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Vila Gale Porto

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Vila Gale Porto

locationPorto, Porto and North of Portugal

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About Vila Gale PortoAbout Vila Gale Porto

Location

The modern hotel is situated close to a large shopping centre in the heart of Oporto, about 1.5 km form the centre Praça da República. Links to the transport network can easily be reached on foot lying about 50 m away. The airport is 15 km from the hotel.

Facility

19 suites, 13 single rooms and 260 double rooms are located on 21 storeys and can be reached by 4 lifts. Multilingual staff (English, German, French) at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Services such as a baggage storage service and a safe ensure a comfortable stay. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a babysitting service, a car hire service, medical assistance, room service (for a fee), an alarm call service, a laundry service and a coin-operated laundry. A business centre with fax machine and projector is available.

Rooms

Air conditioning ensures that rooms maintain comfortable temperatures. The rooms have a double bed and a sofa bed. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Guests will also find slippers in their rooms. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror, bathrobes and a telephone are provided. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.

Sport

The freshwater pool complex (for a fee) guarantees comfortable swimming with its indoor area and pleasantly heated water. The sun loungers are perfect for soaking up some sun. A hot tub can soothe sore muscles (for a fee). The hotel offers indoor sporting activities such as billiards or, for a fee, a gym. There is a wellness area with a spa, a hammam, a beauty salon and a solarium and, for an additional fee, a sauna, a steam bath and massage treatments.

Meals

The hotel includes a non-smoking restaurant and a bar. The hotel offers a wide range of catering options. Half board and full board can be booked. At breakfast and lunch, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at Vila Gale Porto Amenities at Vila Gale Porto

  • Facilities

    • -

      24-hour check-in

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Car Park

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      Conference Room

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      Disability-friendly

    • -

      Foyer

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      Games room

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      Garage

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      Hotel Safe

    • -

      Laundry Facilities

    • -

      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

    • -

      Restaurant(s)

    • -

      Restaurant(s) with non-smoking area

    • -

      Room Service

    • -

      TV Room

    • -

      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

    • -

      Protective equipment for employees

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      Protective hygiene screens

    • -

      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

    • -

      à la carte Lunch

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      Breakfast Buffet

    • -

      Full Board

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      Half Board

    • -

      Lunch Buffet

    • -

      Special Diet

    • -

      Special Offers

  • Sport/Entertainment

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      Billiards/Snooker

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      Gym

    • -

      Heated Pool(s)

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      Indoor Pool

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      Jacuzzi

    • -

      Massage

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

    • -

      Sauna

    • -

      Steam bath

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      Sun loungers

    • -

      Swimming Pool

    • -

      Tanning Studio/Solarium

LocationLocation

Map preview

Around this property:

Public Transport

50 m

Bus Station

50 m

Underground/Over ground Station

100 m

Shopping opportunities

1 km

Train Station

1 km

City Centre

1 km

Bars / Pubs

3 km

Restaurants

3 km

Beach

8 km

Golf Course

30 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

431

Very Good

700

Average

315

Poor

110

Terrible

49

Recent Reviews: 1605

  • User:Charlie A

    Trip type: Family

    Pizza pasta

    rating23 May 2026

    Really great service and great food Vila Galé Hotéis, Proprietário at Vila Gale Porto, responded to this review Dear Guest,Thank you very much for your kind review.We are delighted to know that you enjoyed both the quality of our service and the food during your stay at Vila Galé Porto. Providing attentive hospitality combined with enjoyable dining experiences is something we truly value, so your feedback is greatly appreciated by our entire team.We hope to have the pleasure of welcoming you back again very soon for another memorable stay.Kind regards,Eugénia Teixeira

  • User:Gabriëla D

    Trip type: Friends getaway

    Nice host and a very good chef!

    rating07 Mar 2026

    We really enjoyed our pasta dishes and the host/chef were very welcoming <3 Vila Galé Hotéis, Proprietário at Vila Gale Porto, responded to this review Dear Guest,Thank you very much for your kind feedback.We are delighted to know that you enjoyed our pasta dishes and that the warm welcome from our team contributed to such a pleasant experience. Creating a friendly atmosphere and offering dishes prepared with care and flavour is something we truly value.Your words are a great motivation for our team, and we sincerely hope to welcome you again soon for another enjoyable moment with us.Warm regards,Eugénia Teixeira

