Doubletree by Hilton San Juan

Name: Doubletree by Hilton San Juan
Address: 105 Avenida de Diego, Puerto Rico Island, puerto-rico
Telephone: +44-204-505-9777
Rating: 4.5

Condado, Puerto Rico Island, Puerto Rico

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About Doubletree by Hilton San Juan

location

The hotel is just 5 miles from the International Airport and Old San Juan. The Plaza Las Americas Shopping Centre is just 3 miles away and the beach is just 3 blocks from the hotel building.

facility

The hotel has a lift and features 184 rooms. Check-in and check-out are possible at any time at the reception desk. Amenities include a cloakroom, baggage storage service, safe, cash machine and drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Cyclists can make use of the bicycle storage area and hire service. Complimentary newspapers are available. A business centre with fax machine, projector and photocopier is available.

rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe and a desk are also available. Additional features include a refrigerator, a mini fridge, a microwave and a tea/coffee station. There is also an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. As an extra convenience, bathrooms provide cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

sport

The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. A sun terrace, sun loungers, and parasols are available. The hot tub in the pool area promises pure relaxation. For guests who wish to keep active, cycling/mountain biking, tennis and horse riding are available. A wide range of sports are available, including water sports such as windsurfing, jet skiing, sailing, catamaraning and diving or, for a fee, water skiing. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, billiards, bowling, yoga and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, massage treatments and hydrotherapy treatments. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

meals

Various dining options are available, including a restaurant with air conditioning, a café and a bar. A generous breakfast buffet and lunch are served every day. The menu also offers diet meals and children's meals. In addition, special catering options and picnics are available.

Amenities at Doubletree by Hilton San Juan

Facilities
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  Air conditioning
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  Lobby
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  Shops
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  Nightclub
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  Casino
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  Conference Room
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  Internet access
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  Room Service
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  Laundry Service
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  Bicycle Hire
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  Playground
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  Pets
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  Elevator/ Lift
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  Ironing services
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  Laundry
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  Newspaper
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  Parking
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  Smoking rooms
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  Wifi
Beauty and Spa
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  Massage
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  Spa
Building Information
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  Garden (m²)
Business Center and Conferences
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  Business Center
Common Area
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  Library
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  Outdoor Furniture
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  Picnic area
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  Reception
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  Sun Deck
Distances
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  Beach
Family and Kids
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  Childcare service
General Services
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  Concierge
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  Doctor on call
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  Luggage storage
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  Multilingual Staff
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  Pool/ Beach towels
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  Wake-up Call / Service
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  Wheelchair
Hygiene
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  Contactless check-in/-out
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  Protective equipment for employees
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  Protective equipment for guests
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  Gym/ Fitness centre
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  First-aid services
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Special Diet
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  Continental Breakfast
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  Bar
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  Cafe
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  Restaurant
Object Information
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  Fax
Outdoor Activities and Sports
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  Cycling
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  Outdoor sports
Payment
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  ATM
Room Facilities
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  Shower
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  Bathtub
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  Hairdryer
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  Fridge
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  TV
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  Closet
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  Room service
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  Slippers
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  Toiletries
Security
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  Fire extinguishers
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  Security Guard
Shopping
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  Souvenir shop
Sport/Entertainment
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  Outdoor Pool(s)
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  Swimming Pool
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  Sauna
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  Table Tennis
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  Gym
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  Billiards/Snooker
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  Events

Location

Around this property:

Beach

1000 m

Centre

5000 m

Airport

10000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

2511

Very Good

1033

Average

289

Poor

103

Terrible

Recent Reviews: 4004

User:Joseph t
Trip type: Family
Good vibes
15 Jun 2026
Friendly, informative, good energy
User:Jordin T
Trip type: Family
Friendly
15 Jun 2026
Friendly faces and good vibes!
User:Kizzy R
Trip type: Family
He away from home
14 Jun 2026
This hotel made our stay so easy. The decor was very beautiful. Our room was clean and very modern. We were allowed to checkin early due to out flight arrival was at 5am. Our initial room was clean but there was an open water bottle on the nightstand and the beeding appeared as though someone sat on it in one area. I called the desk to report my findings and the sweetest Courtney at the desk helped us feel comfortable with our stay buy moving us to a different room pronto. I felt they had already done enough by allowing us to checkin early and was gone settle in the 1st room but Courtney top priority was our comfort and she made it happen. I felt so at home. The pool area give you the island vibes and so relaxing. Everyone that worked there was so kind and always showing big smiles. Sweet Courtney is someone worth keeping around. Let me not to mention Marcos at the desk on the other shift was amazing too. He has a warming apirt about him and very knowledgeable. I love the fresh warm cookies that give out too. I would definitely stay here over and over again.
User:Alexandra R
Trip type: Family
Marcos the great!
11 Jun 2026
Marcos made our trip phenomenal! He was so gracious and made sure we had everything we needed. Truly top-notch service.
User:Natasha R
Trip type: Family
Beware of HIDDEN fees
11 Jun 2026
The hotel’s entrance is beautiful. It is located across from a 24-hour grocery store. The room was advertised as having 2 double queen beds, but one bed is full-sized and the other is a Murphy pull-down twin. We had a view of a tree.