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Hotel Dom Henrique Downtown

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Hotel Dom Henrique Downtown

locationPorto, Porto and North of Portugal

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About Hotel Dom Henrique DowntownAbout Hotel Dom Henrique Downtown

Location

Located in the tourist centre of the city, close to the centre of Porto, this hotel lies within a short distance of various shops as well as links to the public transport network (150 m and 50 m respectively). The sea is approximately 6 km away.

Facility

22 suites, 10 single rooms and 80 double rooms are located on 18 storeys and can be reached by lift. English- and French-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. A baggage storage service, a safe and a currency exchange service are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. Everyday necessities can be purchased at the supermarket. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a babysitting service, a childcare service, a car hire service, medical assistance, room service, an alarm call service, a laundry service and a coin-operated laundry. Complimentary newspapers are available. A business centre with fax machine and projector is available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a king-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. Cleaning on departure is among the services offered. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

Sport

Guests can enjoy a selection of sport and entertainment options. Excellent swimming awaits guests at the indoor pool. Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including a gym, callisthenics, a spa and hiking. An entertainment programme and live music round out the entertainment options.

Meals

Various dining options are available, including a restaurant with air conditioning, a café and a bar. Catering options include half board and full board. For breakfast, lunch and dinner, guests serve themseves at the buffet or choose their preferred fare from the menu (for lunch and dinner). Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at Hotel Dom Henrique Downtown Amenities at Hotel Dom Henrique Downtown

  • Facilities

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      24-hour check-in

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Foyer

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Restaurant(s)

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      Room Service

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Evening Buffet

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      Full Board

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      Half Board

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      Lunch Buffet

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Gym

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      Indoor Pool

LocationLocation

Map preview

Around this property:

Public Transport

50 m

Shopping opportunities

150 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

315

Very Good

438

Average

146

Poor

43

Terrible

23

Recent Reviews: 965

  • User:Jane W

    Trip type: Couples

    Good location

    rating05 Apr 2026

    Just back from a short stay here. The room was very comfortable, clean and spacious. The decor is a never ending brown all over the place. Brown carpet, brown walls, brown hallways. However we were out and about visiting the city so that was not an issue. Overall the experience was very good. The receptionists are rather unfriendly and strangely snooty which is a pity as they are front of house. The staff in the restaurant and bar are more customer oriented. Breakfast was decent. We ate once in the hotel restaurant and it was excellent. The bar on the 17th floor is well run and the view is stunning from there. The location is very handy. A few things could be improved but I would stay there again.

  • User:Angela B

    Trip type: Couples

    Great hotel

    rating08 Feb 2026

    Fantastic staff who could not he more helpful. Great location near everything! Super comfy bed. View from 17th floor is fabulous

  • User:kathysion

    Trip type: Friends getaway

    Disappointed overall

    rating18 Nov 2025

    Stayed for 4 nights for the marathon in porto. Great location and breakfast was plentiful. However very disappointed overall as they wanted an extra charge for everything. When asked if I could have a poached egg instead of scrambled for breakfast there was a charge! I have never come across this even when staying in a budget hotel! Likewise when I asked for two flutes to to take to room to drink champagne following completion of marathon there was a charge for this also! Again unbelievable! There was a coffee machine with two pods each and if we wanted more we had to pay! We were there for four nights so in my opinion should be replenished on a daily basis (same amount supplied for one night as there was for 4!) Also we made friends with two other coupled who informed us that the hotel was celebrating anniversary and they were given complimentary wine and treats upon arrival in room . We never had this even though I was celebrating my 50th birthday and also completing the marathon.Will not stay here again !!

  • User:TakeMeFarAwayPlease

    Trip type: Family

    Meh.

    rating14 Nov 2025

    I don't know how they achieve 4 stars.We arrive to front desk early, 10am, we know check in isn't until 3pm, but we disembarked a cruise, so here we are.I was next in line to check in and when it was my turn, woman at desk kept her head down. No acknowledgment until the bellman tapped on the desk.We check in and then we are left to sit on couches as it is a rainy day and of course our room isn't ready. I do know that there were empty rooms last night so I return to front desk and ask woman if I upgraded to a suite, can we check in earlier? This was apparently upsetting to her. If I were a manger, I would be happy to UPSELL a room and get my guests into a room so they are not looking like a tired group of unhoused loiterers looming about the lobby. Anyhow, she raised her voice and said, 'not til 3, I cannot check you in to a room until 3'!I walked away. I decided to kill some time and pay for a 60 min massage around the corner... wouldn't you know it, when I returned to the hotel at 12:30/1pm, she indeed checked my family into our rooms...... I did't HAVE to go get that massage after all.The bathroom has no wash cloths, the full tub is difficult for an 85 year old mother to navigate, the doors are heavy and the slamming keeps you up all night. Dark hallways, overall drab vibe. No vibe, actually.I'm an experienced traveler, I would not chose this hotel in the future. Godspeed.

  • User:A3589PWgarys

    Trip type: Couples

    Stuck in the 70’s

    rating18 Sept 2025

    We opted for floor 16 for view…not worth the upgrade. Hotel decor is stuck in the 70’s…dull and boringHad to pay for wine glasses in our room and would not let us bring coffee to our roomGreat location if driving as it is beside parking solo. I’d skip this place

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