Santana In Nature Bed & Breakfast

Recent Reviews: 30

• User:Leonora B

  Trip type: Family

  Little hidden gem

  01 Jan 2026

  Lovely, welcoming staff and after a day of challenging ebiking, an even more welcoming jacuzzi, with spectacular sea views.Rooms and bathrooms were very clean, massive, comfortable beds. Very attentive, helpful staff. Dinner was lovely, fresh fish cooked well and fresh vegetables, the recommended green wine went down a treat. Nice buffet breakfast, plenty to choose from. We would stay here again. Unfortunately we didn’t get the name of the receptionist that greeted us and who waited on us, but she was lovely, a real credit to the hotel, very knowledgeable about the island and green wines! Thank you

  Read more

• User:zdenarum

  Trip type: Couples

  Lost, found but NOT returned. Hotel staff denies finding valuable property.

  14 Nov 2024

  I stayed at this property two nights ago. The next day I realized I left my AirPods there. The Find my App confirmed that they are in or near the property. When we came to picked them up the staff responsible for cleaning the rooms denied seeing them even though I showed him that according to my App, they must be there. He said he cleaned the room himself and nobody stayed there after us. My App still shows that they are there!!!

  Read more

• User:Sally U

  Trip type: Couples

  Check your Expedia/ Hotels booking carefully

  06 Mar 2024

  The hot tub and the views were the redeeming features. Can't fault the location.Check in was ok, there was confusion over whether we has paid for breakfast (we had, the pleasant guy that checked us in eventually said it was sorted, the man working in the morning was pretty unwelcoming and clearly hadn't been told). Room 40 has a very smelly bathroom, had to sleep with the windows open to make it close to bearable!I wished we'd saved the £12 )and the hassle) associated as the breakfast was very basic and the restaurant had flies all around the buffet food. Check out was the same guy as breakfast.Glad we only had the one night here.

  Read more

• User:Harry D

  Trip type: Couples

  Heaven in Santana

  19 Sept 2022

  Human communication is 55% nonverbal, 38% vocal, and 7% words only. So words alone cannot do justice to this incredible place, but I will try.Honesty, passion, experience, and hard work from the staff, combined perfectly with the unrivaled natural beauty of Santana to deliver a memorable and soul touching experience at this ideally located and excellently managed B&B / Restaurant. The food, to die for. The service, outstanding. The price... I'd pay tenfold.A must visit gem of Madeira. Thank you for having us.

  Read more

• User:639samueld

  Trip type:

  Family nightmare on the worst conditions ever

  11 Sept 2022

  Worst bed and breakfast ever. This place shouldn't be allowed to exist as it is.I went on a 1 week family vacations which included me of course, my wife and my 2 kids which are 4yo and 8 months.Once we arrived to our room the smell of mold was all over the place, also the humidity levels were to high and there was this strange cold feeling although the outside temperatures were between 25-30ºCWe decided to stay since we paid the entire reservation up ahead (worst decision ever!)On the upcoming day we went down to take a breakfast and please be aware that you either have to walk outside through some long stairs or you have to drive by car. All because the cafeteria/restaurant is in another building way down the hill.With 2 kids including a baby stroller I wouldn't take the chance of walking those stairs... so, by car it was. The breakfast was not diverse at all, a poor combination of few things like bread and cereal and this is where I got really frustrated: they were serving yesterday's (or more) bread! Honestly it was so rough and dry that I went to talk to one of the staff members... they confirmed that it was not fresh bread.Continuing breakfast nightmare, I asked for an expresso coffee and guess what? It's not included! yes, you have to pay for the expresso separately although you are getting old bread for breakfast! Well, at this point my expectations were already broken and whatever comes after will be just an add-on to the overall nightmare... Well it got even worst: - The bathtub was rusty, yes you are stepping your feet on pure iron rust - The walls were filled with humidity and leaks , which is a major cancer contributor (google it) - You could here the pipes all night long. Yes, every time somebody goes to the toiled you are greeted with a pipe orchestra. - There is no sound proof from the other guest rooms, you ear everything (and yes, everything includes it) - There are areas on the room where the floor is elevated, like it at burst out of his misery Now, you can imagine that this experience with a family of 4 (including a baby) wasn't much fun wasn't it?

  Read more