Wyndham Palmas Beach and Golf Boutique Resort

Name: Wyndham Palmas Beach and Golf Boutique Resort
Address: 170 Candelero Drive, Palmas del Mar, Puerto Rico Island, puerto-rico
Telephone: +44-204-505-9777
Rating: 4.1

Humacao, Puerto Rico Island, Puerto Rico

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About Wyndham Palmas Beach and Golf Boutique Resort

location

The property is located just 45 minutes from San Juan on the east coast of the island. The rain forest area is just a 20-minute drive from the hotel. There is a marina in the village, as well as a shopping and dining complex. The beach is less than half a mile from the hotel.

facility

107 rooms are available to guests. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a cash machine. Wireless internet access (no extra charge) allows guests to stay connected while on holiday. The resort offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services include a 24-hour security service, a car hire service, room service, an alarm call service and a laundry service. Bicycle storage is available to guests. There is a bike hire service as well. A fax machine is available for guests' business needs.

rooms

Rooms are equipped with air conditioning. Rooms have a double bed, a queen-size bed, a king-size bed or a sofa bed. Valuables can be securely stored in a safe. Additional features include a refrigerator and a tea/coffee station. A direct dial telephone, a TV, an alarm clock and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The resort has family rooms and non-smoking rooms.

sport

Guests can cool off in one of the 2 outdoor pools. There is a children's swimming area as well. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. A variety of sports are offered at the resort, including cycling/mountain biking and fishing or, for a fee, tennis, golf and horse riding. Water sports enthusiasts can enjoy windsurfing, snorkelling and diving. Sport and leisure facilities at the resort include a gym, yoga and aerobics. Evening entertainment includes live music.

meals

Dining facilities include a dining room and a café. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. An à la carte breakfast and lunch are served every day. Diet meals and children's meals can be prepared on request. In addition, special catering options and picnics are available.

Amenities at Wyndham Palmas Beach and Golf Boutique Resort

Facilities
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  Air conditioning
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  24-hour reception
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  Elevator/ Lift
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  Laundry
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  Parking
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  Wifi
Building Information
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  Garden (m²)
Distances
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  Beach
General Services
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  Multilingual Staff
Hygiene
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  Contactless check-in/-out
Payment
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  ATM
Room Facilities
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  TV
Sport/Entertainment
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  Outdoor Pool(s)
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  Swimming Pool
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  Water Park

Location

Around this property:

