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The Cliff Bay

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The Cliff Bay

locationFunchal, Madeira

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About The Cliff BayAbout The Cliff Bay

Location

This luxury hotel is located raised, on an impressive peninsula, directly by the sea and with breath taking views of the Atlantic. The town centre, just 2 km away, can be reached with the free hotel bus and offers a variety of shopping facilities as well as entertainment venues. Links to the transport network can easily be reached on foot lying about 500 m from the hotel and the nearest airport can be reached within 20 km.

Facility

12 suites and 189 double rooms are located on 9 storeys and can be reached by lift. The reception desk is open round the clock. Services such as a baggage storage service and a currency exchange service ensure a comfortable stay. Wireless internet access is provided in public areas. The resort offers a number of facilities for guests with disabilities. The complex has wheelchair-accessible facilities. There are a number of shops as well. The grounds of the resort feature a playground and a lovely garden. Additional amenities include a newspaper stand, a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the car park for a fee. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. All rooms are carpeted and include a double bed or a king-size bed. A safe, a minibar and a desk are also available. Extra comforts include a tea/coffee station. A direct dial telephone, a television with satellite/cable channels, a radio, a CD player, a DVD player and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Guests can take advantage of the nightly turndown service. Guests will also find slippers in their rooms. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror and bathrobes are provided. Wheelchair-friendly rooms can be booked. The resort has 201 non-smoking rooms.

Sport

Guests can work out or just relax in the outdoor and indoor pools. Kids can splash about in a special swimming area just for them. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A terrace with sun loungers and parasols is available. For guests who wish to keep active, tennis, crazy golf and golf are available. Water sports offered include snorkelling, and diving is available for a fee. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards and squash. Various wellness options are available at the resort, including a spa, a sauna, a steam bath, a hammam, massage treatments and hydrotherapy treatments. Guests of all ages have the opportunity to enjoy a fun entertainment programme.

Meals

Various dining options are available, including a non-smoking restaurant, a café and a bar. Catering options include half board and full board. A delicious and varied buffet awaits guests at breakfast. For lunch, guests can order à la carte. A set menu can be ordered at dinner. Diet meals, gluten-free meals and vegetarian dishes can be prepared on request. In addition, special catering options, picnics and snacks are available. The show cooking is a particularly special attraction.

Payment

The resort accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at The Cliff Bay Amenities at The Cliff Bay

  • Facilities

    • -

      24-hour reception

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Bicycle Hire

    • -

      Café

    • -

      Car Park

    • -

      Conference Room

    • -

      Currency Exchange

    • -

      Disability-friendly

    • -

      Games room

    • -

      Hairdresser

    • -

      Kids Club

    • -

      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

    • -

      Newspaper kiosk

    • -

      Playground

    • -

      Restaurant(s)

    • -

      Restaurant(s) with non-smoking area

    • -

      Room Service

    • -

      Shops

    • -

      TV Room

    • -

      Wifi

  • Hygiene

    • -

      Contactless check-in/-out

    • -

      Contactless payment

    • -

      Enhanced cleaning programme

    • -

      Hand sanitiser

    • -

      No high-touch furnishings

    • -

      No high-touch furnishings in public areas

    • -

      Time interval between room bookings

    • -

      Use of commercially available disinfectants

  • Meals

    • -

      à la carte Lunch

    • -

      Breakfast Buffet

    • -

      Full Board

    • -

      Half Board

    • -

      Set menu dinner

    • -

      Special Diet

    • -

      Special Offers

  • Sport/Entertainment

    • -

      Billiards/Snooker

    • -

      Children's Entertainment

    • -

      Children's Pool

    • -

      Cycling/Mountain Biking

    • -

      Diving

    • -

      Entertainment Programme

    • -

      Golf

    • -

      Gym

    • -

      Indoor Pool

    • -

      Jacuzzi

    • -

      Massage

    • -

      Minigolf

    • -

      Outdoor Pool(s)

    • -

      Parasols

    • -

      Sauna

    • -

      Squash

    • -

      Steam bath

    • -

      Sun loungers

    • -

      Sun terrace

    • -

      Table Tennis

    • -

      Tennis

LocationLocation

Map preview

Around this property:

Restaurants

100 m

Public Transport

500 m

City Centre

2 km

Shopping opportunities

2 km

Golf Course

12 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

5856

Very Good

709

Average

155

Poor

26

Terrible

18

Recent Reviews: 6764

  • User:EllenP79

    Trip type:

    Absolutely perfect!

