Najd Boutique Hotel

Recent Reviews: 2097

• User:Fionaeturner

  Trip type: Business

  Great staff. Tired rooms.

  30 Apr 2026

  Ansan and Soulour and all the staff were very helpful and attentive. The rooms at the Al Mirqab are rather dark and a bit gloomy. The location is excellent for access to Souq Waqif. A pleasant stay Elyes Lajili, Guest Services / Front Office at Souq Waqif Boutique Hotels by Tivoli, responded to this review Dear Ms. Fiona, Thank you for taking the time to give us a great review on your recent stay with us. We were delighted that you enjoyed your stay with us and that you were particularly pleased by the hospitality and genuine service from our team. Your encouraging compliments are certainly appreciated and have been passed on to our team who were thrilled to learn about you great experience and appreciative comments. Thank you once again for your valuable feedback. The team and I are very much looking forward to welcoming your return to Souq Waqif Boutique Hotels by Tivoli in the near future for another memorable experience. Sincerely, Elyes Lajili – Cluster Assistant Front Office Manager

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• User:awb1215

  Trip type:

  Magnificent

  21 Mar 2026

  Staff amazing nothing to much trouble with any help. Sourou Touheed Ievans Amsan and Kynn to name a few. Rooms amazing styling to much superb. location. The boutique style of all the hotel makes for cozy stay. Would not look for anywhere else when I go back. Elyes Lajili, Guest Services / Front Office at Souq Waqif Boutique Hotels by Tivoli, responded to this review Thank you for taking the time to give us a great review on your recent stay with us. We were delighted that you enjoyed your stay with us and that you were particularly pleased by the hospitality and genuine service from our team. Your encouraging compliments are certainly appreciated and have been passed on to our team who were thrilled to learn about you great experience and appreciative comments. Thank you once again for your valuable feedback. The team and I are very much looking forward to welcoming your return to Souq Waqif Boutique Hotels by Tivoli in the near future for another memorable experience. Sincerely, Elyes Lajili – Cluster Assistant Front Office Manager

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• User:Andrew B

  Trip type: Solo travel

  Faultless

  14 Mar 2026

  Faultless. Location atmosphere rooms clean quiet service amenities. Because of the troubles while I was there is experienced the Al Mirqab, Al Jasra, Al Musheireb and Al Najada for breakfast. All have a different style but small boutique hotels all around the Souq Waqif. A hot spot for any tourist. All the staff did what they could to keep our spirits up despite sirens and intercepted missiles. These are just a few of the kind helpful and generous of their time. Sourou for your big smile at reception every day. Ievans on security just a great fun guys to hang out with. Touheed on reception for your fun chat every day. Amsan for the golf buggy rides between hotels. I'm so sorry I missed on the last day the breakfast host in the Al Najada also for her cheer and smile to give us a positive start to the day. Elyes Lajili, Guest Services / Front Office at Souq Waqif Boutique Hotels by Tivoli, responded to this review Thank you for taking the time to give us a great review on your recent stay with us. We were delighted that you enjoyed your stay with us and that you were particularly pleased by the hospitality and genuine service from our team. Your encouraging compliments are certainly appreciated and have been passed on to our team who were thrilled to learn about you great experience and appreciative comments. Thank you once again for your valuable feedback. The team and I are very much looking forward to welcoming your return to Souq Waqif Boutique Hotels by Tivoli in the near future for another memorable experience. Sincerely, Elyes Lajili – Cluster Assistant Front Office Manager

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• User:zuber88parkar

  Trip type:

  Not recommended at all

  09 Mar 2026

  Faced Multiple issues from Deposit, Breakfast and return deposit. It's been 3 days and no deposit still credited. I was promised to receive the deposit upon my checkout. Elyes Lajili, Guest Services / Front Office at Souq Waqif Boutique Hotels by Tivoli, responded to this review Dear Mr Zuber Bashir ParkarThank you for taking the time to complete our Guest Satisfaction Survey.Please accept my apologies that your overall experience did not live up to your expectations. I regret that we were unable to meet our high standards during your recent stay.Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Best regards,Elyes LajiliCluster Assistant Front Office Manager

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• User:lkalakun

  Trip type: Couples

  Lovely!

  06 Mar 2026

  Our experience for the second time at this hotel was great. We love the hotel and the staff of the hotel and the food!!!!!. For the second time after 4 years, I believe, we met Mr. Shahin, who accompanied us through the hotel facilities and surroundings. He was very kind and friendly. Very patient as well. We thank you Shahin very much!!!!! Ghofrane Mehrzi, Other at Souq Waqif Boutique Hotels by Tivoli, responded to this review Dear Valued Guest,Thank you for taking the time to give us a great review on your recent stay with us.We were delighted that you enjoyed your stay with us and that you were particularly pleased by the hospitality and genuine service from our team. Your encouraging compliments are certainly appreciated and have been passed on to our team who were thrilled to learn about you great experience and appreciative comments.Thank you once again for your valuable feedback. The team and I are very much looking forward to welcoming your return to Souq Waqif Boutique Hotels by Tivoli in the near future for another memorable experience.Sincerely,Ghofrane Mehrzi – Cluster Executive Assistant

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