Istay Hotel Porto Centro

Recent Reviews: 626

• User:Mentina B

  Trip type: Solo travel

  To avoid

  08 May 2023

  The staff was friendly and motivated.Convenient location easy to reach using public transport. It’s a shame that the heavy traffic causes a lot of annoying noise until late in the evening.Basic in so many ways: furniture and equipment (you won’t find any hairdryer).Wi-Fi connection was too weak, which actually made the service unavailable. A big issue for me! Consider planning a trip without any access to the web!The air conditioning wouldn’t work (another big issue!).The ventilation system in the windowless bathroom stopped working the very first night.My key kept demagnetising, which denied free access to my own room all the time.The breakfast was very simple and the same every morning with very few options to choose from.Generally speaking food is very poor in quality with pastries being microwaved several times, resulting in food that is scorching inside and melting outside.The price quality ratio is absolutely no good on the whole.It might be an acceptable option for a 1/2 days staying, not more if you don’t want to spoil your holidays

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• User:bottegamontuccib

  Trip type: Business

  GREAT ... and cheap !

  09 Oct 2020

  Wonderful location. Super clean room. Cheap. Front staff AMAZING. Close from train and bus station... and I loved the SUSHI in front of the hotel... I ve been two nights and also very cheap. DEFINITELY I will come back SEVERAL TIMESStrongly recommendedSommelier Mike Taylor Revenue Management Departamento Comercial, Vendas at Herculano Stays Porto, responded to this review "Dear Guest,Thank you for your review about Hotel iStay Porto Centro, which you have recently shared. We are delighted to learn that your stay was pleasant. Your kind recommendation is highly appreciated and we will be looking forward to seeing you once again. Kind regards, Hotel iStay Porto Centro."

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• User:Travelingigi

  Trip type: Couples

  Okay hotel

  29 Sept 2019

  We were surprised at the cost of hotels in Porto being higher than other places that we had stayed in Portugal. Whereas we had found nice moderate priced but very nice/cute hotels elsewhere, we had a harder time finding what we were used to at the same price. The hotel was clean, the staff were friendly and helpful, the breakfast was good, location was fine, and the room was just okay. Since we were here 3 nights we wished we had spent a little more for a little nicer room . Revenue Managem... D, Gestor de Relações Públicas at Herculano Stays Porto, responded to this review Dear Guest,Thank you very much for taking time to share your opinion about Hotel iStay Porto Centro. We are very sorry if some of our facilities are not like what you expected. We look forward to welcoming you back on your next stay in Oporto city. Kind regards, Hotel iStay Porto Centro Team.

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• User:bluenosejock1

  Trip type: Couples

  Great Location, will be back!

  07 Sept 2019

  Booked this Hotel based on how close it seemed to the "main square" of Porto. Little did I realise how fantastic the location was!!It is 10mins walk from the Main Metro station, Trindade. By the way i would highly recommend traveling around Porto by metro, once you have the zones sorted in your head it is simple, fast and safe/clean!The area of Batalha, where the hotel is located, is about 1 minutes walk from the main shopping street, less than 5 minutes to the nearest decent supermarket (dolce), 5 minutes walk to Avenue dos Aliados (Porto sign etc), 2 minutes (right outside hotel) to a stunning view of Porto's most famous iconic bridges. A few minutes more takes you to a bridge further inland that gives stunning views over the Dom Luis bridge, ribeira district etc.The Hotel itself - basic (previously easyjet hotel) but has everything we needed. Check in was easy, as was check out. We opted for the late check out which was great for our evening flight.There are two lifts, a small breakfast room where there is a sufficient buffet available (pastries, breads, cereals, fruit, yoghurts etc) and we didnt hear any noise through the walls. The rooms are a good size with air con included (God send). Our pillows were a bit on the small side but overall, for the price, we couldnt complain. The bathroom is a little quirky but serves its purpose.Wifi worked and easy to connect to. Bathroom had showergel so need for ours. All staff were polite and helpful and the only reason i havnt given the Hotel a 5 star rating is purely down to it being a budget chain and no fridge/hair dryer etc in the room. I would, however, absolutely return here! Revenue Managem... D, Gestor de Relações Públicas at Herculano Stays Porto, responded to this review Dear GuestThank you in advance for the preference in choosing Hoteis Premium.Knowing that your stay exceeds your expectations makes us very happy for giving you the best experience possible for our special guests.Waiting for your next stay with usBest Regards, Team Hotel iStay Porto Centro

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• User:Roldanlopez

  Trip type: Couples

  A Bit Too Budget

  12 Jul 2019

  The hotel is in a good location, fairly close to the train station. Front staff extremely friendly, kind and helpful. There are several areas that need dramatic improvement. The Wi-Fi is abysmal. It is glacially slow if it shows up at all. Often times in a space of 10 minutes you have to login four times. When you do have it, it takes over a minute to load a single page of text. It is glacially slow if it shows up at all. For foreign travelers, Wi-Fi is essential. I have no problem with a basic room, but there’s absolutely nothing on the walls. It’s spartan. The bed has two tiny pillows (for 2 people) and you can feel the mattress springs when you lay down. I wanted to call the front desk for more pillows, but the phone had absolutely no instructions and no pamphlet or info card was provided in the room for how to work the phone. They don’t provide bar soap or shampoo in the bathroom. There is one dispenser between the shower and the sink that dispenses cheap gel. There’s also no shower stall. Just a curtain you wrap around a shower head and an indentation in the floor where the shower water actually travels along a groove cut out to a drain under the sink. Also the shower curtains are very moldy. The staff has a lot of heart, but things could be made much better. I can not recommend.

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