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Torel Palace Porto

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Torel Palace Porto

locationPorto, Porto and North of Portugal

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About Torel Palace PortoAbout Torel Palace Porto

Location

This hotel warmly welcomes guests in Porto.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a library. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, 24-hour room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. A fax machine is available for guests' business needs.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A telephone, satellite television, an alarm clock and WiFi are provided as well. Slippers are included. A hairdryer and bathrobes are provided in the bathrooms, which include a shower. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has non-smoking rooms.

Sport

The outdoor pool complex provides invigorating refreshment. Comfortable sun loungers are available on the terrace. Refreshing drinks are served at the poolside snack bar. There are many ways to relax or stay active at the hotel, including a spa, a sauna, a beauty salon and massage treatments.

Meals

Dining facilities include a restaurant, a café and a bar. A continental breakfast buffet guarantees a great start to the day. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. In addition, special catering options and snacks are available. Alcoholic beverages are available.

Payment

The hotel accepts payment by MasterCard.

Amenities at Torel Palace Porto Amenities at Torel Palace Porto

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

    • -

      Medical Assistance

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      Pets

    • -

      Restaurant(s)

    • -

      Room Service

    • -

      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Massage

    • -

      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Sun loungers

LocationLocation

Map preview

Around this property:

Centre

2 km

Beach

7 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

647

Very Good

21

Average

6

Poor

2

Terrible

2

Recent Reviews: 678

  • User:GrandTour800022

    Trip type: Family

    An incredible place! Perfection. Everything is fine with beauty and grace from reception to restaurant to housekeeping.

    rating02 Jun 2026

    The staff is fantastic! Informed and helpful n every way possible! Ricardo Gorito Meira, General Manager at Torel Palace Porto, responded to this review Dear GrandTour800022,Thank you so much for sharing your experience in our Torel Palace Porto with us. It was a pleasure to welcome you as our guest!We are extremely happy to know that everything was to your please and we hope to meet you again to share new experiences and another unforgettable stay!Yours sincerely,Torel Palace Porto Team

  • User:mmitchell210588

    Trip type: Family

    Incredible service makes Torel Palace stand out

    rating23 May 2026

    Absolutely beautiful hotel, with exceptional service. Breakfast is particularly amazing!! Staff care and attention really stood out. Ricardo Gorito Meira, General Manager at Torel Palace Porto, responded to this review Dear mmitchell210588,Thank you so much for sharing your experience in our Torel Palace Porto with us. It was a pleasure to welcome you as our guest!We are extremely happy to know that everything was to your please and we hope to meet you again to share new experiences and another unforgettable stay!Yours sincerely,Torel Palace Porto Team

  • User:Ole Præst L

    Trip type: Friends getaway

    A gem

    rating19 May 2026

    A perfect stay and a warm recommendation from me Ricardo Gorito Meira, General Manager at Torel Palace Porto, responded to this review Dear Ole Præst L,Thank you so much for sharing your experience in our Torel Palace Porto with us. It was a pleasure to welcome you as our guest!We are extremely happy to know that everything was to your please and we hope to meet you again to share new experiences and another unforgettable stay!Yours sincerely,Torel Palace Porto Team

  • User:lunartuna

    Trip type: Couples

    A palace in Porto

    rating18 May 2026

    Twenty mins from the airport if the traffic is behaving, and centrally located for ease of walking to all the major tourist spots North or South of Douro. The Torel is a marvellous hotel, that delivers on all levels. The staff are it's foundation; endlessly friendly, professional and effortlessly helpful. From reception to the restaurant and housekeeping, there's always a smile and to see if you need anything. The check in experience is delightful, with a coffee and a walk through of all the ideas, places, and days out to experience in Porto.Breakfast is a wealth of choice, and a relaxing and welcoming start to the day. Our room was high up, and clean, modern, and a supremely comfortable bed. We stayed during the FC Porto party, and despite the fireworks and music, still managed a great night's sleep.I'm not sure we've stayed in a hotel with such friendly, attentive and charming staff. A credit to the Torel. Many thanks Ricardo Gorito Meira, General Manager at Torel Palace Porto, responded to this review Dear lunartuna,Thank you so much for sharing your experience in our Torel Palace Porto with us. It was a pleasure to welcome you as our guest!We are extremely happy to know that everything was to your please and we hope to meet you again to share new experiences and another unforgettable stay!Yours sincerely,Torel Palace Porto Team

  • User:vfarkas

    Trip type: Friends getaway

    The hotel is beautiful and the stuff is amazing. Special thanks to Francisca for her help with unexpected issues we had.

    rating16 May 2026

    Marvelius Torel Hotel-Porto Ricardo Gorito Meira, General Manager at Torel Palace Porto, responded to this review Dear vfarkas,Thank you so much for sharing your experience in our Torel Palace Porto with us. It was a pleasure to welcome you as our guest!We are extremely happy to know that everything was to your please and we hope to meet you again to share new experiences and another unforgettable stay!Yours sincerely,Torel Palace Porto Team

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