Beach

350 m

Centre

11000 m

Airport

39000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

1558

Very Good

482

Average

305

Poor

199

Terrible

172

Recent Reviews: 2716

User:Timothy B
Trip type: Couples
Trova Restaurant
10 Jun 2026
We were treated to a fantastic experience when we went to Trova for our anniversary celebration! As seniors, we are used to being invisible, but on this occasion the opposite occurred, we were treated like royalty by all staff members, but especially by our head waiter, Saul Santini.Saul explained each dish as this was our first foray into Puerto Rican food. We were amazed at the explosion of flavors and textures we were treated to. Hats off to the chef and kitchen staff! Everything from the moment we walked in to our final bite of dessert was delightful and we will carry memories of this meal for a long time. Reservations Department, Guest Services / Front Office at Wyndham Palmas Beach And Golf Boutique Resort, responded to this review Dear Guest,Thank you for taking the time to share your experience with us. At Wyndham Palmas Boutique, creating memorable stays is what we strive for, and we’re delighted to know you enjoyed your visit.We truly appreciate your kind words and look forward to welcoming you back for another exceptional experience.Palmas - Sincerely,Reservations StaffWyndham Palmas Beach Golf Boutique Resort170 Candelero Drive Palmas del Mar, Humacao 00791reservations@wyndhampalmas.com787-247-7979
User:Rocio R
Trip type:
“Stressful and Uncomfortable Experience at Palmas Resort”
21 May 2026
I am submitting this complaint regarding a very disappointing and uncomfortable experience at Palmas Resort. My stay was negatively impacted by ongoing maintenance issues that were never properly resolved despite multiple complaints and repeated assurances from staff that the problems had been fixed.From the beginning of the stay, the air conditioning, refrigerator, television, and hot water in the room were not functioning properly. Staff informed us that a technician had visited and resolved the issues; however, when we returned to the room, the air conditioning and refrigerator were still not working correctly, and there continued to be issues with the room overall. Only the television appeared fixed.Throughout the stay, technicians came to the room multiple times, but the air conditioning problem continued. The situation became especially unacceptable during the night when the suite became extremely hot and uncomfortable. At approximately 3:00 a.m., both sides of the suite were still hot despite prior repair attempts. My partner and I were sweating and unable to rest comfortably. In addition to the air conditioning issues, we also experienced lack of hot water, which added even more frustration and inconvenience to the stay.Instead of enjoying our vacation, we spent hours dealing with maintenance problems, waiting for technicians, and repeatedly reporting the same unresolved issues. What made the situation even more frustrating was that the resort continued assuring us the problems had been repaired when they clearly had not.Although staff eventually offered to move us to another room, this was done very late in the night after we had already endured significant discomfort and disruption. By that point, the inconvenience had already affected our stay, our ability to sleep, and the overall quality of our trip.I do acknowledge that some employees were polite and apologized for the inconvenience. However, repeated apologies do not correct the fact that the room conditions were unacceptable and the issues remained unresolved for an extended period of time. Guests should not have to repeatedly report the same issues during their stay or spend the night in uncomfortable conditions because proper maintenance was not handled effectively.I feel that the experience did not match the standards that were advertised or expected for a resort stay, especially considering the amount paid for the accommodations. I am requesting that management review this matter seriously and consider appropriate compensation or corrective action for the inconvenience, discomfort, and disruption caused during my stay.I also hope the resort improves its maintenance response procedures and guest accommodations so future guests do not experience similar issues. Reservations Department, Guest Services / Front Office at Wyndham Palmas Beach And Golf Boutique Resort, responded to this review Thank you for sharing your recent experience at the Wyndham Palmas Beach and Golf Boutique ResortWe appreciate your review and are truly sorry to hear about the level of service our team provided you with. This is concerning as our team members are dedicated and committed to providing our guests and members with superior levels of customer service. Truly sorry to hear that this was not provided to you. Nevertheless, please be assured that your comments have been shared with my Executive leadership team and action will be taken to help improve the overall guest experience and I apologize that we not only fell short of your expectations, but ours as well.As a valued guest, we thank you for choosing to stay with us and appreciate you bringing this concern to our attention.
User:Rafael G
Trip type: Family
Was nice
16 May 2026
It was nice experience with my family and friends Reservations Department, Guest Services / Front Office at Wyndham Palmas Beach And Golf Boutique Resort, responded to this review Thank you for selecting the Wyndham Palmas Beach and Golf Resort as your destination for your recent stay. We value all customer feedback, and we are happy that you enjoyed your experience with us. We hope to see you soon!
User:Anibal Z
Trip type:
Excellent Stay & Outstanding Service ⭐️
16 May 2026
Amazing stay from start to finish! The staff was friendly, the room was spotless and comfortable, and the overall experience exceeded expectations. Great location, excellent service, and very relaxing atmosphere. I would definitely stay here again! Reservations Department, Guest Services / Front Office at Wyndham Palmas Beach And Golf Boutique Resort, responded to this review Thank you for selecting the Wyndham Palmas Beach and Golf Resort as your destination for your recent stay. We value all customer feedback, and we are happy that you enjoyed your experience with us. We hope to see you soon!
User:Emy R
Trip type:
Great location for a family getaway.
16 May 2026
I booked this stay to celebrate my son’s sixth birthday, upon arrival the hotel appearance is impeccable and gives a very island life type of vibe. The front desk staff is very courteous and friendly The coffee at Café 1736 was great and they have really good food options. The staff at the pool bar area were very attentive and provided great service. The pools are great for the little ones. I booked a double queen bedroom, and it was spacious and tidy. I recommend this hotel if you’re looking to have a short family getaway from the city life. Reservations Department, Guest Services / Front Office at Wyndham Palmas Beach And Golf Boutique Resort, responded to this review Thank you for selecting the Wyndham Palmas Beach and Golf Resort as your destination for your recent stay. We value all customer feedback, and we are happy that you enjoyed your experience with us. We hope to see you soon!