  • User:Discover67933525467

    Trip type: Friends getaway

    Great time

    rating02 Feb 2026

    Had a great time and the server was super sweet and caring, her name was Waine. She really made the out dinner special and worth the time. 10/10 for serve and Thank you Waine for making it special. Vila Galé Hotéis, Proprietário at Vila Gale Porto, responded to this review Dear Guest,Thank you very much for your wonderful feedback. We are truly delighted to know that you had such a great experience and that our team member made your dinner so special and memorable. Your kind words regarding the attentive and caring service mean a lot to us and will certainly be shared with the team.Moments like these are exactly what we strive to create for our guests, and your recognition is a great motivation for everyone. We sincerely hope to welcome you back soon to Vila Galé Porto for another exceptional experience.Kind regards,Eugénia Teixeira

  • User:Rute G

    Trip type: Family

    A true disappointment! Possibly the worse hotel we’ve ever stayed in. Location is not ideal either.

    rating02 Jan 2026

    As a family of 4, we booked a suite to accommodate our family’s needs. This is potentially the best suite they have available, however we were incredibly disappointed from the moment we arrived. We came to spend new years in Porto, but the hotel made the experience less than desirable. From the outdated accommodations, stale smoke smelling room, lacking basic needs such as a hair dryer, tea kettle or coffee machine, it was absolutely not pleasant. We are extremely picky people, but hygiene and having access to basics while staying in a suite was very much necessary. The extra blankets in the closet were very old and felt dirty… I do have to say the staff the friendly and helpful, and the hotel conditions were not their fault at all. This place needs a major upgrade… location wise, not a great location either. The grounds outside the hotel had garbage all over, and we even found a homeless man smoking between the doors of the main entrance. There wasn’t a very safe feel in the area and with two kids this was also a hard no. The pool was decent but the sauna had no way to raise the temperature. The indoor pool water was pretty cold and the jacuzzi was not very warm either, although I do have to say that’s where we enjoyed ourselves the most. We were testing this location to see if it would be worth to visit the other Vila GALÉ but unfortunately it we will have to pass. It’s a hard no. If you’re looking to be stuck in a hotel that stayed in the late 90s without anything extra to make it up besides their lovely staff, look no further. VERY disappointed. Vila Galé Hotéis, Proprietário at Vila Gale Porto, responded to this review Dear Guest,Thank you for taking the time to share such a detailed review. We are truly sorry to read that your experience with us did not meet your expectations, especially during such a meaningful moment as New Year’s in Porto and while travelling with your family.Please accept our sincere apologies for the discomfort you felt regarding the condition of the suite, the odour reported, and the absence of amenities that you quite rightly expected when booking this room category. Hygiene, comfort and basic conveniences are essential, and we regret that on this occasion we failed to provide the level of quality you deserved.We are also very concerned with your comments about the exterior surroundings and the feeling of safety. Although some factors are beyond the direct control of the hotel, we fully understand how important a sense of security is, particularly when travelling with children, and we are reinforcing our procedures and coordination to ensure a more reassuring environment for our guests.Regarding the spa facilities, we regret that the temperature of the indoor pool, jacuzzi and sauna did not correspond to your expectations. Your feedback has been shared with our technical and management teams for immediate review and improvement.We would like to thank you for your kind words about our team. Your recognition of their friendliness and helpfulness is greatly appreciated and will be shared with them, as they work daily to provide the best possible service, even in challenging circumstances.Your comments are extremely valuable to us and are taken very seriously, as they help guide ongoing improvements and future renovations. We deeply regret that this stay did not reflect the standards of comfort and experience we aim to offer across Vila Galé Hotels.We hope you will accept our apologies and, should you ever consider giving our brand another opportunity in the future, we would welcome the chance to restore your confidence.Kind regards,Eugénia Teixeira

  • User:mohanm528

    Trip type: Family

    Terrible and dirty

    rating23 Dec 2025

    Terrible hotel with stains all over the carpet area. Hollywood posters all over the hotel in almost all floors and specifically in the ground floor with God father posters which gives the impression that hotel is managed by gangsters family. It’s not clear all at which we stayed in 12 floor and no proper ventilation Breakfast is again terrible. Recommended to stay away and look for other better options Vila Galé Hotéis, Proprietário at Vila Gale Porto, responded to this review Dear Guest,Thank you for taking the time to share your feedback. We sincerely regret that your experience did not meet your expectations and we apologize for the dissatisfaction you felt during your stay.We are sorry to learn about your concerns regarding the carpets, ventilation, and breakfast. Please be assured that cleanliness and comfort are priorities for us, and your comments have been shared with the relevant teams for careful review and corrective action where necessary.Regarding the hotel’s thematic decoration, it is inspired by cinema and intended to offer a distinctive atmosphere. We understand, however, that this style may not suit everyone’s taste, and we respect your opinion.Your feedback is important to us, as it helps us identify areas where we can improve. We regret that we were unable to provide you with a more positive experience and thank you for bringing these matters to our attention.Kind regards,Eugénia Teixeira

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