Room Select Porto

Recent Reviews: 12

• User:GoPlaces02282477747

  Trip type: Couples

  Good location

  21 Apr 2024

  Hotel is very convenintly located close to metro station and within walking distance to historic sites and ammenities. However, early check in icould be strictly not avaliable and guest registration somewhat complicated for staff seems not properly trained for the job. The hotel went thru a recent renovation leaving behind the lack of running hot water in the rooms. For this reason, we had be relocated to a different nearby hotel from the same brand with hot water and an added kitchen in the room. The remainder of our stay was decently confortable.

  Read more

• User:Yogmart

  Trip type: Couples

  Bring Your Own Tea & Toilet Tissue

  15 Mar 2024

  This is a really badly managed Hotel. Firstly the Hotel changed its name some time in the recent past and is now called ROOM SELECT PORTO. Unfortunetely they omitted to inform their guests of this change and we spent a long time trying to find the Hotel along with other guests. Eventually someone got trough on the telephone and we were able to find the newly named Hotel. One of the guests was quite upset about it and when I said it to the member of staff he said we had been informed. I told him we had not been informed. We did get an email to say the name had changed, three hours later. The room was nice and bed was comfortable. It was noisy at night with a dog barking somewhere under our window for the 3 days we were there. The floor of the room was dirty. The room boasted of having Tea & Coffee facilities but when the room was serviced they never replaced Tea Bags, Milk, Coffee or Toilet rolls. I went down to reception on the 3rd evening and asked for these items and was told by the rude member of staff that these were complimentary on the first night only but he would give me just a toilet roll. This is the first time I have ever heard such nonsense from a Hotel anywhere and I thought it was disgraceful. Location of the Hotel is at the top of Porto so if you are planning on walking its quite steep to get there. Would not recommend this Hotel to anyone and I would very rarely give anywhere one star but if I book and pay to stay in a Hotel I would expect them to provide a certain level of service which was not available here.

  Read more

• User:Patricia S

  Trip type: Family

  A lovely hotel

  05 Jul 2023

  We visited as a group of six and enjoyed a wonderful stay. Lovely clean well serviced rooms. Tea and coffee, comfortable bed and good bathroom. A lovely touch, as it was SanJoao festival 2 decorated cakes and colourful plastic hammer for our use. Thankyou for a lovely stay.

• User:Mutti19

  Trip type: Family

  Great stay

  26 Jun 2023

  We have just returned from a seven night stay and had a great experience. Our rooms were extremely clean and well appointed. We found the hotel quiet, the breakfast is buffet style with both hot and cold dishes and high quality ingredients, something for everyone. Enjoy the bar facilities at very reasonable prices, €3 a glass of wine can’t be bad!! All staff we encountered were polite, professional and helpful and would highly recommend this hotel.

  Read more

• User:NataliaAE

  Trip type: Couples

  Quite Hotel in a quite area, recomended.

  22 Apr 2023

  Nice hotel, nice room with good space nº501, good views, quiet and clean. Good beds with really good pillows.It´s a little far of the center but a quite area and with parking in front of the hotel. Sundays free. Good treatment in the front desk, specially Ana. We don´t have breakfast we went to a nearest coffee shop really good in Rua Dos Martires da Libertade called Oporto Bakery.