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The One Monumental Palace

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The One Monumental Palace

locationPorto, Porto and North of Portugal

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About The One Monumental PalaceAbout The One Monumental Palace

Location

This hotel is located right in the heart of Porto.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops as well. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, 24-hour room service, a laundry service and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe and a minibar are also available. Guests will also find a tea/coffee station included among the standard features. A telephone, a TV and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Slippers are included. A hairdryer and bathrobes are provided in the bathrooms, which include a shower. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. The sun loungers are perfect for soaking up some sun. For those who wish to stay active while on holiday, the hotel offers cycling/mountain biking. Sport and leisure facilities at the hotel include a gym, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam and massage treatments. Activity coordinators organise an entertainment programme for adults and children.

Meals

Various dining options are available, including a restaurant, a café and a bar. A generous breakfast buffet guarantees a great start to the day. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The hotel accepts payment by MasterCard.

Amenities at The One Monumental Palace Amenities at The One Monumental Palace

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Cycling/Mountain Biking

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      Gym

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      Indoor Pool

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Steam bath

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      Sun loungers

LocationLocation

Map preview

Around this property:

Centre

3 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

683

Very Good

38

Average

18

Poor

6

Terrible

11

Recent Reviews: 756

  • User:833jurgenp

    Trip type: Couples

    Great location and service!

    rating27 May 2026

    A very good location, with very good service and big rooms. Good restaurants in the property. Walking distance to everywhere. FO Supervisor , Guest Services / Front Office at The One Monumental Palace, responded to this review Dear Guest,Thank you for your valuable feedback following your stay at The One Monumental Palace.We are delighted to know that you enjoyed our location, service and the size of our rooms, as well as your experience in our restaurants.Your kind comments are greatly appreciated by our entire team and serve as a wonderful motivation to continue delivering exceptional experiences.We hope to welcome you back on a future visit to the beautiful city of Porto!Warmest Regards,Guest Experience Team

  • User:Cornell87

    Trip type: Couples

    Luxurious and friendly

    rating15 Apr 2026

    We had a wonderful experience at this well appointed luxurious hotel. The included breakfast had a wide variety of delicious hot options as well as a plentiful buffet. Nothing could top our friendly bar tender, Francisco, and the delicious bar food created by the chef at the Bar American, Louis, who clearly has a passion for the culinary arts. Spectacular stay FO Supervisor , Guest Services / Front Office at The One Monumental Palace, responded to this review Dear Mr. Cornell,Thank you very much for your kind feedback.We are truly delighted to hear that you enjoyed your stay and our breakfast. Your special mention of Francisco and Louis at the bar means a great deal to us and will certainly be shared with them.We look forward to welcoming you back soon.Guest Experience Team

  • User:555lou

    Trip type: Couples

    Perfect location to explore Porto

    rating12 Apr 2026

    This is a fab hotel. The location is perfect for exploring and the rooms are a great size. Comfy beds and a great bar to have drinks in the evening with the pianist. The spa is lovely and th fitness room has everything you need too. Highly recommend. FO Supervisor , Guest Services / Front Office at The One Monumental Palace, responded to this review Dear Mr. Lou,Thank you so much for your wonderful words. We are absolutely delighted to know that we have met your expectations - from our location and piano bar to the comfort of the bed and our spa area. It truly means a lot to us.We very much look forward to welcoming you back for another exceptional stay.Guest Experience Team

  • User:simontV6758WV

    Trip type: Family

    Great place, great service, and nice people!

    rating11 Apr 2026

    We celebrated our mother-in-law's 77th birthday. What a beautiful hotel and wonderful service. Highly recommended! There was also a nice surprise in her room because it was her birthday. The breakfast is fantastic, by the way! FO Supervisor , Guest Services / Front Office at The One Monumental Palace, responded to this review Dear Mr. Simon,Thank you for sharing your feedback about your recent stay at The One Monumental Palace.It was truly a pleasure to host such a special occasion and we are delighted to hear that you enjoyed the experience. Moments like these are exactly what we strive to create for our guests.We hope to welcome you back again for many more memorable celebrations!Guest Experience Team

  • User:lindanyc22

    Trip type: Family

    10/10 Amazing!

    rating20 Mar 2026

    I wish I could stay at this hotel whenever I travel! 5 stars all the way! Gorgeous, clean and modern. 10/10 for service, amenities and atmosphere. I stayed 3 nights with my mom. Bathroom was large with plenty of room to neatly store all our makeup and toiletries. An actual shower DOOR and not those half glass half open situations that gets the floor all wet. Lots of closet and drawer space. The TV was in a giant mirror on the wall. Breakfast was OUTSTANDING. The food and service 100/10. I'm still thinking about it. Champagne, fresh pressed juices, komboucha, lots of fresh fruit, pastries, basically anything you could want. PLUS a menu for eggs, french toast, etc. The wine tasting experience in the bar was excellent. B. Zein was amazing at explaining each wine and the charcuterie board was beyond delicious. The spa was such a treat at the end of the day for a soak or steam. I miss this place so much.Ricardo at the front desk was lovely as well as the doorman (tall with glasses).I would live in this hotel if i could.We had lunch at the Japanese restaurant, it was lovely.If you are visiting Porto, please stay here, you will not regret it. It is also in a great location, walkable to everything. FO Supervisor , Guest Services / Front Office at The One Monumental Palace, responded to this review Dear Ms. Linda,Thank you so much for taking the time to share your positive feedback. We are truly delighted to have met your expectations.Your kind comments are greatly appreciated by our entire team and serve as wonderful motivation to continue delivering exceptional experiences. We are thrilled to hear that you enjoyed our facilities and our lovely team; Ricardo, Bilal, and Márcio will be especially happy to hear your kind remarks.We very much look forward to welcoming you back on a future visit to the beautiful city of Porto.Guest Experience Team

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