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The Vine

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The Vine

locationFunchal, Madeira

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About The VineAbout The Vine

Location

The hotel is located in the centre of Funchal. The city and business hotel lies in the historical area of town, which includes a number of restaurants and shops that are within walking distance of the accommodation. Guests will also find bars and nightlife spots nearby, as well as sights such as St. Catarina public gardens (2 minutes' walk), the cathedral (5 minutes' walk) and the old town (10 minutes' walk). Barreirinha beach is some 400 metres from the accommodation and Madeira Airport is 20 km away.

Facility

The hotel has 79 non-smoking rooms, which are located on 6 storeys and are reachable by 3 lifts. The reception desk is open round the clock. Amenities include a cloakroom, baggage storage service, safe and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a babysitting service, a car hire service, medical assistance, a transfer service, room service (for a fee), a laundry service, a hairdresser and a hotel shuttle bus. Active guests can make use of the bicycle hire service (for a fee) to explore the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. Rooms have a double bed, a queen-size bed or a king-size bed. A safe and a minibar are also available. Extra comforts include a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi are provided as well. A hairdryer and a telephone are provided in the bathrooms, which include a shower and a bathtub. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

Sport

In the outdoor area, a heated freshwater pool guarantees comfortable swimming. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The fitness rooms are perfect for a comprehensive workout. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, massage treatments, hydrotherapy treatments and a solarium.

Meals

Various dining options are available, including a breakfast room and a bar. Guests can indulge their palates at 2 restaurants (non-smoking, air conditioning and high chairs). Catering options include bed and breakfast, half board and full board. A continental breakfast buffet guarantees a great start to the day. For lunch and dinner, guests can order à la carte. Special meals, including diet meals, are also available. In addition, special catering options and picnics are available. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at The Vine Amenities at The Vine

  • Facilities

    • -

      24-hour reception

    • -

      Air conditioning

    • -

      Bar(s)

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      Bicycle Hire

    • -

      Car Park

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      Cloakroom

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      Conference Room

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      Disability-friendly

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      Garage

    • -

      Hairdresser

    • -

      Hotel Safe

    • -

      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

    • -

      Newspaper kiosk

    • -

      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Restaurant(s) with non-smoking area

    • -

      Room Service

    • -

      Shops

    • -

      Wifi

  • Hygiene

    • -

      Enhanced cleaning programme

  • Meals

    • -

      à la carte Dinner

    • -

      à la carte Lunch

    • -

      Breakfast Buffet

    • -

      Continental Breakfast

    • -

      Full Board

    • -

      Half Board

    • -

      Special Diet

    • -

      Special Offers

  • Sport/Entertainment

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      Gym

    • -

      Jacuzzi

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      Massage

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      Outdoor Pool(s)

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      Parasols

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      Sauna

    • -

      Steam bath

    • -

      Sun loungers

    • -

      Sun terrace

    • -

      Tanning Studio/Solarium

LocationLocation

Map preview

Around this property:

Park

100 m

Nightclub

300 m

Beach

400 m

Bars / Pubs

400 m

Golf Course

7 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1806

Very Good

783

Average

184

Poor

38

Terrible

22

Recent Reviews: 2833

  • User:Mister I

    Trip type: Family

    My experience

    rating30 May 2026

    I was recently in this hotel and I liked hotel and room are beauteful and breakfast was very taste and rooms are quite and it's possible to rest but the swiming pool was very cold and they didn't want to heat the pool even if oursite was 21degrees and when I asked to make it little warmer they said isn't possible even when they talked with director on my request,was refused my request and that is very frustraiting when customers pay so expensive for hotel and stuff try to save money not to heat the pool waiting the pool will get warmer from sun and for this I woudn't recommend this hotel because I can get sick from cold weater and they don't care just to save money.

  • User:Carneddau

    Trip type: Family

    Hopefully, we will return.

    rating30 May 2026

    Great location. Clean comfortable rooms. Read all the reviews- yes they are a little dark, yes shower/toilet glass see through. But was not a major problem for us. We came as a family with older children, I wouldn’t recommend this hotel for children under 12 Staff were very helpful and have a great work ethic. Jorge in particular was always welcoming and professional during breakfast service and at the poolside bar - a real asset to the team. Great breakfast served daily with some variations each day. Would love to return.

  • User:Culture19281688710

    Trip type: Couples

    A bit more attentive staff needed

    rating11 May 2026

    It's a bit noisy over the shopping area but the rooms make up for this. as we were travelling around the island on a short break. Breakfast here is great everything you could ask for. Staff perhaps could be a bit more attentive when using the restaurant.

  • User:SophieParry97

    Trip type: Couples

    Devine

    rating07 May 2026

    Luxurious from start to finish, food was the best we've ever tasted, the facilities were in excellent condition and the hotel a work of art. Every staff member we encountered were extremely polite and friendly. Nothing was too much trouble. We went for my partners 30th birthday, balloons, cake & prosecco were put in the room for a charge which he absolutely loved, they left 30 balloons in the room whilst we were out exploring. The hotel is also in an extremely convenient location, there are plenty of amenities nearby. The clean was always clean and tidy during our stay. The breakfast is divine and very tasty.

  • User:Louise M

    Trip type: Solo travel

    Decidedly Average

    rating27 Apr 2026

    I recently stayed at The Vine Hotel and had a mixed experience.On the positive side, the location is excellent—very central and convenient for exploring Funchal. I was initially unsure about the hotel being situated within a shopping centre, which won’t appeal to everyone, but having a supermarket on the lower level and a coffee stand offering lattes for less than €2 was incredibly useful.The underground car park is another major advantage. Parking in Funchal can be both difficult and expensive, so having plenty of available spaces at the hotel removes a lot of stress, even when arriving back late.Housekeeping staff were friendly and did a thorough job. The rainfall shower was spacious, and both the bed and pillows were very comfortable. The water stations were also appreciated.That said, I wouldn’t consider this a 5-star hotel. The room was clearly in need of maintenance—shower fixtures were misaligned, and there were visible gaps and holes around fittings. Reception staff, specifically the male team members, came across as standoffish and not especially helpful. Room service was average at best and took a long time.Guest information also needs updating, as I encountered conflicting guidance. For example, the information stated that late check-out could be requested prior to the day of check out for a fee. When I asked the day before departure, I was told to ask on the morning of check-out. The next morning, the reception desk was unattended when I went down, so I couldn’t follow up. In a 5 star hotel, I would expect staff to note the request and proactively provide an answer.Overall, while some of the facilities are a bonus, the poor service and maintenance issues mean I wouldn’t choose to return if visiting Madeira again.

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