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Hotel Universal

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Hotel Universal

locationPorto, Porto and North of Portugal

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About Hotel UniversalAbout Hotel Universal

Location

Centrally located in Porto, this hotel is approximately 6 km from the beach.

Facility

The hotel has a lift and features 42 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. Everyday necessities can be purchased at the supermarket. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a car hire service, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. A fax machine is available for guests' business needs.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed or a queen-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. A telephone, a TV and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

Sport

There are many ways to relax or stay active at the hotel, including cycling/mountain biking, golf, a gym, billiards and a spa.

Meals

Dining facilities include a café and a bar. A continental breakfast guarantees a great start to the day.

Payment

The hotel accepts the following credit cards: American Express, VISA and MasterCard.

Amenities at Hotel Universal Amenities at Hotel Universal

  • Facilities

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Bicycle Hire

    • -

      Café

    • -

      Car Park

    • -

      Disability-friendly

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      Garage

    • -

      Hotel Safe

    • -

      Laundry Facilities

    • -

      Laundry Service

    • -

      Lifts

    • -

      Pets

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      Room Service

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      Small supermarket

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      TV Room

    • -

      Wifi

  • Hygiene

    • -

      Contactless check-in/-out

    • -

      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Mandatory mask-wearing

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      Protective equipment for employees

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      Protective equipment for guests

    • -

      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Sport/Entertainment

    • -

      Billiards/Snooker

    • -

      Cycling/Mountain Biking

    • -

      Golf

    • -

      Gym

LocationLocation

Map preview

Around this property:

Beach

6 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

50

Very Good

152

Average

147

Poor

41

Terrible

34

Recent Reviews: 424

  • User:Tim A

    Trip type: Friends getaway

    Great location and value

    rating10 May 2026

    Perfect location for exploring Porto and excellent value. Very helpful reception - allowed in to our room early which was a great help to drop off bags and go exploring.

  • User:885martinn

    Trip type: Couples

    Disappointing hotel

    rating30 May 2024

    We stay in hotel for 4 nights and were very disappointed with the amenities. We were informed when we checked in that the WiFi was not working as the cable had been damaged by work outside in the street and that they hoped it would be restored the next. The WiFi never worked during our stay. Interestingly if we searched for available networks, the hotel secure network always showed up. The room had no safe, which meant we had to bring our valuables with us when we were out. If you are looking for anything more than the most basic. This hotel is probably not for you. I wouldn’t stay again.

  • User:C T

    Trip type: Family

    Great Location and Great Service!

    rating08 Jun 2022

    This place is of great value and superb service. Stayed for two nights. Jessica, from front desk, the staff helping with breakfast, basically everyone delivered a spectacular service. I was impressed with quality of service, cleanliness, and value for the money. Definitely I will be at this hotel whenever back in Porto.

  • User:370henrikf

    Trip type:

    Be careful with rooms on second floor

    rating06 Jun 2022

    We stayed in rooms 204 & 205 from 3/6-6/6 2022. Windows have plastic foil so you cannot look through to the back yard. The noise from 2 am to 6 am from the billard room next to the reception sounded like fighting and screaming for hours. The receptionist could not stop it. Earplugs are a necessity. The location is very central.

  • User:riemkrieg

    Trip type: Friends getaway

    Great except the glass bathroom

    rating12 Jun 2021

    I spent 3 nights in this hotel and it was quite a pleasant stay. The location is FANTASTIC in the middle of all attractions so you can almost visit everything with a few minutes walk. The room was clean and has enough space for 2 people to be comfortable. We asked for an iron and it remained in our room for the entire stay. The only thing I didn’t find comfortable was the bathroom. There is a private bathroom inside the room and the walls are made of glass! So, if the person outside the bathroom will hear everything happening inside. Also, if the bathroom light is on, this means that the whole room is lit. Also, if you are someone who likes sleeping in complete darkness, the blackouts are not very good which means once the sun rises, you will find the room very illuminated.

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