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El Convento

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El Convento

locationOld San Juan, Puerto Rico Island

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About El ConventoAbout El Convento

Location

Centrally located in San Juan, this hotel is approximately 5 km from the beach.

Facility

The hotel has a lift and features 58 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include room service, an alarm call service, a laundry service, a hairdresser and a coin-operated laundry. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and a fan. Guests can enjoy the view of the bay from a balcony or terrace. The rooms have a queen-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. Further amenities include a washing machine, an ironing set and a tumble dryer. A telephone, a TV, a radio, a CD player, a DVD player, an alarm clock and WiFi (no extra charge) are provided as well. A turndown service provides guests with additional comfort in the evening hours. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The outdoor pool complex provides invigorating refreshment. Sun loungers and parasols on the terrace invite guests to relax and unwind. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, a gym, aerobics, a spa and massage treatments.

Meals

Various dining options are available, including a restaurant, a café and a bar. A fortifying breakfast is served daily.

Amenities at El Convento Amenities at El Convento

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Restaurant(s)

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Sport/Entertainment

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      Aerobics

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      Gym

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sun loungers

LocationLocation

Map preview

Around this property:

Beach

5 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

2469

Very Good

622

Average

192

Poor

124

Terrible

58

Recent Reviews: 3465

  • User:Cathy P

    Trip type: Couples

    Great hotel

    rating09 Jun 2026

    Great service and highly recommend. Henry Neumann, General Manager at Hotel El Convento, responded to this review Thank you Cathy,Our team appreciates your visit! We are delighted you enjoyed the stay.Siempre a la orden,Henry NeumannGeneral Manager

  • User:Molly G

    Trip type: Couples

    Hotel El Convento is excellent

    rating08 Jun 2026

    From the first moment we walked into this historic hotel, it was magical. The entire staff was extremely helpful and attentive from dinner reservations to extra towels and a bottle of champagne for our anniversary. Some of the highlights include the beautiful courtyard and restaurant, the complimentary water at the front desk and on the 3rd floor lounge, the rooftop pool and hot tub and complimentary daily wine & cheese reception at 5. The room was well appointed with a hand steamer, blow dryer, coffee station and fridge and cozy robes and slippers. Water view from our bed!We also took advantage of a complimentary historic tour of the hotel, cathedral San Bautista and San Juan gate right down the street. Easy access and walking to tons of historic sights nearby.Highly recommend this hotel for a boutique experience in the center of historic Old San Juan. Henry Neumann, General Manager at Hotel El Convento, responded to this review Hi Molly!Thank you for staying with us! Our team appreciates you recommending us to future guests. We delighted you enjoyed our historic hotel celebrating 375 years this year. As you mention, we have a daily complimentary Manager's Wine & Cheese reception and we also offering a complimentary history tour as part of this year's celebration. We look forward to your next stay with us!Siempre a la orden,Henry NeumannGeneral Manager

  • User:Jamie K

    Trip type: Family

    everything I dreamed it would be

    rating05 Jun 2026

    I wanted to visit Old San Juan and be there for my birthday. As soon as I saw the building, I knew this is where I wanted to go. Its hard to find words to describe this place. It was so classy, yet comfortable and felt like home. The charming rooftop pool and hot tub presented relaxation after full days of walking. With its old world charm and perfect location to everything in Old San Juan, staying here is a must. The employees were beyond hospitable and kind. They answered all of my silly questions and genuinely seemed happy to be there. The food was fantastic and delicious. I plan to come back and I will definitely be staying here again. Thank you for making my birthday so memorable. Henry Neumann, General Manager at Hotel El Convento, responded to this review Happy Birthday Jamie!Thank you for staying with us! We are glad that we were able to make your dreams a reality. Our team is delighted you enjoyed the birthday stay with us. We hope to see you again next year!Siempre a la orden,Henry NeumannGeneral Manager

  • User:773srinivasp

    Trip type: Family

    Excellent historic hotel to immerse yourself into Old San Juan

    rating30 May 2026

    Loved this historic hotel right in the middle of Old San Juan, within walking distance of many Old San Juan attractions, restaurants and bars. We returned our rental car prior to checking into the hotel based on reviews which said it was a challenge to drive and find parking in Old San Juan - and couldn’t be happier! If you want to immerse yourself into the ambience and architecture of Old San Juan and savor the excellent dining options nearby, this hotel is an excellent choice. The historical building and beautiful rooms were well worth the price. The free coffee in the morning and wine/cheese in the evening at the terrace overlooking Old San Juan was amazing. As an additional perk, we availed of the option to spend a day at the beach at a sister property in Isla Verde (Marriott Courtyard). The staff was courteous and always helpful. Henry Neumann, General Manager at Hotel El Convento, responded to this review Hi Srinivas,Thank you for staying with us! Our team is delighted enjoyed the visit to our historic hotel. As you mention, Old San Juan is a beautiful walkable city. For assistance, please feel free to contact me directly. We look forward to your next stay with us!Siempre a la orden,Henry NeumannGeneral Manager

  • User:J G

    Trip type: Couples

    Beautiful boutique hotel in Old San Juan

    rating30 May 2026

    Beautiful hotel in Old San Juan. Near to historic spots, next to the church, and restaurants. Rooms were cool and updated. Loved the atmosphere. Would definitely book here again❤️ Henry Neumann, General Manager at Hotel El Convento, responded to this review Hi J G!Thank you for staying with us at Historic Hotel El Convento. Our team is delighted you enjoyed the hotel and its location central location in the heart of Old San Juan. We look forward to your next stay with us!Siempre a la orden,Henry NeumannGeneral Manager

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