and apologize for the service inconsistencies and assure you this is not what we want our guests to experience.We appreciate all your constructive criticism, which is vital in our ongoing efforts in attaining complete guest satisfaction and comfort. Your comments will be shared internally at senior level and assure you all our guest feedback is taken seriously.However, we would like to point out that the microwave is in the top cupboard, 1.50 metres from the floor, and we have never had any complaints to date.A bottle of water, tea and coffee is provided on arrival. We do not provide milk and alternatevly would be provided at the bar, but it closes at 24:00.As for the robes, we do not provide but we also do not inform that we do.We hope that despite all, you managed to have a relaxing and memorable holiday experience with us and hope that you will afford us another opportunity to welcome you back sometime in the not-too-distant future to experience our normal standard of services. With kind regards,Rocamar Lido Resort Team

  • User:christine t

    Trip type: Couples

    Excellent service , great value for money .

    rating07 Oct 2024

    Amazing hotel with beautiful views over the sea ,was lovely clean and comfortable, staff very friendly food was lovely too , lots to do in and around hotel , lots of lovely restaurants to eat out & plenty of places to visit .we will return to this hotel for sure Rocamar Resort, Guest Services / Front Office at Royal Orchid Hotel, responded to this review Dear ChrisT_19612,Thank you for your kind words. It was a privilege for us to have you as our guests at the Royal Orchid Hotel.Your words testify to the dedication of our entire team in their daily efforts to please all our guests.Your feedback is very important to us, so thank you for sharing it with us.We hope to welcome you back to our hotel soon!With our kindest regards,Rocamar Lido Resort Team

  • User:Yellz72

    Trip type: Couples

    A relaxed hotel that offers great value for money

    rating14 Aug 2024

    Our room was spacious, comfortable and modern. The views were spectacular with the sun rising directly over our room every morning; super black-out curtains, though! We had a bed and breakfast booking and we never utilised the dinner facilities but breakfast was perfectly serviceable, though the serving dishes weren't keeping the food quite as hot as I'd have preferred. It is worth noting that this was once two hotels; the Rocomar and the Royal Orchid and we had rooms in the Royal Orchid section which, on the outside at least, seemed more modern than the Rocomar. This hotel was great value for money. The staff were friendly and helpful. We walked along the coast to other, probably more expensive hotels in Canico and can say that the Rocomar seemed more open and spacious and had generally better views of the ocean and coast as well as better access to the sea. Canico itself was quiet, pretty and was well served by numerous cafes and restaurants. still only a 20 minute bus ride from Funchal, though and the Rocomar provided a slick shuttle service there and back. Rocamar Resort, Guest Services / Front Office at Royal Orchid Hotel, responded to this review Dear Yellz72,Thank you very much for your nice words and for your fantastic rating.We are very happy that you had a good vacation with us!We hope to welcome you again soon, in one of our facilities.With our best wishes, Rocamar Lido Resort Team

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