Melia Braga

Recent Reviews: 1927

• User:Anita C

  Trip type: Family

  Dissapointed

  08 May 2026

  This hotel doesnt deserve 5stars. The room was not suitable for 3 sharing. 1 guest was on a camp bed even thou they paid the full rate. Bathroom facilities were in the bedroom basically. 1 door to slide between toilet and shower is rediculous!!! Robes for the Spa were supplied in the room but were taken after 1st day!!! Breakfast was crazy. Food was cold every morning unless you got the omelettes made fresh. The queue for these were ontop of the coffee n tea area so he was mayhem !! Coffee machines running out of water. No bowls or cups most mornings. Staff unhelpful and not very pleasant. Staff in the Spa very rude. Housekeeping took our cups after 1st day 3 calls to reception 2 hours before we got new ones. We were there for a wedding so alot of money was spent in this hotel over the week. It was not worth the money. Would definetely not return or recommend this hotel to anyone. Cristina Magalhães , Serviços ao cliente/atendimento at Melia Braga, responded to this review Dear Guest,Thank you for sharing your feedback. We are sorry that your experience did not meet your expectations.Regarding the room configuration, we would like to clarify that our rooms at Meliá Braga Hotel & Spa are double rooms with an extra bed option, rather than dedicated triple rooms. The additional bed provided is a standard extra bed commonly used in many hotels for this type of occupancy.We also regret the inconvenience caused with breakfast service, housekeeping response time and your experience at the Spa. Your comments have been shared with the relevant teams for review and improvement.We truly value all our guests and are disappointed to learn that we did not provide the experience you expected.We hope to have the opportunity to welcome you again and restore your confidence in our hotel with a more positive experience.Best regardsCristina MagalhãesGuest Experience Manager

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• User:Zahir A

  Trip type: Business

  Recommended place to stay and enjoy Braga amd surroundings

  04 May 2026

  I had an outstanding experience thanks to the reception staff member, (Sara Peixoto) who was consistently helpful, kind, courteous, and remarkably patient throughout my stay. From the moment I arrived, they went above and beyond to ensure everything was smooth and comfortable, handling every request with genuine warmth and professionalism. Their calm and attentive approach made a real difference, especially during busy moments, and it was clear they truly care about guests’ experiences. They are a true asset to the company and set a high standard for excellent customer service. Generally all staff were lovely kind and accommodating and chef makes a mean omelette 😋 Cristina Magalhães , Serviços ao cliente/atendimento at Melia Braga, responded to this review Dear guest,Thank you very much for taking the time to share your nice feedback. We are very pleased to receive your positive feedback regarding Sara, and we will gladly share your comments with her. It is a pleasure to know that her service contributed positively to your overall experience. We are also delighted to hear you enjoyed the chef’s omelette and your compliment will certainly be passed on to the kitchen team.We hope to have the opportunity to host you again soon.Best regardsCristina MagalhãesGuest Experience Manager

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• User:PlatinumForeverDUS

  Trip type: Couples

  Decent hotel for business and leisure

  18 Dec 2025

  Breakfast and gym were definitely the highlights - the structure of the room was somehow strange - bathroom too big and sleeping room too small - separated by a curtain (not exactly as per expectation) - however not a big issue neither Cristina Magalhães , Serviços ao cliente/atendimento at Melia Braga, responded to this review Dear guest,Thank you for your feedback.We are pleased to hear that you enjoyed your stay and that the breakfast and gym were highlights for you. We appreciate your comments regarding the room layout and understand that the design did not fully meet your expectations. Your observations are valuable.We hope to have the opportunity to welcome you again in the future.Best regardsCristina MagalhãesGuest Experience Manager

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• User:897jdo

  Trip type: Couples

  Best Portugal Experience

  24 Oct 2025

  Great experience, can't fault anything. Staff are lovely, accommodating, attentive and all of the in-between.Breakfast was wonderful, dinner was great but sauces for the side dishes would have topped it. Cristina Magalhães , Serviços ao cliente/atendimento at Melia Braga, responded to this review Dear guest,Thank you very much for sharing your nice words and for describing your stay at Meliá Braga Hotel & Spa as your best Portugal experience that truly means a lot to our entire team.We also value your suggestion regarding the sauces and will share it with our Chef. We look forward to welcoming you back soon.Best regards,Cristina MagalhãesGuest Experience Manager

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• User:Spencer F

  Trip type: Family

  Melia Braga is brilliant

  03 Oct 2025

  My Wonderful Experience at the Meliá Braga HotelI had an extraordinary stay at the Meliá Braga Hotel, and I’m excited to share why it stood out to me in every possible way.Exceptional People and HospitalityThe staff were uniformly warm, attentive, and genuinely helpful.Special mention goes to Christina, the Experience Manager, whose dedication and proactive approach made a huge difference. Christina’s responsiveness and anticipation of needs ensured my stay was smooth and enjoyable. Her thoughtful recommendations and willingness to go the extra mile truly set the tone for the trip.Impeccable Service, Even When Fully BookedThe hotel was fully booked, yet they managed to upgrade my room at a discounted rate for my two-night stay.This gesture was especially meaningful as I served as the Master of Ceremonies for a wedding.The upgrade not only enhanced comfort but also signaled a level of care and appreciation for guests that is rare to find.A Perfect Setting for a Wedding CelebrationThe hospitality extended to the broader hotel clientele profoundly aided me in delivering a fantastic MC performance for the wedding reception.Working with my business partner Liam and his wife, I felt supported by a team that understood the importance of such a momentous occasion.The atmosphere, service, and accommodations contributed to a seamless and memorable event.RecommendationI would recommend the Meliá Braga Hotel to anyone visiting Portugal. The service, especially from Christina and the entire team, is outstanding. It’s a hotel experience that elevates a visit and elevates moments that matter most.— Spencer Fearon (Boxing Historian) Cristina Magalhães , Serviços ao cliente/atendimento at Melia Braga, responded to this review Dear Mr. Spencer Fearon,On behalf of the entire team at Meliá Braga Hotel & Spa, thank you sincerely for your generous and thoughtful review. Your feedback reaffirms our purpose and inspires us to continue elevating the guest experience.We believe that genuine hospitality is reflected in the details and in anticipating what our guests might need even before they ask.I am personally very touched by your generous words. Your recognition is not only a personal honour, but also a reminder of why I am so passionate about what I do every day. Our guests' needs and ensuring their stay is what we strive for, every day, and it´s so good to know that it made a difference for you.Thank you once again for your recommendation and trust, it was truly a pleasure to welcome you.We look forward to welcoming you back to Meliá Braga Hotel & Spa soon.Warmest regards,Cristina MagalhãesGuest Experience Manager

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