    rating02 May 2026

    We enjoyed a perfect stay at Cliff Bay. It’s a stunning hotel, really luxurious without being at all pretentious. The service is exceptional. Our room was enormous and had the most beautiful sea view. Lovely quiet and relaxing location by the sea, but very easy walk into Funchal. We would definitely love to return! Guest Relations, Serviços ao cliente/atendimento at Hotel The Cliff Bay, responded to this review Dear Guest,Thank you very much for your wonderful review.We are truly delighted to know that you enjoyed such a perfect stay with us at The Cliff Bay. Your kind words describing the hotel as luxurious yet unpretentious, along with your praise for our exceptional service, mean a great deal to the entire team.We are pleased that you appreciated the spaciousness of your room, the beautiful sea views, and our peaceful seaside location, as well as the ease of walking into Funchal. Knowing that you found your stay relaxing and memorable is most rewarding for us.Thank you once again for your lovely feedback. We would be absolutely delighted to welcome you back for another exceptional stay in the future.Kind regards,The Cliff Bay Team

  • User:Julie K

    Trip type:

    A beautiful paradise in Funchal.

    rating01 May 2026

    We have just spent 4 nights at the Cliff Bay Hotel in Funchal. Everything about the hotel was perfect: attentive, friendly staff; an excellent range of great food and drinks with several different dining options. We loved the beautifully tended grounds on the different levels overlooking the sea and enjoyed the views out over Funchal Bay from our room. We stayed on a bed and breakfast package and the breakfast in the Rose Garden was superb- a great range of choices, all beautifully presented and really fresh. We ate some evening meals at the hotel and walked to some local restaurants in the area as well where we had really great food as well. Overall the hotel is a great choice if you want complete relaxation in a fantastic location with great food and accommodation. Guest Relations, Guest Services / Front Office at Hotel The Cliff Bay, responded to this review Dear Mrs.Julie,Thank you very much for your lovely review.We are delighted to hear that you enjoyed your stay with us, from the attentive and friendly service to the variety of dining options, beautiful gardens, and stunning views over Funchal Bay. It is especially rewarding to know that breakfast at the Rose Garden and your overall experience contributed to a truly relaxing stay.We look forward to welcoming you back to The Cliff Bay for another memorable visit.Kind RegardsThe Cliff Bay Team

  • User:JuliaHornig

    Trip type:

    Excellent hotel

    rating30 Apr 2026

    As usual this trip was made perfect by the hotel and fabulous staff. The views are breathtaking and I would not book any other hotel Guest Relations, Serviços ao cliente/atendimento at Hotel The Cliff Bay, responded to this review Dear Mrs. JuliaHornig,Thank you very much for your kind review and for your continued loyalty. We are truly delighted to know that, once again, your stay was made perfect by our hotel and our team. Your compliments regarding the breathtaking views and our fabulous staff are greatly appreciated and will be shared with everyone. It is a real honour to know that The Cliff Bay remains your hotel of choice, and we very much look forward to welcoming you back again soon.Kind regards,The Cliff Bay Team

  • User:RobindYork

    Trip type:

    Another wonderful holiday at this special hotel

    rating29 Apr 2026

    Great hotel in a great location, cannot fault it, deservedly 5* Excellent hepful and friendly staff throughout the place. Food and sevice in the restaurants is exceptional. The 30 minute walk down to Funchal is easy, and made more pleasurable by diverting through Parque de Santa Catarina and having a coffee break in its open air cafe overlooking the port. There is plenty to do and see in Funchal itself, and if you are not up to the walk back, there is an excellent bus service stopping near to the hotel costing just 2.05 euros per person. Of course you can take the bus down to Funchal if you are so inclined. There are many activities and sights to see and do throughout te island of Madeira, and the front desk are very helpful with suggestions and making arrangements for trips etc.Have aleady booked for next year our 3rd visit, says it all! Guest Relations, Serviços ao cliente/atendimento at Hotel The Cliff Bay, responded to this review Dear Guest,Thank you very much for your wonderful review and for choosing The Cliff Bay once again for your holiday. We are truly delighted to know that you enjoyed another memorable stay and that our location, facilities, dining experiences, and above all, our team, continue to meet your expectations.It is especially rewarding to hear your kind words about the friendliness and helpfulness of our staff, as well as your appreciation of the restaurants and service. We are also pleased that you enjoyed the walk to Funchal and the many activities the city and island have to offer, and that our Front Desk team could assist you with suggestions and arrangements.Knowing that you have already booked your third visit for next year is the greatest compliment we could receive. We very much look forward to welcoming you back for yet another wonderful holiday.Kind regards,The Cliff Bay Team

  • User:andrewsmith40

    Trip type:

    The cliff bay hotel

    rating28 Apr 2026

    A lovely hotel. Quality staff who ran the hotel like a well oiled machine. They were very helpful and made me feel welcome. Always smiling. Guest Relations, Serviços ao cliente/atendimento at Hotel The Cliff Bay, responded to this review Dear Guest,Thank you very much for your lovely review of The Cliff Bay Hotel. We are truly pleased to know that you felt so welcome and that our team’s professionalism, friendliness, and attention to detail made such a positive impression. Your kind words about our staff mean a great deal to us and will be proudly shared with the entire team. We hope to have the pleasure of welcoming you back again in the future.Kind regards,The Cliff Bay Team

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