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Monte Prado

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Monte Prado

locationMelgaCo, Porto and North of Portugal

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About Monte PradoAbout Monte Prado

Location

This hotel is located in Melgaço.

Facility

The hotel has a lift and features 50 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a cloakroom, a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (no extra charge). Further services and facilities include a babysitting service, a childcare service, a car hire service, room service, an alarm call service, a laundry service and a coin-operated laundry. Active guests can make use of the bicycle hire service to explore the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the mountain view from a balcony or terrace. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a mini fridge included among the standard features. A telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Slippers are included. A hairdryer and bathrobes are provided in the bathrooms, which include a shower. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

Sport

There are indoor and outdoor pools and a children's swimming area. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A sun terrace, sun loungers, and parasols are available. The hotel offers an extensive outdoor sports programme, including cycling/mountain biking, tennis, basketball, crazy golf, golf and horse riding. Water sports enthusiasts can enjoy canoeing and diving. Sport and leisure facilities at the hotel include a gym and billiards. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, massage treatments and a solarium.

Meals

Dining facilities include a restaurant, a café and a bar. The hotel offers a wide range of catering options. Half board and full board can be booked. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals, gluten-free meals and children's meals can be prepared on request. In addition, special catering options and snacks are available.

Amenities at Monte Prado Amenities at Monte Prado

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Cloakroom

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      Conference Room

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      Disability-friendly

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      Games room

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Playground

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      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Full Board

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      Half Board

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Basketball

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      Billiards/Snooker

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      Canoe

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      Children's Pool

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      Cycling/Mountain Biking

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      Diving

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      Golf

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      Gym

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      Horse Riding

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Minigolf

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Tanning Studio/Solarium

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      Tennis

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

266

Very Good

275

Average

150

Poor

68

Terrible

55

Recent Reviews: 814

  • User:georgy1966

    Trip type: Couples

    Melgaco

    rating16 Feb 2025

    Staff were friendly. Pool water and jacuzzi cold. The Banho turco smelled of sewage Pay for parking when there is no place nearby to park. Dinner we waited 30 min to order and 45 min between plates. Have to pay extra for bread and butter and pay for water.

  • User:Cathy C

    Trip type: Solo travel

    A Mixed Bag

    rating10 Nov 2024

    The room I shared with a fly for 3 days was comfortable but basic and overlooked a green pool. There was no tea, coffee or complimentary water in the room and the aircon didn't work very well. The sliding door to my mini balcony was so difficult to open that I thought it was perhaps not supposed to. Driving with a rental car, I was shocked to discover that it would cost me 50 euros a day to use the hotel's huge, empty car park. I opted to park in the street outside - along with most of the other guests! I regrettably ordered one terrible, room service meal which they added 5 euros to. I did not venture into the spa itself. Despite this, there were some definite positives. The breakfasts in their beautiful, sunny restaurant were delicious, accompanied by prompt and friendly service staff. The location of the hotel in Northern Portugal is in a forested region and subsequently idyllic. I met a bunny one morning on the walk to my car. I also took a walk down by the river that serves as the border with Spain. This was the highlight of my stay and should not be overlooked. Nature is often all the medicine one needs to recharge. I would potentially return one day.

  • User:DianaPortugal

    Trip type: Couples

    I expected better

    rating06 Oct 2024

    The hotel is nice and we had a relaxing stay, however they need to step it up in terms of service. You need to pay 7,50€ for the car park and the prices of the drinks in the room are stupidly expensive. The room is quite basic, with nothing really to offer, except a comfortable bed. We did not use the pool because it was raining but in general, it says it's a 4 star hotel but overly rated. Breakfast is pretty good.

  • User:Luís T

    Trip type: Couples

    I was SCAMMED and had the WORST experience ever

    rating20 Aug 2023

    I was looking for a room with privacy, a king size bed and a balcony. I had many options in mind but this hotel stood out for being beautiful and located in the middle of the nature.I called many times before booking the room to understand if the rooms with balcony were facing the swimming pool because some pictures showned rooms with balcony facing the pool in the ground floor, and I didn't want that because I'd loose the privacy. On the first call they told me that all the rooms were facing the mountains and that they had no rooms facing the swimming pool which left me confused. So I called 2 more times to be sure and on the third call the woman even joked about it because I was being so insisting about this issue and guaranteed me that I wouldn't be facing the pool, so I booked the "Fine Art Duplo New Deluxe w/ balcony" room.When I arrived the Hotel I was very disappointed because my room was in the ground floor facing one of the sides of the swimming pool, the one closer to the bar. That means I had constantly more than 15 people which could see everything inside my room if I didn't close the blackout curtain. It also means that the employee which answered my phone calls deliberately lied to me in order to get the sale done, and it wasn't a misunderstanding since I'm a native Portuguese and we spoke the same language on 3 different phone calls in the same day. I went to the reception to demand for another room and get an explanation for this situation to what they simply appologized and said that it must have been a misunderstanding because all the "Fine Art Duplo New Deluxe w/ balcony" rooms were in the ground floor facing the swimming pool so I would have the same problem in all of them. Then I asked for a room with no balcony, with privacy and a king size bed and they gave me a far inferior room in the first floor, where some people in the pool could also see inside the room, which had a horrible noise everytime the electricity was turned on, to the point where we had to turn the electricity off in order to sleep and because of that we couldn't even charge our cellphones and laptops. Beyond this, it also sounded pretty dangerous, I doubt it would pass any kind of inspection. Regarding this issue, we call the employees and neither they had an electrician nor they were able to call one. Because I paid 21€ more to get a room with balcony which I didn't get, because an employee lied deliberately to get another client and also because they gave us a room with mediocre staying and safety conditions I asked for a partial or total refund, which was entirely dennied.The Hotel as an amazing swimming pool and location, with trekking paths and birdwatching places nearby, an amazing river, a beautiful design, an ok breakfast (it wasn't good but it's not bad also), but I don't recommend at all because the service is very very poor, it was the worst experience I ever had in a hotel. It was a waste of money, vacations, time and patience.

  • User:Robert F

    Trip type: Couples

    Lovely location - disasterous management staff

    rating02 Jul 2023

    Arrived on 2 July after long drive to be told we couldn’t book a table for dinner as restaurant was full! Ended up searching for somewhere to eat on a Sunday night in Melgaco which was dead- finally found some food at a mediocre restaurant.So we made sure we booked a table for 3 July 8pm. On arrival at restaurant there was no booking made! This hotel needs a new manager who knows how to run a hotel & restaurant - soon!Whoever owns this place your investment is suffering because of lack of management. The rooms are lovely & pool / views etc but as this rate you’ll have no guests.Sort it out quickly!

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