Novotel Porto Gaia

Recent Reviews: 1392

• User: Micki C

  Trip type: Friends getaway

  Bad weather

  We went for a break and understood breakfast was included . Mind you the hotel is more than €120 a night in average and it’s higher than most properties offering breakfast . However I was chased through the breakfast room told at high voice my breakfast was not included when in 2 we understood that it was. Now a misunderstanding can happen but 1 in 2 we did t understand it like that at all 2 the a… Read moreWe went for a break and understood breakfast was included . Mind you the hotel is more than €120 a night in average and it’s higher than most properties offering breakfast . However I was chased through the breakfast room told at high voice my breakfast was no… Read more

• User: Ian T

  Trip type: Family

  Tricky to find by car but once there the hotel and its friendly and helpful staff make this areal a real find.

  This is an excellent hotel with good facilities, great rooms, good services and most of all the best staff.This is an excellent hotel with good facilities, great rooms, good services and most of all the best staff.

• User: Alineamaral83

  Trip type: Family

  Needs renovation and definitely not a 4 star hotel

  Definitely not a 4 star, maximum 2.5. The whole building is run down and needs renovation. The bathtub is high and hard to get in and out, our sink was clogged and AC is noisy. There is no iron in the rooms, no coffee machine (just instant coffee) and we only had water in the first day. They say rooms are all non smoking but they smell otherwise. Restaurant closes earlier than advertised in google… Read moreDefinitely not a 4 star, maximum 2.5. The whole building is run down and needs renovation. The bathtub is high and hard to get in and out, our sink was clogged and AC is noisy. There is no iron in the rooms, no coffee machine (just instant coffee) and we only… Read more

• User: Siamak S

  Trip type: Friends getaway

  Much improvement is needed

  This hotel is not a four-star hotel as advertised—at best, it’s a 2.5 or 3-star. The building is old, likely from the 1970s or earlier. The staff is good, but there’s no proper lounge. No coffee maker in the room, only instant coffee. Bottled water was provided only on the first day. The bathtubs are high and difficult to step into. The rooms were non-smoking but had a smoky smell. Pedro Gageir… Read moreThis hotel is not a four-star hotel as advertised—at best, it’s a 2.5 or 3-star. The building is old, likely from the 1970s or earlier. The staff is good, but there’s no proper lounge. No coffee maker in the room, only instant coffee. Bottled water was provide… Read more

• User: Papito1

  Trip type: Couples

  Restaurant

  Ate at the Novotel restaurant one night, directly across from the Ibis.Restaurant and bar was serviced by one waitress, needless to say, service was terrible. The pork 'cheeks' (as per menu) were good, but my veal steak was tough, ordered the veal precisely because it's not supposed to be tough. Meal was to come with fries and a vegetable. Fries were Novotel's version of potato chips and did not g… Read moreAte at the Novotel restaurant one night, directly across from the Ibis.Restaurant and bar was serviced by one waitress, needless to say, service was terrible. The pork 'cheeks' (as per menu) were good, but my veal steak was tough, ordered the veal precisely be… Read more