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Spark By Hilton Ponce

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Spark By Hilton Ponce

locationPonce, Puerto Rico Island

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About Spark By Hilton PonceAbout Spark By Hilton Ponce

Location

This hotel is located in Ponce.

Facility

Guests have a choice of 120 rooms. The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, safe, cash machine and drinks machine are available. Wireless internet access allows guests to stay connected while on holiday. The hotel offers a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the car park. Further services and facilities include room service, a laundry service and a coin-operated laundry. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning. Rooms have a double bed or a king-size bed. Extra beds can be requested. A safe and a desk are also available. Additional features include a refrigerator and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a TV, a radio and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. Comfortable sun loungers are available on the terrace. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including a gym, aerobics and a spa.

Meals

The dining area includes a restaurant and a bar. A fortifying breakfast is served daily. Staff are also happy to provide children's meals.

Payment

All major credit cards, including American Express, VISA, Diners Club and MasterCard, are accepted for payment.

Amenities at Spark By Hilton Ponce Amenities at Spark By Hilton Ponce

  • Facilities

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      Air conditioning

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      Bar(s)

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      Car Park

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      Conference Room

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      Disability-friendly

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      Games room

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Sport/Entertainment

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      Aerobics

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      Children's Pool

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      Gym

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      Jacuzzi

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      Number of Pools

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      Outdoor Pool(s)

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      Sun loungers

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      Sun terrace

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

189

Very Good

215

Average

165

Poor

92

Terrible

71

Recent Reviews: 732

  • User:Juan G

    Trip type: Family

    Terrible!

    rating06 Sept 2025

    This place is horrible. The carpet was old, dirty and damp. The ventilation didn't work, so the hotel put the AC on high at all times. There was even a sign saying don't turn the AC off! The room was freezing cold, wet and dirty. My feet were black after walking around for just a few seconds! Also, this hotel isn't family friendly. They don't even offer a children's meal. They tried charging my 2 year old 30 dollars for a plate of food! The TV didn't work either. We had like 2 channels. Also, the hot and cold water didn't work well. The pool water irritated my skin, I think they use too much chlorine. This hotel really ruined my trip.

  • User:Safari68590652128

    Trip type: Family

    Disgusting 🤢 🤮

    rating24 Dec 2023

    The rooms were outdated. I had 2 rooms. The rooms were musty. Rug really dirty. There was a coffee maker in the rooms but coffee was not included. You had to purchase for $1. Even in the cheapest motel coffee is included. Why have a coffee maker in room if they don’t supply the coffee. In my room it was total of 3 people and they only provided 2 towels. I had to request more every day. My sister had a separate room as well and her bathrooms toilet got clogged up and she called the front desk and you know what they told her unfortunately they had gave the plunger to another room and due to it being late they couldn’t call the customer to bring it back. They told her that they can send someone to her room at 6am to fix it. My sister had her 2 children under 10 in the room. She actually unclogged it herself. I don’t recommend this place at all. I was there for 5 days. I will not stay here again.

  • User:784josemanuele

    Trip type: Business

    Disappointed

    rating08 Feb 2023

    I had stayed here before a few years back, but disappointed now that I came back. The place is listed with ammenities like a restaurant and a bar-lounge. However the restaurant is only for breakfast. I arrive at the porperty at 8 Pm after a long day, just to find out there were no dining on-site, and no bar.Also was shocked when I went to my room and the AC was on at 63 degrees F. When i approach the AC, it has a sign asking not the increase the temperature above 68 degress. Way too cold for me to sleep, or be in a room at. Not to mention the energy cost and waste. Guess it is not for me.

  • User:BrakiWorldTraveler

    Trip type:

    If you have a car do stay here

    rating05 Feb 2023

    Out of 4 hotels during our 1 week PR tour, I was only worried for this one if I made a right choice.It is dislocated out of the city limits and it had very few reviews, but whatever the case I thought it couldn't be that bad for 1 night.Now, after we stayed here I can strongly recommend it, but only if you have a car.I simply didn't want to pay 300+ $ per night for Hilton which was on the beach, but a useless one, what we witnessed when we visited the next door La Guancha boardwalk. Another hotel, Holiday Inn (around 180 $) we eliminated because of the pool renovation, so we made our booking here. It was the cheapest option with both, pool and breakfast included at a very good price of 120 $ a night.Hotel is located close to the airport, in nothing to see and do suburb, around 10-15 min drive from Ponce center.Huge and secured with a ramp parking lot - free.Kind and quick check in upon arriving. Hotel has only two floors, no elevator, so the only issue was taking the luggage up by stairs.Room was spacious - a standard two queens room I stayed many times, like in Hampton Inn or Holiday Inn.Fair size pool with sunbeds around.Breakfast was included - classic American one.Don't expect any luxury, but very good and functional basics at a very reasonable price.

  • User:Y7693NBtracye

    Trip type: Friends getaway

    Beautiful holiday

    rating18 May 2022

    This hotel is absolutely stunning. The staff are extremely friendly including Christian supervisor of the lobby staff he went out of his way to help with information of the hotel and shopping areas. Also adonis from the entertainment team was so lovely. Kelvin the entertainment leader was lovely too overall an amazing team a credit to this hotel would definitely recommend this place its do beautiful clean and the views are breathtaking. Loved waking up to the sound of the peacocks and the ocean sounds. Overall love this hotel would definitely come back

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