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Castrum Villae

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Castrum Villae

locationMelgaCo, Porto and North of Portugal

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About  Castrum VillaeAbout Castrum Villae

Location

This hotel is located a short walk from the centre of Castro Laboreiro.

Facility

The hotel has a lift and features 32 rooms. The friendly staff at the reception desk are happy to answer any questions. A baggage storage service and a safe are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. A number of shops, including a supermarket, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage (no extra charge) or in the car park (no extra charge). Other services include a 24-hour security service, a transfer service, room service, a laundry service and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with central heating. Some rooms include a balcony. Rooms have a double bed or a queen-size bed. Extra beds can be requested. A safe and a minibar are also available. A telephone, satellite television, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

Sport

Guests can enjoy a selection of sport and entertainment options. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, canoeing, billiards and hiking. Children are well looked after in the kids' club.

Meals

Dining facilities include a restaurant, a café and a bar. A fortifying breakfast is served daily. Staff are also happy to provide children's meals.

 Amenities at Castrum Villae Amenities at Castrum Villae

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Games room

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      Hairdresser

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      Hotel Safe

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      Kids Club

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Hand sanitiser

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Sport/Entertainment

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      Billiards/Snooker

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      Canoe

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      Cycling/Mountain Biking

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

44

Very Good

41

Average

32

Poor

10

Terrible

6

Recent Reviews: 133

  • User:leonors752

    Trip type: Couples

    Most disgusting and unhealthy accomodation I've been

    rating03 Sept 2018

    Terrible 3* Hotel, I've never paid so much for such a terrible accomodation, cleaning conditions are disgusting, it does not even reflect a developed European country, for sure inspection does not come to such remote place to evaluate the conditions of this hotel. Dust on the headrest of the bed, an empty bottle of water left under the desk from previous clients, rusty toilet bin, mold on every walls, spiderwebs on the windows, peanuts on the table of the bar at 08:00 opening time, and so on!!!!! This is disgusting unbelievable!! Raquel Santos, Vendas at Hotel Castrum Villae by Walk Hotels, responded to this review Estimado cliente,Primeiramente gostaríamos de lhe agradecer pela preferência pelo Hotel Castrum Villae by Walk Hotels, assim como, por disponibilizar um pouco do seu tempo para nos deixar um comentário.Lamentamos que a sua estadia não tenha cumprido com as suas expectativas e agradecemos o seu feedback que nos ajudará a melhorar a prestação dos nossos serviços.Esperamos poder repetir o gosto de o receber no nosso Hotel numa futura oportunidade.
  • User:Daniela V

    Trip type: Couples

    For one week

    rating30 Jul 2018

    The hotel was full in the reservation but they were nice and give us the posibility to reserve the room for special needs. The room was big and the wc was clean and new. The soundproofing of the walls could be better, and also the hotel was full, but we had the change of having nice silent room neighbors. The breakfast was served at 8am with a lot of choices, lot of different types of bread, fruit and they were always cheeking to refill anything needed. The staff is very polite and tries to help every time they can, even if they are not responsible for it. In our case the lunch and dinner was included and it was served in an restaurant near, with is considered by the locals the best restaurant near by, so it was a goo experience. Raquel Santos, Vendas at Hotel Castrum Villae by Walk Hotels, responded to this review Estimado cliente,Primeiramente gostaríamos de lhe agradecer pela preferência pelo Hotel Castrum Villae by Walk Hotels, assim como, por disponibilizar um pouco do seu tempo para nos deixar um comentário.As suas sugestões são extremamente importantes para nós, pois, só assim conseguimos manter uma prestação de serviços em constante evolução.Esperamos poder repetir o gosto de o receber no nosso Hotel numa futura oportunidade.
  • User:Vasyl M

    Trip type: Couples

    Good times, perfect rest

    rating18 Jul 2017

    This hotel is perfect for the vacation from the big letter. The area is so ecologically clean. Landscapes are awesome. Service and all the employees are kind and professional. Feels like new born after a visit to this hotel. Recommended! Patricia Z, Diretor-Geral at Hotel Castrum Villae by Walk Hotels, responded to this review Thank you for sharing with us your experience, we are in the village indicated the 7 natural wonders of Portugal, nature really favors us along with this we always seek to improve our structure and hospitality. Always feel welcome.
  • User:Diana-Guerra

    Trip type: Couples

    This hotel needs renovation

    rating05 Sept 2016

    This Hotel is located in such a nice place and it is a pitty. It needs urgent renovation!! Our room was smelly (mold smell) and we had to open the windows constantly. The bed was not confortable at all and general furniture needs renovation. Besides that, breakfast was so weak! Carlos O, Gerente de relações com clientes at Hotel Castrum Villae by Walk Hotels, responded to this review Agradecemos a crítica e atenção sempre para nós construtivas.De facto a quando da estadia,nada nos foi chamado á atenção pois teríamos imediata intervenção para qualquer inesperada situação.Somos um Hotel de montanha e com base nesse conceito,procuramos servir sempre pelo melhor.Assentamos também num princípio relacionado entre a qualidade e o preço que pretendemos manter.Somos todavia a agradecer as observações sendo que o corrigível assim será.
  • User:CarlosBF

    Trip type: Friends getaway

    Confort surrounded by pure nature.

    rating27 May 2012

    The hotel is confortable and well kept.The only detail is, not enough light in the washroom.The staff is very friendly and try their best to make Your stay as pleasant as possible.I had dinner there and, even though is not outstanding, the buffet is decent and some main courses are well cooked. Price is good. Carlos O, Gerente geral at Hotel Castrum Villae by Walk Hotels, responded to this review Muito obrigado pela atenção e simpatia sendo que a sua crítica nos estimula a mais e melhor!

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