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Portobay Flores

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Portobay Flores

locationPorto, Porto and North of Portugal

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About Portobay FloresAbout Portobay Flores

Location

This hotel is located in the heart of Porto.

Facility

Multilingual staff (English, German, French) at the reception desk in the lobby are happy to answer any questions. Wireless internet access in public areas allows guests to stay connected. The hotel offers a range of facilities for guests with disabilities. A fireplace creates a cosy atmosphere. A number of shops, including a supermarket, are great for shopping or just browsing. Guests of the hotel are welcome to relax in the garden. Additional facilities include a library. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a babysitting service, a childcare service, 24-hour room service, a laundry service and a hotel shuttle bus.

Rooms

Rooms feature a living room, a kitchen and a bathroom. Air conditioning and central heating ensure comfortable temperatures. A balcony is included as standard in some rooms. Rooms have a double bed or a king-size bed. Separate bedrooms are available. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. Extra comforts include a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, satellite television, a radio and WiFi are provided as well. Guests will also find slippers in their rooms. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror, bathrobes and a telephone are available for daily use. The hotel has non-smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. Comfortable sun loungers are available on the terrace. Sport and leisure facilities at the hotel include a gym, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon, massage treatments and Ayurveda treatments. Children are well looked after in the kids' club.

Meals

The dining area includes a restaurant and a bar. Half board can be booked. A generous breakfast buffet and dinner offer culinary delights every day. The menu also offers gluten-free meals and vegetarian dishes. The hotel also offers snacks. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at Portobay Flores Amenities at Portobay Flores

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Car Park

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      Conference Room

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      Disability-friendly

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      Kids Club

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      Laundry Service

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      Lifts

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Half Board

  • Sport/Entertainment

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      Aerobics

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      Gym

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      Indoor Pool

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      Massage

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

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      Sauna

    • -

      Steam bath

    • -

      Sun loungers

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1101

Very Good

104

Average

20

Poor

10

Terrible

9

Recent Reviews: 1244

  • User:hilarylynnenicol

    Trip type:

    Location

    rating05 Jun 2026

    Location was easy to get everywhere hotel staff very friendly and helpful. Food was excellent and service excellent

  • User:Voyage36053531752

    Trip type: Couples

    Beautiful hotel in the heart of Porto

    rating04 Jun 2026

    Beautiful hotel in a great location in a historic building in the heart of Porto. The staff was friendly and efficient and the room and common spaces were exceptional. The hotel has the feel of a museum, mixing features of its historic structure with modern, elegant finishes.

  • User:andreawU6474CV

    Trip type: Couples

    Loved this hotel!

    rating30 May 2026

    PortoBay Flores is an exceptional hotel. The staff were very helpful. The atmosphere was lovely and the breakfast buffet was phenomenal ! PortoBay Flores, Guest Services / Front Office at PortoBay Flores, responded to this review Dear guest, We were very grateful for your feedback and for choosing the PortoBay group. Your words confirm the dedication of the entire team and our desire to continue to satisfy our guests’ needs. We look forward to your next visit! Thank you!Francisco AbreuFront deskPortoBay Flores

  • User:Ken Y

    Trip type:

    Beautiful hotel in amazing location.

    rating30 May 2026

    Room had a small private patio that opened onto a beautiful, peaceful interior courtyard. A place of peace and tranquility away from the crowds on the street. PortoBay Flores, Guest Services / Front Office at PortoBay Flores, responded to this review Dear Guest,Thank you very much for choosing PortoBay Flores hotel for your stay in Porto. We were very pleased to read your message about our hotel and team. Your comments are very valuable for us and for our future guests.We look forward to having you back again!Kind Regards,Francisco AbreuFront OfficePortoBay Flores

  • User:MonsieurTT

    Trip type: Couples

    Ancient and Modern

    rating28 May 2026

    We are great fans of Porto Bay Hotels so picking Flores for a short break was an easy decision. Many buildings in Porto consist of a Preserved original façade with a modern development grafted onto the back. Porto Bay Flores is one such and has been particularly well done. The mix of old and new is quirky, some old parts have a Dungeon feel with iron bars to the windows and a dark “tunnel of doom” linking to the new extension which is unashamedly modern, classy and comfortable. The entrance is off a street with traffic restrictions but official taxis can stop right outside, walking to the river less than ten minutes.Reception was friendly and efficient and they arrange dinner for us at a sister hotel, billing including our Porto Bay discounts was seamless, we just charged the bill to our Flores room number.Close to the entrance is a small lounge area and the Bistro restaurant where we had a lunch and a couple of evening meals, all very good both food and service.Breakfast is in a larger room on the next floor, plenty of choice both hot and cold, thankfully for a European hotel the hot food and the tea were actually HOT. They also have an A la Carte menu to complement the buffet which my wife sampled and pronounced excellent. The outside courtyard garden is lovely peaceful and quiet and just a few steps from the bar.Facilities are impressive for a relatively small hotel with Gym, Small Pool, Saunas etc.Our room 605 was Spacious and comfortable, higher floors are recommended to take advantage of the views over the city.Just one day the morning housekeeping was not done so we had damp towels for getting ready to go out for the evening. On return however everything was cleaned and refreshed so we were happy enough.Porto is a hilly city with steep streets and steep steps. Sensible shoes are advisable. Rive trips are easily available and at 20 Euros for the fifty minute “Six Bridges” circuit excellent value.We did not have much sunshine on our visit but enough to see how attractive and interesting the city is.Porto makes an excellent city break and Porto bay Flores is a well-positioned hotel, close to all the main sights.Highly recommended. Front Office, Guest Services / Front Office at PortoBay Flores, responded to this review Dear Guest,Thank you very much for choosing PortoBay Flores hotel for your stay in Porto. We were very pleased to read your message about our hotel and team. Your comments are very valuable for us and for our future guests.We look forward to having you back again!Kind Regards,Francisco AbreuFront OfficePortoBay Flores

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